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To convince a high-rated customer, focus on understanding their needs, building rapport, and providing tailored solutions.
Listen actively to their concerns and feedback to show you value their opinion.
Use positive language and affirm their feelings to build trust.
Provide personalized solutions that cater to their specific needs, such as offering a tailored product recommendation.
Share success stories or testimonia...
Stored Procedures (SP) are precompiled SQL statements, while functions return values and can be used in SQL expressions.
SPs can perform operations like INSERT, UPDATE, DELETE, while functions cannot modify data.
Functions return a single value and can be used in SELECT statements, e.g., SELECT dbo.MyFunction(column) FROM table.
SPs can accept multiple parameters and can return multiple result sets, while functions t...
SOLID principles are five design principles aimed at making software designs more understandable, flexible, and maintainable.
S - Single Responsibility Principle: A class should have one reason to change. Example: A class handling user data should not also handle logging.
O - Open/Closed Principle: Software entities should be open for extension but closed for modification. Example: Use interfaces to add new function...
The asynchronous publish-subscribe pattern in Azure enables decoupled communication between services using message brokers.
Decouples message producers and consumers, allowing them to operate independently.
Uses Azure services like Azure Service Bus, Azure Event Grid, and Azure Event Hubs.
Producers publish messages to a topic, and subscribers receive messages asynchronously.
Example: An e-commerce application where o...
Azure Event Grid enables event-driven architectures by facilitating the routing of events from various sources to handlers.
Decouples event producers and consumers, allowing for scalable architectures.
Supports multiple event sources like Azure Blob Storage, Azure Functions, and custom applications.
Enables real-time event processing, such as triggering workflows when a new file is uploaded to Blob Storage.
Integrates...
I would prioritize ethical standards and company policy over urgency, ensuring compliance and security.
Adhere to company policy: Sending emails from someone else's account can violate security protocols.
Suggest alternatives: I could offer to draft the email for my boss to send later or contact the client on his behalf with his approval.
Consider the implications: Sending an email without proper authorization could ...
AWS Glue is a fully managed ETL service that simplifies data preparation for analytics and machine learning.
Serverless: AWS Glue automatically provisions the resources needed for your ETL jobs, eliminating the need for server management.
Data Catalog: Glue provides a central repository to store metadata, making it easy to discover and manage data across various sources.
Job Scheduling: You can schedule Glue jobs to ...
AWS Lambda is a serverless compute service that runs code in response to events, automatically managing the compute resources.
Event-Driven: AWS Lambda functions are triggered by events such as changes in data, HTTP requests via API Gateway, or messages from SQS.
Scalability: Lambda automatically scales your application by running code in response to each trigger, handling thousands of requests simultaneously.
Pay-as...
KPIs and metrics are essential for measuring performance, guiding decisions, and ensuring alignment with strategic goals.
Customer Satisfaction Score (CSAT): Measures client satisfaction through surveys post-project completion.
Net Promoter Score (NPS): Gauges client loyalty and likelihood to recommend services.
Project Delivery Timeliness: Tracks the percentage of projects delivered on or before the deadline.
Revenue...
Corporate actions are events initiated by a company that affect its securities, impacting shareholders and the market.
Types of corporate actions include dividends, stock splits, mergers, and rights issues.
Dividends are payments made to shareholders, often in cash or additional shares.
A stock split increases the number of shares while reducing the share price proportionally.
Mergers involve two companies combining, ...
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
OOPs concept in .NET refers to Object-Oriented Programming principles like inheritance, encapsulation, polymorphism, and abstraction.
Inheritance: Allows a class to inherit properties and behavior from another class.
Encapsulation: Bundling data and methods that operate on the data into a single unit.
Polymorphism: Ability to present the same interface for different data types.
Abstraction: Hiding the complex implementatio...
Some advanced features of .Net Core include cross-platform support, performance improvements, and support for modern development practices.
Cross-platform support allows developers to build and run applications on different operating systems.
Performance improvements such as faster startup times and lower memory usage.
Support for modern development practices like containerization and microservices architecture.
Built-in s...
Interface defines a contract for a class to implement, while abstraction hides the implementation details.
Interface is a blueprint of a class that defines what methods a class must implement.
Abstraction is a concept that hides the implementation details and shows only the functionality.
Interfaces can have multiple inheritance, while abstraction can be achieved using abstract classes.
Example: Interface 'Shape' may have ...
Extension methods are a way to add new methods to existing types without modifying the original type.
Extension methods are defined as static methods in a static class.
They must be in the same namespace as the type being extended.
They are called like instance methods on the extended type.
Example: Adding a method to the String class to reverse a string.
Middle tier is the layer of software that acts as a bridge between the front-end user interface and the back-end database.
Middle tier handles business logic and processing of data
It often includes application servers, web servers, and APIs
Examples include Java EE, .NET Framework, and Node.js
DI stands for Dependency Injection and is a design pattern used to increase flexibility and maintainability of code.
DI is a technique where one object supplies the dependencies of another object instead of the object creating them itself.
