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HCLTech Service Desk Engineer Interview Questions and Answers for Freshers

Updated 28 Jan 2025

HCLTech Service Desk Engineer Interview Experiences for Freshers

1 interview found

Round 1 - HR 

(1 Question)

  • Q1. General introduction and previous job profile
Round 2 - Technical 

(1 Question)

  • Q1. Asked questions related Microsoft and outlook

Interview Preparation Tips

Interview preparation tips for other job seekers - All I can suggest you not to join HCL this company is full of harassment and unprofessional and will expect you to work like a slave not an employee so before joining read it a true warning for you DO NOT JOIN HCL

Interview questions from similar companies

I applied via Referral and was interviewed in Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What did you asked?

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview wanted to test about person knowledge and communication skills. Most of the questions asked to they subject in interview. Person details.
Thanks you

Interview Questionnaire 

1 Question

  • Q1. Occurs, precompile , file status codes , sql queries and scenarios on sql.

Interview Questionnaire 

1 Question

  • Q1. PlSQL technical questions and functional related of banking domain

I applied via Campus Placement and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about IBM?

Interview Preparation Tips

Interview preparation tips for other job seekers - What are the most immediate projects that need to be addressed?
Can you show me examples of projects I’d be working on?
What are the biggest challenges that someone in this position would face?

I applied via Campus Placement and was interviewed before Sep 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Prepare normal for aptitude - maths, quant, analytic

Round 2 - Group Discussion 

My GD topic was Is internet good for students or not

Round 3 - Coding Test 

I didn't attempt this as I was noob back in third year Engg

Round 4 - HR 

(1 Question)

  • Q1. Basic questions can you relocate, tell me about ur GD and composition

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy peasy give ur best. Prepare well. Hope u get the job. Phir tho google ka hi dream rhe gaya he mera.

Interview Questionnaire 

1 Question

  • Q1. In C# --> Abstraction, Interface , Abstract Method, Abstract Class, Polymorphisms, Encapsulation ,Inheritance, Serialization,
  • Ans. 

    C# concepts including abstraction, interface, abstract method, abstract class, polymorphism, encapsulation, inheritance, and serialization.

    • Abstraction: hiding implementation details

    • Interface: defining a contract for behavior

    • Abstract method: method without implementation

    • Abstract class: class with one or more abstract methods

    • Polymorphism: ability of objects to take on multiple forms

    • Encapsulation: bundling data and behavi...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

1.It covers all aptitude topics, and English sentences
2.Essay writing
3.Coding

Round 2 - Technical 

(2 Questions)

  • Q1. In TR , languages which u mentioned in resume they will ask Basic programing Questions on Btech project They will say one idea , we need to tell the logic how can we develop (it may varies)
  • Q2. Testing questions Polymorphism, abstraction,constructors, SQL basics
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.
  • Q4. What are your strengths and weaknesses?
  • Q5. Knowledge about updated technologies

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume is important for your TR. Mention only languages u know well.

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Angular Html5 CSS3 JavaScript

Round 3 - Group Discussion 

Angular html5 CSS3 and JavaScript

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company don't miss company

Great feature in the company

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Java Basic questions and Git

Interview Preparation Tips

Interview preparation tips for other job seekers - After selection they haven't rolled the offer and put the profile on hold and then doesn't pick calls.

HCLTech Interview FAQs

How many rounds are there in HCLTech Service Desk Engineer interview for freshers?
HCLTech interview process for freshers usually has 2 rounds. The most common rounds in the HCLTech interview process for freshers are HR and Technical.
How to prepare for HCLTech Service Desk Engineer interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Service Desk, IT Service Desk, Desktop Support, Remote Desktop and Calling.
What are the top questions asked in HCLTech Service Desk Engineer interview for freshers?

Some of the top questions asked at the HCLTech Service Desk Engineer interview for freshers -

  1. What is incident and service reque...read more
  2. Difference between incident and service requ...read more
  3. Asked questions related Microsoft and outl...read more

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₹1.8 L/yr - ₹7 L/yr
21% more than the average Service Desk Engineer Salary in India
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