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HCL Infosystems Circle Coordinator Interview Questions and Answers
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1 Question
- Q1. What is CRM,and what is it's uses.
- Ans.
CRM stands for Customer Relationship Management. It is a strategy and technology used to manage and analyze customer interactions and data.
CRM helps businesses build and maintain relationships with customers.
It centralizes customer data, allowing businesses to track interactions and preferences.
CRM systems provide tools for sales, marketing, and customer service teams to improve efficiency and effectiveness.
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