HDFC Bank Branch Credit Manager Interview Questions and Answers

Operations focus on internal processes while sales focus on external revenue generation.

• Operations involve managing resources, logistics, and production processes.

• Sales involve identifying and pursuing potential customers, negotiating deals, and generating revenue.

• Operations ensure efficient and effective use of resources while sales ensure revenue growth.

• Examples of operations include supply chain management, inventor...read more

NRE and NRO accounts are types of bank accounts for non-resident Indians.

• NRE stands for Non-Resident External account, which is a rupee-denominated account that allows NRIs to transfer foreign earnings to India and earn tax-free interest.

• NRO stands for Non-Resident Ordinary account, which is a savings or current account that allows NRIs to manage their income earned in India and abroad.

• NRO accounts have taxable interes...read more

KYC docs required to open a current account

• Identity proof - Aadhaar card, PAN card, Passport, Voter ID card

• Address proof - Aadhaar card, Passport, Utility bills, Bank statement

• Passport size photograph

• Business proof - GST registration certificate, Trade license, etc.

• PAN card of the business entity

• KYC declaration form

I want to roll out effective strategies to increase sales and customer satisfaction while maintaining a positive work environment.

• Develop and implement sales plans to achieve targets

• Train and motivate staff to provide excellent customer service

• Analyze market trends and adjust strategies accordingly

• Maintain open communication with team and upper management

• Ensure compliance with company policies and procedures

• Example: In...read more

The tools of credit analysis include financial statements, credit reports, credit scoring models, and industry research.

• Financial statements provide information on a company's financial health and performance.

• Credit reports show a borrower's credit history and payment behavior.

• Credit scoring models use data from credit reports to assess creditworthiness.

• Industry research helps to understand the borrower's market and co...read more