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I applied via Company Website and was interviewed in Aug 2021. There were 3 interview rounds.
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I applied via Company Website and was interviewed in Jan 2022. There were 2 interview rounds.
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To react and advise banking customers, listen actively, understand their needs, provide relevant information, offer suitable solutions, and ensure excellent customer service.
Listen actively to the customer's concerns and needs
Understand the customer's financial goals and objectives
Provide relevant information about banking products and services
Offer suitable solutions tailored to the customer's needs
Ensure excellent cu
Solving customer issues requires active listening, empathy, and prompt action.
Listen actively to the customer's concerns and ask clarifying questions.
Show empathy and understanding for their situation.
Take prompt action to resolve the issue, whether it's offering a solution or escalating to a higher authority.
Follow up with the customer to ensure their satisfaction and address any further concerns.
To build a relationship with bank customers, one must focus on providing excellent customer service and personalized attention.
Listen actively to their needs and concerns
Offer customized solutions based on their financial goals
Follow up regularly to ensure satisfaction
Provide educational resources and financial advice
Be transparent and honest in all interactions
Show appreciation and gratitude for their business
Attend c...
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Rating in categories
District Sales Manager
312
salaries
| ₹0 L/yr - ₹0 L/yr |
Sales Executive
276
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
272
salaries
| ₹0 L/yr - ₹0 L/yr |
Operator
272
salaries
| ₹0 L/yr - ₹0 L/yr |
Collections Executive
269
salaries
| ₹0 L/yr - ₹0 L/yr |
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