It helps in decoupling components, making them easier to test and reuse.
DI containers like Spring Framework in Java are used to manage dependencies and inject them into objects.
Example...
The current project is a web application for managing inventory and sales.
The project follows a MVC (Model-View-Controller) architecture
Uses technologies like React for the front-end and Node.js for the back-end
Database schema includes tables for products, customers, orders, etc.
Implemented features like user authentication, product search, and order processing
I currently lead a team of developers, overseeing project delivery and ensuring high-quality code standards.
Manage a team of 8 developers, conducting regular code reviews to maintain quality.
Coordinate with product managers to align development with business goals, such as launching a new feature within a tight deadline.
Implement Agile methodologies, facilitating daily stand-ups and sprint planning sessions to enhance ...
SOLID principles are a set of five design principles that help make software designs more understandable, flexible, and maintainable.
Single Responsibility Principle (SRP) - A class should have only one reason to change.
Open/Closed Principle (OCP) - Software entities should be open for extension but closed for modification.
Liskov Substitution Principle (LSP) - Objects of a superclass should be replaceable with objects o...
Inversion of Control (IoC) is a design principle where the flow of control is inverted compared to traditional programming.
IoC is a design pattern where the control of flow is inverted from the traditional approach.
In IoC, the control is passed to a framework or container that manages the flow of the application.
Dependency Injection is a common implementation of IoC, where dependencies are injected into a class rather ...
Pipeline functions are a series of functions or tasks that are executed in a specific order to process data or perform actions.
Pipeline functions help streamline complex processes by breaking them down into smaller, manageable tasks
Each function in the pipeline takes input from the previous function and passes output to the next function
Commonly used in data processing, automation, and software development workflows
Session in .NET Core is used to store user-specific information across multiple requests.
Use services.AddSession() in ConfigureServices method of Startup class to enable session
Use app.UseSession() in Configure method of Startup class to add session middleware
Access session data using HttpContext.Session property
Example: HttpContext.Session.SetString("UserName", "JohnDoe") to store a string in session
Example: string us...
ACID properties in DB ensure data integrity and consistency
Atomicity: All operations in a transaction are completed successfully or none at all
Consistency: Data is always in a valid state before and after a transaction
Isolation: Transactions are isolated from each other until they are completed
Durability: Once a transaction is committed, changes are permanent and survive system failures
Isolation levels define the level of visibility a transaction has on other concurrent transactions.
Isolation levels include READ UNCOMMITTED, READ COMMITTED, REPEATABLE READ, and SERIALIZABLE.
READ UNCOMMITTED allows dirty reads, READ COMMITTED prevents dirty reads but allows non-repeatable reads, REPEATABLE READ prevents non-repeatable reads but allows phantom reads, and SERIALIZABLE prevents all anomalies.
Isolation le...
Salary expectation is the amount of money a candidate expects to be paid for a specific job role.
Salary expectation is usually discussed during the job interview process.
Candidates may base their salary expectations on factors such as their experience, qualifications, industry standards, and cost of living.
Employers may also consider the candidate's salary expectation when making a job offer.
It is important for candida...
I appeared for an interview in Dec 2024.
I appeared for an interview in Jan 2025.
I am a dedicated and empathetic Customer Care Executive with a passion for helping customers resolve their issues and providing excellent service.
I have over 5 years of experience in customer service roles, including handling inquiries, complaints, and escalations.
I am skilled in active listening, problem-solving, and conflict resolution.
I strive to create positive customer experiences by going above and beyond to meet...
I am from New York City, known for its diverse culture and iconic landmarks.
Born and raised in the bustling city of New York
Grew up surrounded by a mix of cultures and traditions
Familiar with famous landmarks like the Statue of Liberty and Central Park
I am a dedicated and empathetic customer care executive with a passion for helping customers resolve their issues.
I have over 5 years of experience in customer service roles
I am skilled in active listening and problem-solving
I have a track record of exceeding customer satisfaction goals
I am proficient in using CRM software to manage customer interactions
I am fluent in English and Spanish, with basic knowledge of French, enabling effective communication with diverse customers.
Fluent in English: Used daily in professional settings.
Fluent in Spanish: Assisted Spanish-speaking customers in previous roles.
Basic knowledge of French: Can understand and respond to simple queries.
Yes, I am comfortable with night shifts as I have prior experience working in such shifts.
I have previous experience working night shifts in my previous job.
I am a night owl and feel more productive during night hours.
I am willing to adjust my schedule to accommodate night shifts.
I understand the importance of providing customer support round the clock.
I am aware of the challenges of working night shifts and am prepare...
I appeared for an interview in Dec 2024.
I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.
Polymorphism is the ability of a single function or method to operate on different types of data.
Polymorphism allows objects of different classes to be treated as objects of a common superclass.
There are two types of polymorphism: compile-time (method overloading) and runtime (method overriding).
Example: Inheritance in object-oriented programming languages like Java allows for polymorphism.
Example: Function overloading...
