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HSBC Group Executive Trainee Interview Questions and Answers

Updated 27 Jan 2021

HSBC Group Executive Trainee Interview Experiences

1 interview found

I applied via Walk-in and was interviewed before Jan 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Handling the frustrated customer?
  • Ans. 

    Handling a frustrated customer requires active listening, empathy, and problem-solving skills.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their frustration

    • Apologize for any inconvenience caused

    • Offer a solution or alternative

    • Follow up to ensure satisfaction

  • Answered by AI
  • Q2. Make the customer get full service and go back with smile
  • Ans. 

    To make the customer get full service and go back with a smile, provide personalized attention, exceed expectations, resolve issues promptly, and create a positive and memorable experience.

    • Offer personalized attention and listen to the customer's needs

    • Exceed customer expectations by going the extra mile

    • Resolve any issues or complaints promptly and effectively

    • Create a positive and friendly atmosphere

    • Provide clear and he...

  • Answered by AI
  • Q3. Making spot decisions
  • Ans. 

    Spot decisions require quick thinking and analysis of available information to make the best decision possible.

    • Gather as much information as possible before making a decision

    • Consider the potential consequences of each option

    • Trust your instincts and past experiences

    • Be prepared to adjust your decision if new information arises

    • Examples: deciding on a course of action during a crisis, making a split-second decision in a sp

  • Answered by AI
  • Q4. Handling a team

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s pretty good those challenging questions when you answer it. You get to know yourself.

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Basic questions on python
  • Q2. Difference between list tuple
  • Ans. 

    Lists and tuples are both data structures in Python, but lists are mutable while tuples are immutable.

    • Lists are enclosed in square brackets [], while tuples are enclosed in parentheses ().

    • Lists can be modified after creation, while tuples cannot be modified (immutable).

    • Lists are typically used for collections of similar items, while tuples are used for fixed collections of items.

    • Example: list = [1, 2, 3] and tuple = (4

  • Answered by AI
  • Q3. Area of room 6D
  • Ans. 

    The area of a room can be calculated by multiplying the length by the width.

    • Calculate the area by multiplying the length and width of the room.

    • For example, if the length of the room is 10 feet and the width is 12 feet, the area would be 120 square feet.

    • Make sure to use the same units for length and width when calculating the area.

  • Answered by AI
  • Q4. Most emberacing situation u faced in your life
  • Ans. 

    Getting caught cheating on a test in high school

    • Was copying answers from a classmate during a test

    • Teacher caught me and called me out in front of the whole class

    • Felt embarrassed and learned my lesson about cheating

  • Answered by AI
  • Q5. Behavior questions like what will u do if this happens
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(4 Questions)

  • Q1. Read current Affairs
  • Q2. Accounting basics from golden rule to financial modelling
  • Q3. Recent europe conditions
  • Ans. 

    Recent Europe conditions have been impacted by various factors including the COVID-19 pandemic, economic challenges, and political tensions.

    • COVID-19 pandemic has led to lockdowns, travel restrictions, and economic downturn in many European countries.

    • Economic challenges such as high unemployment rates and inflation have affected the region's stability.

    • Political tensions, including Brexit negotiations and disputes over m...

  • Answered by AI
  • Q4. About company in details read JD
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at National Institute of Technology (NIT), Silchar and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Real life example of data structures
  • Ans. 

    One real life example of data structures is a phone book, where names are stored alphabetically for quick access.

    • Phone book storing names alphabetically for quick access

    • Library catalog organizing books by author, title, or genre

    • Supermarket inventory system using a database to track products and quantities

  • Answered by AI
  • Q2. Implementaion of opps codes
  • Ans. 

    Implementation of OOPs codes involves creating classes, objects, inheritance, polymorphism, and encapsulation.

    • Create classes to represent real-world entities

    • Use objects to instantiate classes and access their properties and methods

    • Implement inheritance to create a hierarchy of classes

    • Utilize polymorphism to allow objects of different classes to be treated as objects of a common superclass

    • Apply encapsulation to restrict

  • Answered by AI

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Technical 

(1 Question)

  • Q1. Public key Cryptography
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About personal interview round
Round 2 - Aptitude Test 

About a mathematical question

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via campus placement at Malviya National Institute of Technology (NIT), Jaipur and was interviewed before May 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Normal Aptitude questions

Round 2 - Technical 

(1 Question)

  • Q1. Everything listing on my resume
Round 3 - Technical 

(1 Question)

  • Q1. Some more technical questions and about my projects
Round 4 - HR 

(1 Question)

  • Q1. Very basic HR Questions
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via campus placement at Vellore Institute of Technology (VIT) and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Family background and software known

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear, disclosure all the concerns to HR,
HR is very polite and responsible.

I applied via campus placement at Delhi School of Economics, Delhi and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Aptitude Test 

30 minutes. Reasoning, English, Quant, DI

Round 2 - Technical 

(1 Question)

  • Q1. 1. Introduce yourself 2. Explain a project (Excel based research project on my CV) 3. How did you clean the data and prepare it for analysis 4. CLRM assumptions 5. Define multicollinearity. Did you find it...
Round 3 - One-on-one 

(1 Question)

  • Q1. 1. Why amex 2. what is closed loop model of amex 3. What are the factors that you look into for setting the credit limit of a customer. Give an optimization equation 4. Give an instance of when you have wo...
  • Ans. 

    Answers to questions asked in an interview for Management Trainee at Amex

    • 1. Amex is a reputed financial services company with a strong focus on customer service and innovation.

    • 2. Closed loop model of Amex refers to the fact that Amex issues its own cards, processes transactions, and provides customer service, all within its own network.

    • 3. Factors for setting credit limit include credit score, income, debt-to-income rat...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for American Express Management Trainee interview:
  • Credit card economics
  • Econometrics
  • Statistics
Interview preparation tips for other job seekers - Please read about the business model of amex, closed loop model and credit card economics. Knowledge of coding is not compulsory but be thorough with the projects mentioned in your CV.

I applied via Campus Placement and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Very interesting and challenging questions

Round 3 - Coding Test 

2 questions were asked and very challenging

Round 4 - Technical 

(1 Question)

  • Q1. Python and Java related questions
Round 5 - HR 

(1 Question)

  • Q1. How would you manage time while working ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Study what you know well and be confident .
Java python and preferably do projects before hand .

HSBC Group Interview FAQs

What are the top questions asked in HSBC Group Executive Trainee interview?

Some of the top questions asked at the HSBC Group Executive Trainee interview -

  1. Make the customer get full service and go back with smi...read more
  2. Handling the frustrated custom...read more
  3. Making spot decisio...read more

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