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I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.
Customer care focuses on addressing customer needs and resolving issues, while customer experience encompasses the overall journey and perception of the customer.
Customer care involves providing support and assistance to customers, ensuring their needs are met.
Customer experience refers to the overall impression and perception a customer has throughout their interactions with a company.
Customer care is reactive, respon...
I would address the bad experience and work to resolve it before bringing in more customers.
Apologize to the customer for their bad experience
Listen to their concerns and gather information about what went wrong
Take action to resolve the issue and prevent it from happening again
Communicate the steps taken to the customer and ensure their satisfaction
Only bring in more customers once the issue has been resolved
I applied via Company Website and was interviewed before Apr 2022. There were 3 interview rounds.
High Street Essentials interview questions for popular designations
I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.
I applied via LinkedIn and was interviewed before Jan 2022. There were 2 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Mar 2023. There was 1 interview round.
based on 10 interviews
Interview experience
based on 123 reviews
Rating in categories
Executive
12
salaries
| ₹2 L/yr - ₹3 L/yr |
Fashion Consultant
11
salaries
| ₹1.8 L/yr - ₹2.3 L/yr |
Store Manager
11
salaries
| ₹3.8 L/yr - ₹5.4 L/yr |
Assistant Store Manager
8
salaries
| ₹3 L/yr - ₹3.5 L/yr |
Senior Fashion Consultant
8
salaries
| ₹2 L/yr - ₹3 L/yr |
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