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HCLTech Incident Manager Interview Questions and Answers for Experienced

Updated 31 Oct 2023

3 interviews found

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Incident Manager Interview Questions

user image Anonymous

posted on 31 Oct 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Cloud based questions
  • Q2. Azure cloud google acloud
  • Q3. Models of cloud

Interview Preparation Tips

Topics to prepare for HCLTech Incident Manager interview:
  • situation based
  • Incident management
Interview preparation tips for other job seekers - all interviews are mostly same

Skills evaluated in this interview

Incident Manager Interview Questions

user image Anonymous

posted on 21 Apr 2023

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. General questions on ITSM
  • Q2. General questions on Service Desk
  • Q3. General questions on Infrastructure

Incident Manager Interview Questions

user image Anonymous

posted on 12 Oct 2020

I applied via Company Website and was interviewed before Oct 2019.

4 Interview Rounds

Interview Questions

  • Q1. Life cycle of an incident, few are situation based basically to see your escslation nature & self managing prob without any supervision to own the cust incident...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm & confident
Sit straight up
Don't lose eye contact
Be loud & clear
Listen carefully let recruiter complete then ans.
Do not appear with thinking I must get this job. Feel like you it's the way this is..if they like you &/confidance while speaking they would hire you only there wouldn't have any other choice.

Interview questions from similar companies

Incident Manager Interview Questions

TCS user image swathi 88

posted on 25 Apr 2024

Interview experience
3
Average
Difficulty level
Easy
Duration
Less than 2 weeks
Result
No response

I applied via Approached by Company and was interviewed in Mar 2024.

1 Interview Round

1

Technical Round (4 Questions)

  • Q1. Simple questions related to ITIL basics of IM
  • Q2. What is Incident Management
  • Q3. What is Change management
  • Q4. Itil structure defines?

Skills evaluated in this interview

Incident Manager Interview Questions

TCS user image Hyma Chowdary Lekkalapudi

posted on 12 Oct 2023

Interview experience
3
Average
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Sep 2023.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Tell me about ur role
  • Q2. What are kind of tools you use in ur project

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be prepared fully

Skills evaluated in this interview

Incident Manager Interview Questions

IBM user image Nikhil Prasannan

posted on 25 Aug 2023

Interview experience
4
Good
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Checked the communication skills
3

Technical Round (1 Question)

  • Q1. Tell us something about yourself

Incident Manager Interview Questions

TCS user image Anonymous

posted on 22 Jul 2023

Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

I was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (1 Question)

  • Q1. Itil question were asked frequently
3

HR Round (1 Question)

  • Q1. Flexibility about shift and working hour

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Incident Manager Interview Questions

Wipro user image Anonymous

posted on 29 May 2024

Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2023.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Do you know printers
  • Q2. Yes I know printer troubleshooting Just research printer troubleshooting and get the answers easy.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview process is good but whatever is going happen after the process you’ll need therapy for that.
The work environment is not at all nice. These people think that you are just a resource and they don’t give a dam about your work life balance.

Stupid work culture and pretty much everyone is suffering here.

Skills evaluated in this interview

Incident Manager Interview Questions

TCS user image Mathews D

posted on 3 Aug 2023

Interview experience
4
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

Technical Round (2 Questions)

  • Q1. Difference between incident management and problem management
  • Q2. Fixing an outage is incident management and finding a permanent solution to a problem is problem management
3

HR Round (1 Question)

  • Q1. General questions on work and other things

Incident Manager Interview Questions

TCS user image Anonymous

posted on 20 Mar 2022

I applied via Naukri.com and was interviewed before Mar 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Explain Itil processes
  • Q2. Look it in the Google :D
3

HR Round (3 Questions)

  • Q1. Tell me about yourself.
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn incident management process flow and improve your communication and technology skills

HCLTech Interview FAQs

How many rounds are there in HCLTech Incident Manager interview for experienced candidates?
HCLTech interview process for experienced candidates usually has 2 rounds. The most common rounds in the HCLTech interview process for experienced candidates are Resume Shortlist, One-on-one Round and Technical.
How to prepare for HCLTech Incident Manager interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at HCLTech. The most common topics and skills that interviewers at HCLTech expect are Incident management, ITIL Certified, ITIL, Problem Management and ITIL process.
What are the top questions asked in HCLTech Incident Manager interview for experienced candidates?

Some of the top questions asked at the HCLTech Incident Manager interview for experienced candidates -

  1. models of cl...read more
  2. Some basic questions related current technology and computer related questio...read more
  3. General questions on I...read more

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based on 3 HCLTech interviews
Company Website
Job Portal
33%
33%
34% candidates got the interview through other sources.
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HCLTech Incident Manager Salary
based on 222 salaries
₹2.7 L/yr - ₹12.5 L/yr
At par with the average Incident Manager Salary in India
View more details

HCLTech Incident Manager Reviews and Ratings

based on 22 reviews

3.3/5

Rating in categories

2.9

Skill development

3.1

Work-Life balance

2.8

Salary & Benefits

3.8

Job Security

3.2

Company culture

2.6

Promotions/Appraisal

2.9

Work Satisfaction

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