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High Street Essentials Team Leader Quality Interview Questions and Answers for Experienced
High Street Essentials Team Leader Quality Interview Experiences for Experienced
1 interview found
Selected
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is the difference between customer care and customer experience?
- Ans.
Customer care focuses on addressing customer needs and resolving issues, while customer experience encompasses the overall journey and perception of the customer.
Customer care involves providing support and assistance to customers, ensuring their needs are met.
Customer experience refers to the overall impression and perception a customer has throughout their interactions with a company.
Customer care is reactive, respon...
- Q2. What would you do if you are asked to bring 100 customers to purchase your item and another customer had a very bad experience?
- Ans.
I would address the bad experience and work to resolve it before bringing in more customers.
Apologize to the customer for their bad experience
Listen to their concerns and gather information about what went wrong
Take action to resolve the issue and prevent it from happening again
Communicate the steps taken to the customer and ensure their satisfaction
Only bring in more customers once the issue has been resolved
Interview Preparation Tips
Be proactive
Follow (Keep It Short & Simple) formula when you answer.
Be polite and professional
Interview questions from similar companies
Anonymous
(2 Questions)
- Q1. What is react native
- Ans.
React Native is a framework for building mobile applications using JavaScript and React.
Allows developers to write code once and deploy it on both iOS and Android platforms
Provides a way to create native mobile apps with the ease of web development
Supports hot reloading for faster development and debugging
- Q2. What is redux in react
- Ans.
Redux is a predictable state container for JavaScript apps.
Redux is a state management tool commonly used with React.
It helps manage the state of an application in a predictable way.
Redux stores the entire state of the application in a single immutable object.
Actions are dispatched to update the state, and reducers specify how the state changes in response to actions.
Skills evaluated in this interview
Selected
(5 Questions)
- Q1. What are decorators
- Ans.
Decorators are functions that modify the behavior of other functions or methods.
Decorators are used to add functionality to existing functions without modifying their code.
They are commonly used in Python to modify the behavior of functions or methods.
Decorators are often used for logging, authentication, caching, and more.
Example: @staticmethod or @classmethod decorators in Python.
- Q2. What is python and is application
- Ans.
Python is a high-level programming language known for its simplicity and readability, commonly used for web development, data analysis, artificial intelligence, and more.
Python is versatile and can be used for various applications such as web development, data analysis, artificial intelligence, scientific computing, and automation.
It is known for its clean syntax and readability, making it a popular choice for beginner...
- Q3. What oops define it with coding examples
- Ans.
Object-oriented programming is a programming paradigm based on the concept of objects, which can contain data and code.
Encapsulation: bundling data and methods that operate on the data into a single unit
Inheritance: creating new classes based on existing classes
Polymorphism: the ability for objects to be treated as instances of their parent class
Abstraction: hiding the complex implementation details and showing only th
- Q4. Write a code to print infinite fibonacci series
- Ans.
Use a loop to continuously calculate and print Fibonacci numbers
Use a loop to calculate the next Fibonacci number by adding the previous two numbers
Print each Fibonacci number as it is calculated
Consider using a while loop to continuously calculate and print Fibonacci numbers
- Q5. Write a code to check palindrome using two pointer
- Ans.
Code to check palindrome using two pointers in an array of strings
Initialize two pointers, one at the start of the string and one at the end
Compare characters at the two pointers, moving them towards each other until they meet or cross
If all characters match, the string is a palindrome
Interview Preparation Tips
Skills evaluated in this interview
(2 Questions)
- Q1. Python Theory questions, Memory management
- Q2. Basic Data Structures and Algorithms
(2 Questions)
- Q1. Basic data structure and algorithms
- Q2. Development and deployment of python django projects
- Ans.
Python Django is a popular web framework for developing and deploying web applications.
Use virtual environments to manage dependencies
Utilize Django's built-in admin interface for managing data
Deploy Django projects using platforms like Heroku or AWS
Consider using Docker for containerization
Implement continuous integration and deployment pipelines
(1 Question)
- Q1. High Level Design Components
Skills evaluated in this interview
(1 Question)
- Q1. SQL based questions were asked with some puzzles
I applied via Referral and was interviewed in Oct 2023. There were 2 interview rounds.
(3 Questions)
- Q1. Window functions
- Q2. Joins and aggregate functions
- Q3. Abalytical function lag() and lead() question
(1 Question)
- Q1. Guesstimate and Puzzle
I applied via Job Fair
Dsa basics, arrays, stacks, queues, heaps
System design basic questions
(2 Questions)
- Q1. Salary discussion and behavioural questions
- Q2. Why do you want to join us?
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Jun 2023. There were 3 interview rounds.
(1 Question)
- Q1. Are you ready for travel within city Are you ready for cold calling You need basic calculations of math 80 % traveling job , 6 month probation period for new joining
(5 Questions)
- Q1. Are you knowledge diamond
- Q2. You like people service
- Q3. Are you ready multi skilled
- Ans.
Yes, I am ready to handle multiple tasks and responsibilities efficiently.
I have experience in managing multiple projects simultaneously
I am proficient in handling various sales strategies and techniques
I am adaptable and quick to learn new skills as needed
- Q4. Why you want join orra
- Q5. Which time you are more happy in past life
Interview Preparation Tips
Selected
I applied via Newspaper Ad and was interviewed in Feb 2024. There was 1 interview round.
(4 Questions)
- Q1. What did u do for your team
- Q2. What is the importance of the sales person
- Ans.
Sales people are crucial for driving revenue and building relationships with customers.
Sales people are responsible for generating revenue for the company through selling products or services.
They play a key role in building and maintaining relationships with customers, which can lead to repeat business and referrals.
Sales people often act as the face of the company, representing its values and brand to potential clien...
- Q3. More information to the jewellery from purchase sale......
- Q4. A sales person will be must know about jewellery first that you have to explain the coustomer...
I applied via Campus Placement
Interview Questionnaire
3 Questions
- Q1. What do you understand by the term sales
- Ans.
Sales refers to the process of persuading and convincing potential customers to purchase a product or service.
Sales involves identifying and targeting potential customers
It requires effective communication and negotiation skills
Sales professionals aim to meet or exceed sales targets
Building and maintaining relationships with customers is crucial in sales
Sales strategies may include cold calling, networking, and product
- Q2. Sell me a mobile charger
- Ans.
Our mobile charger is a reliable and fast-charging solution for your on-the-go needs.
Our charger is compatible with all major phone brands and models.
It has a compact and lightweight design, making it easy to carry in your pocket or bag.
With fast-charging technology, you can quickly charge your phone and get back to your day.
Our charger also has built-in safety features to protect your phone from overcharging and overh...
- Q3. Why do you want to do sales
Interview Preparation Tips
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High Street Essentials Team Leader Quality Interview Process for Experienced
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