GWC Logistics Order Processing Executive Interview Questions and Answers

Q1. Tell me about yourself
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Q2. Why should we hire you
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Q1. Tell me about your self
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Q1. What is supply chain management
Ans. 
Supply chain management is the coordination and management of activities involved in the production and delivery of goods and services.
• It involves planning, sourcing, manufacturing, and delivering products to customers.

• It aims to optimize the flow of goods and services, minimize costs, and improve efficiency.

• It involves collaboration between suppliers, manufacturers, distributors, and retailers.

• Examples include invento...read more
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Q2. Tell me about your previous experience
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Q3. Your experience is matches with profile
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Q1. On which application you are working
Ans. 
I am currently working on the Salesforce application.
• I am responsible for managing and updating customer data on the platform.

• I also create reports and dashboards to track sales performance.

• I work closely with the sales team to ensure accurate and timely data entry.

• I have experience with customizing the application to meet specific business needs.

• For example, I recently created a custom object to track customer feedbac
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Q2. How much you have knowledge about process SCM
Ans. 
I have extensive knowledge about process SCM.
• I have experience in managing supply chain processes from procurement to delivery.

• I am familiar with inventory management, logistics, and demand planning.

• I have worked with various software tools such as SAP, Oracle, and JDA to optimize supply chain processes.

• I have implemented process improvements to reduce lead times and increase efficiency.

• I have also worked on supplier m...read more
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Q1. Tell me about yourself (Educational Qualification & Family Background) and What do you know about Genpact?
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Q2. Do you have any experience? If yes then in which field?
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Q1. What is Insurance and claims? What are their types?
Ans. 
Insurance is a contract between a policyholder and an insurer to provide financial protection against specified risks. Claims are requests made by policyholders to receive benefits from their insurance policies.
• Insurance is a risk management tool that helps individuals and businesses protect themselves against potential financial losses.

• There are various types of insurance such as life insurance, health insurance, auto...read more
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Q2. How do you handle an unsatisfied and angry customer? What are your short-term as well as long-term goals?
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Q3. Why do you want to work with us?
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Q1. What are your academic qualifications? What are your salary expectations? Again basic questions related to job profile.
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Q1. Personal interview, self introduction, technical questions, customer service
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Q2. Introducing yourself
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Q1. Tell me about your self?
Ans. 
I am a highly experienced processing executive with a strong track record of improving efficiency and accuracy in processing operations.
• Over 10 years of experience in processing operations

• Proven ability to streamline processes and increase productivity

• Strong attention to detail and accuracy

• Excellent communication and problem-solving skills

• Led a team that reduced processing errors by 20% in my previous role
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Q2. Education background
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Q1. What is investment banking ?
Ans. 
Investment banking involves providing financial services to corporations, governments, and other institutions.
• Helps companies raise capital through issuing stocks and bonds

• Provides advisory services for mergers and acquisitions

• Assists with restructuring and reorganizing companies

• Offers trading and market-making services

• Examples include Goldman Sachs, J.P. Morgan, and Morgan Stanley
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Q2. What is HIPPA law?
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Q3. What is defined benefit plans?
Ans. 
Defined benefit plans are retirement plans where an employer promises a specified monthly benefit upon retirement.
• Employer bears the investment risk and guarantees a specific benefit amount

• Benefit amount is usually based on salary and years of service

• Common examples include pension plans offered by government agencies and large corporations
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Q1. What is retriment plans
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Retirement plans are financial arrangements designed to provide individuals with a source of income during retirement.
• Retirement plans can include employer-sponsored plans like 401(k) or pension plans, as well as individual retirement accounts (IRAs).

• Contributions to retirement plans are often tax-deferred, meaning individuals do not pay taxes on the money they contribute until they withdraw it during retirement.

• Retire...read more
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Q2. What is assets?
Ans. 
Assets are resources owned by a company or individual that have economic value.
• Assets can include cash, investments, property, equipment, and inventory.

• Assets are typically listed on a company's balance sheet.

• Assets can be classified as current assets (e.g. cash and inventory) or non-current assets (e.g. property and equipment).
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