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HDFC Life

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3.9

based on 9.4k Reviews

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HDFC Life Customer Relation Officer Interview Questions and Answers for Experienced

Updated 15 Sep 2022

HDFC Life Customer Relation Officer Interview Experiences for Experienced

1 interview found

Customer Relation Officer Interview Questions & Answers

user image Anonymous

posted on 15 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. How do you deal with irate clients
  • Ans. 

    I remain calm, listen actively, empathize, apologize, offer solutions, and follow up.

    • Remain calm and composed

    • Listen actively to their concerns

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer solutions to resolve the issue

    • Follow up to ensure their satisfaction

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be calm and positive and have proper knowledge about industry

Top trending discussions

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Career Advice
2w
an accounts & finance executive
Seeking Advice on Transitioning from AR to Core Finance Roles
Hi everyone, I’ve been working in Accounts Receivable (AR) for 3 years and am currently pursuing CMA US. I want to transition into core finance roles like financial analysis, FP&A, or corporate finance. Would love to hear from those who’ve made a similar switch—what roles should I target, what salary can I expect, and which companies are good for this move? Any advice or experiences would be really helpful. Thanks in advance! #Finance #AccountsReceivable #CareerTransition #CMAUS #FinancialAnalysis #FP&A #CorporateFinance #JobSearch
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Interview questions from similar companies

Customer Relation Officer Interview Questions & Answers

ICICI Prudential Life Insurance user image Anonymous

posted on 16 Dec 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why are you specifically interested in this job rather than other opportunities?
    • Add your answer
  • Q2. What makes you a suitable candidate for this position?
    • Add your answer

Customer Relation Officer Interview Questions & Answers

ICICI Lombard General Insurance Company user image Mayuri Jadhav

posted on 11 Feb 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself, mathametic questions
    • Add your answer
Round 2 - Operation 

(1 Question)

  • Q1. Tell about yourself
    • Add your answer

Relationship Manager Interview Questions & Answers

Tata AIA Life Insurance user image Anonymous

posted on 25 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Who is Narendra Modi?
    • View 6 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress well & smile well.
You will get hired.

Business Development Manager Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 28 Jun 2022

I applied via Referral and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About previous company and performance Way forward Compansastion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be original, always share those points where you are comfortable

Relationship Manager Interview Questions & Answers

Bajaj Allianz Life Insurance user image

posted on 10 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. HR asked me about my previous role, my ctc expected ctc joining date etc.
    • View 2 more answers
Round 2 - L2 

(1 Question)

  • Q1. My L2 checked my knowledge asked me about product details etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Bajaj Allianz is great to be worked with i have some reasons to be moved else i won't left the company because its amazing to be worked there. they don't pressurize you they make you free do things by your own, feel free do/manage things like you wants to do. they guide you as well. but everything should be in the limit.

Relationship Manager Interview Questions & Answers

Bajaj Allianz Life Insurance user image Anonymous

posted on 3 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Why joined in Bajaj Allianz Life insurance company Ltd
    • Add your answer
  • Q2. Because comapny is very good
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company policies are awesome

Agency Development Manager Interview Questions & Answers

Axis Max Life Insurance user image Anonymous

posted on 21 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. How many people you know who can join as agent advisor with you in your team.
    • View 2 more answers
  • Q2. Since when you are living in same city
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while facing interviewer

Relationship Manager Interview Questions & Answers

ICICI Lombard General Insurance Company user image VARINDER KUMAR

posted on 11 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
    • View 3 more answers
  • Q2. What is your family background?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer

Interview Preparation Tips

Topics to prepare for ICICI Lombard General Insurance Company Relationship Manager interview:
  • Previous company
Interview preparation tips for other job seekers - Something about yourself.
Previous company target v/s Achievement,

Sales Manager Interview Questions & Answers

Axis Max Life Insurance user image Anonymous

posted on 26 Jan 2018

Interview Questionnaire 

1 Question

  • Q1. Aptitude
    • Add your answer

Interview Preparation Tips

Round: Supervisor
Experience: Introduction part so on.

Round: RM
Experience: Documentation and some question asked

General Tips: My interview time asked question given answer but supervisor lier with me
Skills: Communication, Leadership
Duration: <1 week
More about working at HDFC Life

HDFC Life Interview FAQs

How many rounds are there in HDFC Life Customer Relation Officer interview for experienced candidates?
HDFC Life interview process for experienced candidates usually has 1 rounds. The most common rounds in the HDFC Life interview process for experienced candidates are One-on-one Round.

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HDFC Life Customer Relation Officer Reviews and Ratings

based on 3 reviews

4.7/5

Rating in categories

4.7

Skill development

4.7

Work-life balance

4.7

Salary

4.7

Job security

4.7

Company culture

4.7

Promotions

4.7

Work satisfaction

Explore 3 Reviews and Ratings
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