HCLTech Lead Consultant Interview Questions and Answers

I have over 5 years of experience in Master data management, including data governance, data quality, and data integration.

• Implemented data governance policies and procedures to ensure data accuracy and consistency

• Led data quality initiatives to cleanse and standardize master data

• Designed and implemented data integration processes to synchronize master data across systems

• Utilized MDM tools such as Informatica MDM ...read more

The sales process in Dynamics 365 CRM involves lead generation, qualification, opportunity management, and closing deals.

• Leads are generated through various channels such as email campaigns, social media, and website forms.

• Leads are then qualified based on their interest and fit for the product or service.

• Opportunities are created for qualified leads and managed through the sales pipeline.

• Sales reps can track prog...read more

Dynamics 365 CRM has four entity types: System, Business, Custom, and Customizable.

• System entities are provided by Microsoft and cannot be modified

• Business entities are customizable and can be used to store data specific to an organization

• Custom entities are created by users to store data specific to their needs

• Customizable entities are provided by Microsoft but can be modified by users

• Examples of entities include...read more

Security roles in Dynamics 365 CRM control access to records and actions within the system.

• Security roles are used to grant or restrict access to specific entities, fields, and actions in Dynamics 365 CRM.

• There are several built-in security roles such as System Administrator, Salesperson, and Customer Service Representative.

• Custom security roles can also be created to meet specific business needs.

• Security roles ca...read more

Best practices for master data management include data governance, data quality management, data integration, and ongoing monitoring.

• Establish clear data governance policies and procedures

• Implement data quality management processes to ensure accuracy and consistency

• Utilize data integration tools to consolidate and synchronize data from various sources

• Regularly monitor and update master data to maintain its relevan...read more