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HSBC Group Executive Trainee Interview Questions and Answers

Updated 27 Jan 2021

HSBC Group Executive Trainee Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Handling the frustrated customer?
  • Ans. 

    Handling a frustrated customer requires active listening, empathy, and problem-solving skills.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternative

    • Follow up to ensure satisfaction

  • Answered by AI
  • Q2. Make the customer get full service and go back with smile
  • Ans. 

    To make the customer get full service and go back with a smile, provide personalized attention, exceed expectations, resolve issues promptly, and create a positive and memorable experience.

    • Offer personalized attention and listen to the customer's needs

    • Exceed customer expectations by going the extra mile

    • Resolve any issues or complaints promptly and effectively

    • Create a positive and friendly atmosphere

    • Provide clear and he...

  • Answered by AI
  • Q3. Making spot decisions
  • Ans. 

    Spot decisions require quick thinking and analysis of available information to make the best decision possible.

    • Gather as much information as possible before making a decision

    • Consider the potential consequences of each option

    • Trust your instincts and past experiences

    • Be prepared to adjust your decision if new information arises

    • Examples: deciding on a course of action during a crisis, making a split-second decision in a sp

  • Answered by AI
  • Q4. Handling a team

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s pretty good those challenging questions when you answer it. You get to know yourself.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at National Institute of Technology (NIT), Silchar and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Real life example of data structures
  • Ans. 

    One real life example of data structures is a phone book, where names are stored alphabetically for quick access.

    • Phone book storing names alphabetically for quick access

    • Library catalog organizing books by author, title, or genre

    • Supermarket inventory system using a database to track products and quantities

  • Answered by AI
  • Q2. Implementaion of opps codes
  • Ans. 

    Implementation of OOPs codes involves creating classes, objects, inheritance, polymorphism, and encapsulation.

    • Create classes to represent real-world entities

    • Use objects to instantiate classes and access their properties and methods

    • Implement inheritance to create a hierarchy of classes

    • Utilize polymorphism to allow objects of different classes to be treated as objects of a common superclass

    • Apply encapsulation to restrict

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Public key Cryptography
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About personal interview round
Round 2 - Aptitude Test 

About a mathematical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via campus placement at Malviya National Institute of Technology (NIT), Jaipur and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Normal Aptitude questions

Round 2 - Technical 

(1 Question)

  • Q1. Everything listing on my resume
Round 3 - Technical 

(1 Question)

  • Q1. Some more technical questions and about my projects
Round 4 - HR 

(1 Question)

  • Q1. Very basic HR Questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at Vellore Institute of Technology (VIT) and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Family background and software known

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear, disclosure all the concerns to HR,
HR is very polite and responsible.

I applied via campus placement at Delhi School of Economics, Delhi and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

30 minutes. Reasoning, English, Quant, DI

Round 2 - Technical 

(1 Question)

  • Q1. 1. Introduce yourself 2. Explain a project (Excel based research project on my CV) 3. How did you clean the data and prepare it for analysis 4. CLRM assumptions 5. Define multicollinearity. Did you find it...
Round 3 - One-on-one 

(1 Question)

  • Q1. 1. Why amex 2. what is closed loop model of amex 3. What are the factors that you look into for setting the credit limit of a customer. Give an optimization equation 4. Give an instance of when you have wo...
  • Ans. 

    Answers to questions asked in an interview for Management Trainee at Amex

    • 1. Amex is a reputed financial services company with a strong focus on customer service and innovation.

    • 2. Closed loop model of Amex refers to the fact that Amex issues its own cards, processes transactions, and provides customer service, all within its own network.

    • 3. Factors for setting credit limit include credit score, income, debt-to-income rat...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for American Express Management Trainee interview:
  • Credit card economics
  • Econometrics
  • Statistics
Interview preparation tips for other job seekers - Please read about the business model of amex, closed loop model and credit card economics. Knowledge of coding is not compulsory but be thorough with the projects mentioned in your CV.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Coding Test 

The coding test was for 60 minutes. The questions were of easy to medium level difficulty. Only C++ and Java languages were allowed.

Round 3 - Technical 

(2 Questions)

  • Q1. Technical interview was primarily based on resume,
  • Q2. They asked few questions on DBMS, OOPS, and some questions related to cloud computing and software methodologies.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident in your answers and put only the things that you know very well on your resume.

I applied via Campus Placement and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Very interesting and challenging questions

Round 3 - Coding Test 

2 questions were asked and very challenging

Round 4 - Technical 

(1 Question)

  • Q1. Python and Java related questions
Round 5 - HR 

(1 Question)

  • Q1. How would you manage time while working ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Study what you know well and be confident .
Java python and preferably do projects before hand .

Trainee Interview Questions & Answers

VPS user image Anonymous

posted on 31 Mar 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Aptitude Test was a bit on harder side.

Round 3 - HR 

(2 Questions)

  • Q1. Re-location posibility.
  • Ans. 

    Yes, I am open to relocation for the Trainee position.

    • I am flexible and willing to move to a new location for the opportunity.

    • I understand that relocation may be required for career growth and development.

    • I have previously relocated for educational purposes and adapted well to new environments.

  • Answered by AI
  • Q2. What was my Salary expectation

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher, Just use the skills from a competitive exam.

HSBC Group Interview FAQs

What are the top questions asked in HSBC Group Executive Trainee interview?

Some of the top questions asked at the HSBC Group Executive Trainee interview -

  1. Make the customer get full service and go back with smi...read more
  2. Handling the frustrated custom...read more
  3. Making spot decisio...read more

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based on 1 HSBC Group interview
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HSBC Group Executive Trainee Reviews and Ratings

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