Program to find number of repeated characters in a string
Iterate through each character in the string
Use a hashmap to store the count of each character
Increment the count if character is already present in the hashmap
Return the count of characters with count greater than 1
I am a dedicated Quality Engineer with a strong background in ensuring product quality and compliance with industry standards.
Experienced in conducting quality control tests and inspections
Skilled in analyzing data and identifying areas for improvement
Proficient in implementing quality management systems
Strong attention to detail and problem-solving skills
Excellent communication and teamwork abilities
I applied via Approached by Company and was interviewed in Oct 2024. There were 2 interview rounds.
Experienced Training Manager with a strong background in developing and implementing effective training programs.
Over 5 years of experience in training and development roles.
Successfully designed a leadership training program that increased employee retention by 20%.
Implemented a new onboarding process that reduced training time by 30%.
Collaborated with cross-functional teams to identify training needs and develop tail...
Developing and implementing training programs to improve employee performance and productivity.
Identifying training needs through performance evaluations and feedback
Designing training materials and resources
Delivering training sessions in various formats (e.g. classroom, online)
Evaluating training effectiveness through assessments and feedback
Collaborating with department heads to align training programs with organiza...
I appeared for an interview in Apr 2025, where I was asked the following questions.
Azure offers several load balancers for distributing traffic and a SAS token for secure resource access.
Azure Load Balancer: Distributes incoming network traffic across multiple servers.
Application Gateway: A web traffic load balancer that enables you to manage traffic to your web applications.
Traffic Manager: A DNS-based traffic load balancer that allows you to distribute traffic globally across Azure regions.
Internal...
Azure Event Grid enables event-driven architectures by facilitating the routing of events from various sources to handlers.
Decouples event producers and consumers, allowing for scalable architectures.
Supports multiple event sources like Azure Blob Storage, Azure Functions, and custom applications.
Enables real-time event processing, such as triggering workflows when a new file is uploaded to Blob Storage.
Integrates with...
The asynchronous publish-subscribe pattern in Azure enables decoupled communication between services using message brokers.
Decouples message producers and consumers, allowing them to operate independently.
Uses Azure services like Azure Service Bus, Azure Event Grid, and Azure Event Hubs.
Producers publish messages to a topic, and subscribers receive messages asynchronously.
Example: An e-commerce application where order ...
I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.
OSPF (Open Shortest Path First) is a link-state routing protocol used for IP networks, enabling efficient routing and scalability.
OSPF uses a link-state database (LSDB) to maintain a map of the network topology.
It operates within an area hierarchy, with Area 0 being the backbone area.
OSPF routers exchange information using Link State Advertisements (LSAs).
The Dijkstra algorithm is used to calculate the shortest path to...
STP loop prevention is achieved by blocking redundant paths in a network to prevent loops.
STP (Spanning Tree Protocol) identifies redundant paths in a network
STP selects a root bridge to be the central point of the network
STP blocks certain ports to prevent loops while still allowing for redundancy
If a link fails, STP will unblock a previously blocked port to maintain connectivity
I applied via Referral and was interviewed in Aug 2024. There were 2 interview rounds.
Understanding SQL joins is crucial for retrieving related data from multiple tables effectively.
INNER JOIN: Returns records with matching values in both tables. Example: SELECT * FROM A INNER JOIN B ON A.id = B.a_id;
LEFT JOIN: Returns all records from the left table and matched records from the right table. Example: SELECT * FROM A LEFT JOIN B ON A.id = B.a_id;
RIGHT JOIN: Returns all records from the right table and ma...
I am a dedicated Senior Software Tester with 5+ years of experience in manual and automated testing.
5+ years of experience in software testing
Proficient in manual and automated testing
Strong attention to detail and problem-solving skills
Experience with testing tools such as Selenium and Jira
Ability to work well in a team and communicate effectively
Project architecture refers to the high-level structure of a software system, including components, relationships, and interactions.
Project architecture defines how different components of a software system are organized and interact with each other.
It includes the design decisions related to the system's structure, such as layers, modules, and communication protocols.
Common architectural patterns include MVC (Model-Vi...
I applied via Walk-in and was interviewed in Aug 2024. There were 3 interview rounds.
Was given up a topic and discussed
Fast typing skills enhance efficiency in chat and email support, enabling quick and accurate responses to customer inquiries.
Practice regularly to improve typing speed; use online typing tests like Typing.com.
Familiarize yourself with keyboard shortcuts to save time; for example, Ctrl+C to copy and Ctrl+V to paste.
Utilize typing software or games that focus on speed and accuracy, such as TypingClub or Nitrotype.
Maintai...
What people are saying about Hexaware Technologies
The duration of Hexaware Technologies interview process can vary, but typically it takes about less than 2 weeks to complete.
based on 701 interview experiences
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Senior Software Engineer
3.8k
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| ₹8.4 L/yr - ₹16.2 L/yr |
Software Engineer
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| ₹4 L/yr - ₹9 L/yr |
System Analyst
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Senior Executive
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| ₹1.8 L/yr - ₹5.2 L/yr |
Technical Architect
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| ₹17.3 L/yr - ₹31 L/yr |
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