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HSBC Electronic Data Processing Fraud Analyst Interview Questions and Answers
HSBC Electronic Data Processing Fraud Analyst Interview Experiences
1 interview found
Interview Questionnaire
1 Question
- Q1. It was a long interview I was asked Personal introduction, experience, why have you leave previous company, what do you know about HSBC, why HSBC, what are your strengths, what are your positives, career a...
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(2 Questions)
- Q1. Self introduction
- Q2. How you identify suspicious transaction
- Ans.
I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
Look for transactions that are significantly larger or smaller than usual for that customer
Monitor for transactions from high-risk countries or regions
Check for multiple transactions in a short period of time
Review transactions with incomplete or inconsistent information
Flag transactions that deviate from the customer's typic
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Are you okay with night shift
- Ans. Yes, I don't have any issue with night shift
- Q2. What do you understand by customer care excutive?
- Ans.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
(2 Questions)
- Q1. About banking and about check fraud resolution
- Q2. Hobbies, and qualification and family background.
I don't remember the topic name
I applied via Job Portal and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Background check, requirements check
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 6 interview rounds.
(1 Question)
- Q1. Introduction about you and your work experience
Work related, need to solve the cases
(1 Question)
- Q1. Ops round to understand your ability
Aptitude test related to work process
(1 Question)
- Q1. Senior ops round
(1 Question)
- Q1. Discussion round
Senior Fraud Analyst Interview Questions & Answers
Concentrix Corporation
Anonymous
posted on 10 Aug 2021
I applied via Naukri.com and was interviewed in Feb 2021. There were 4 interview rounds.
Interview Questionnaire
2 Questions
- Q1. Basic Introduction about yourself.
- Q2. Previous company's roles and responsibilities
Interview Preparation Tips
I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What all parameters to assume about fraud txns?
- Ans.
Parameters to assume about fraud txns
Transaction amount
Transaction location
Transaction frequency
Transaction type
User behavior
Device used for transaction
IP address
Time of transaction
- Q2. When we need to raise charge back?
- Ans.
Chargebacks are raised when a customer disputes a transaction and requests a refund from their bank.
Chargebacks are typically raised when a customer does not recognize a charge on their statement or believes the transaction was fraudulent.
Chargebacks can also be raised if the customer did not receive the product or service they paid for.
As a fraud analyst, it is important to investigate chargebacks to determine if they...
Interview Preparation Tips
Learn about the position that you are going to apply for.
If you are ready then be positive and confident.
Don't be nervous.
Be on time.
Selected
I applied via Company Website and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Are you okay with night shift
- Ans. Yes, I don't have any issue with night shift
- Q2. What do you understand by customer care excutive?
- Ans.
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
Customer care executives are responsible for handling customer inquiries, complaints, and feedback.
They provide information about products or services, answer questions, and address concerns.
They may assist customers in placing orders, tracking shipments, or processing ret...
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Mar 2023. There were 3 interview rounds.
Profit and Loss, percentage, Ratio & Proportion, etc
(2 Questions)
- Q1. About banking and about check fraud resolution
- Q2. Hobbies, and qualification and family background.
I don't remember the topic name
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HSBC Electronic Data Processing Fraud Analyst Reviews and Ratings
based on 7 reviews
Rating in categories
|
Assistant Manager
1.1k
salaries
|  ₹3.7 L/yr - ₹14 L/yr |
|
Manager
808
salaries
| ₹8.8 L/yr - ₹25.2 L/yr |
|
Customer Service Executive
567
salaries
| ₹1.8 L/yr - ₹7 L/yr |
|
Analyst
411
salaries
| ₹3 L/yr - ₹12 L/yr |
|
KYC Analyst
305
salaries
| ₹1.9 L/yr - ₹6 L/yr |
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