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HCLTech Order Processing Executive Interview Questions and Answers for Experienced

Updated 3 Jul 2024

HCLTech Order Processing Executive Interview Experiences for Experienced

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Communication is important in GD

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about useful
  • Ans. 

    Useful tools for order processing executives

    • Utilizing order management software to track and manage orders efficiently

    • Creating and maintaining detailed order logs to ensure accuracy

    • Communicating effectively with customers and internal teams to resolve any order issues

    • Prioritizing orders based on urgency and deadlines

    • Utilizing data analysis tools to identify trends and improve order processing efficiency

  • Answered by AI
  • Q2. You Need to know more about Order Management
Round 3 - Aptitude Test 

Need to know more about cognitive aptitude test

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Can you work in rotational shifts?
  • Q2. Are you okay with night shifts?
  • Q3. Are you ready to relocate?

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process was easy

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Interview Questionnaire 

1 Question

  • Q1. About subject

I applied via Referral and was interviewed in Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Why should we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared , confident and just go with the flow.
Genpact interviews mostly take time but they are a good experience.

I applied via Referral and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Personal questions n technical ones

Interview Preparation Tips

Interview preparation tips for other job seekers - It was very plain and smooth ...m really very happy

I applied via Naukri.com and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself.
  • Q2. What do you know about BPO?
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • BPO providers are typically located in countries with lower labor costs, such as India and the Philippines.

    • BPO services can be categorized into back...

  • Answered by AI
  • Q3. How will you handle an angry customer?
  • Ans. 

    I will listen to their concerns, empathize with them, and offer a solution to their problem.

    • Listen actively to their complaints

    • Empathize with their situation

    • Apologize for any inconvenience caused

    • Offer a solution to their problem

    • Follow up to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident. Don't fumble. Even if you don't know anything confidently say that you don't know.

I applied via Walk-in and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Your personality and your past experience
Round 2 - One-on-one 

(1 Question)

  • Q1. With the particular manager who needs specific person if they like it then final round for hr
Round 3 - HR 

(1 Question)

  • Q1. Related to salary , location , job title etc confirmation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive and calm attitude with all rounds .. don't laugh , angry , friendly in with manager round because manager testing you in his/her way of style . Be calm , polite. Try to speak in both hinglish or english.

I applied via Naukri.com and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. What is accounts payable
  • Ans. 

    Accounts payable is the amount of money a company owes to its vendors or suppliers for goods or services received.

    • Accounts payable is a liability account in the company's balance sheet.

    • It includes invoices from vendors for goods or services received but not yet paid for.

    • It is important to manage accounts payable to ensure timely payments and avoid late fees or damaged vendor relationships.

    • Examples of accounts payable i...

  • Answered by AI
  • Q2. Explain what is credit note?
  • Ans. 

    A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.

    • It is issued when goods are returned by the buyer or when the seller overcharges the buyer.

    • It serves as a proof of the transaction and helps in maintaining accurate records.

    • It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the cre...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If basic knowledge of core accounting is clear then specifically account's payable,accounts receivable then it's easy to crack

I applied via Naukri.com and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What is Accounts Payables?
  • Ans. 

    Accounts Payables is the amount a company owes to its vendors or suppliers for goods or services received.

    • It is a liability account in the company's balance sheet.

    • It includes invoices, bills, and other expenses that are yet to be paid.

    • AP is managed by the accounting department and is an important part of cash flow management.

    • Example: If a company purchases raw materials from a supplier on credit, the amount owed to the...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself to the Interviewers. Prepare on we'll Basics .

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Basic mathematical questions asked along with a check of English speaking

Round 3 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why should we hire you?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and keep your head calm and cool you will achieve your goal

HCLTech Interview FAQs

How many rounds are there in HCLTech Order Processing Executive interview for experienced candidates?
HCLTech interview process for experienced candidates usually has 2-3 rounds. The most common rounds in the HCLTech interview process for experienced candidates are One-on-one Round, Resume Shortlist and Group Discussion.

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HCLTech Order Processing Executive Interview Process for Experienced

based on 2 interviews

Interview experience

4.5
  
Good
View more
Join HCLTech Find your spark and discover what drives you forward

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HCLTech Order Processing Executive Salary
based on 4 salaries
₹2 L/yr - ₹4.8 L/yr
7% more than the average Order Processing Executive Salary in India
View more details

HCLTech Order Processing Executive Reviews and Ratings

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4.0/5

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4.0

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4.0

Work-life balance

3.0

Salary

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Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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