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HCL Infosystems Desktop Support Engineer Interview Questions, Process, and Tips

Updated 14 Oct 2021

Top HCL Infosystems Desktop Support Engineer Interview Questions and Answers

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HCL Infosystems Desktop Support Engineer Interview Experiences

2 interviews found

I applied via Naukri.com and was interviewed in Sep 2021. There was 1 interview round.

Interview Questionnaire 

7 Questions

  • Q1. What is imap, or pop3
  • Ans. 

    IMAP and POP3 are email protocols used for retrieving emails from a mail server.

    • IMAP stands for Internet Message Access Protocol and allows users to access and manage their emails on a remote server.

    • POP3 stands for Post Office Protocol version 3 and downloads emails from a mail server to a local device.

    • IMAP allows for multiple devices to access and sync emails, while POP3 only allows for one device to download emails.

    • I...

  • Answered by AI
  • Q2. What is outlook
  • Ans. 

    Outlook is a personal information manager developed by Microsoft.

    • It is used for email communication, managing contacts, scheduling appointments, and organizing tasks.

    • It integrates with other Microsoft Office applications such as Word, Excel, and PowerPoint.

    • It allows users to create and manage multiple email accounts and folders.

    • It has features such as email filtering, automatic replies, and calendar sharing.

    • It can be a...

  • Answered by AI
  • Q3. What is safe mode
  • Ans. 

    Safe mode is a diagnostic mode in which a computer's operating system starts with only basic functions.

    • Safe mode is used to troubleshoot and fix issues with the operating system or software.

    • In safe mode, only essential drivers and services are loaded, which can help identify and resolve problems.

    • Safe mode can be accessed by pressing a key during startup, such as F8 for Windows.

    • In safe mode, the screen resolution may be...

  • Answered by AI
  • Q4. System slowness
  • Q5. Why we create pst file
  • Ans. 

    PST files are created to store Outlook data locally on a computer.

    • PST files allow users to access their Outlook data even when not connected to the internet.

    • They can be used to backup important emails, contacts, and calendar events.

    • PST files can also be used to transfer Outlook data from one computer to another.

    • They have a maximum size limit of 50GB in Outlook 2010 and later versions.

    • PST files can be password protected

  • Answered by AI
  • Q6. What is tcp /udp
  • Ans. 

    TCP and UDP are protocols used for communication between devices on a network.

    • TCP stands for Transmission Control Protocol and is a connection-oriented protocol used for reliable data transfer.

    • UDP stands for User Datagram Protocol and is a connectionless protocol used for fast data transfer.

    • TCP is used for applications that require reliable data transfer, such as email and file transfer.

    • UDP is used for applications tha...

  • Answered by AI
  • Q7. How to install operating system
  • Ans. 

    To install an operating system, you need to create a bootable media and follow the installation wizard.

    • Create a bootable media (USB, DVD, etc.) with the operating system image

    • Insert the bootable media into the computer and restart it

    • Follow the installation wizard and select the desired options (language, partition, etc.)

    • Wait for the installation to complete and restart the computer

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - These are most important questions for desktop supporter

Skills evaluated in this interview

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. System administrator
  • Q2. System engineer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good apptunity good experience

Desktop Support Engineer Interview Questions Asked at Other Companies

asked in HCLTech
Q1. What is APIPA? WHAT IS SUBNETMASK? DIFFERENCE BETWEEB IPv4 and IP ... read more
asked in HCLTech
Q2. Diffrence between router and switch? Differnce between TCP AND UD ... read more
Q3. 1) What is Difference between shared printer and network printer?
asked in HCLTech
Q4. What is outlook?, how to configure outlook?
asked in Wipro
Q5. How to rectify data recovery, dual monitor connection

Interview questions from similar companies

I was interviewed before Sep 2020.

Round 1 - Coding Test 

(1 Question)

Round duration - 140 minutes
Round difficulty - Medium

Test timing was at 2:00 pm , it was conducted in a college and the environment was good for the test. Camera was a primary part of test, so no suspicious activity.

  • Q1. 

    Sum of Two Numbers Represented as Arrays

    Given two numbers in the form of two arrays where each element of the array represents a digit, calculate the sum of these two numbers and return this sum as an ar...

  • Ans. 

    Given two numbers represented as arrays, calculate their sum and return the result as an array.

    • Iterate through the arrays from right to left, adding digits and carrying over if necessary

    • Handle cases where one array is longer than the other by considering the remaining digits

    • Ensure the final sum array does not have any leading zeros

  • Answered by AI
Round 2 - Face to Face 

Round duration - 20 minutes
Round difficulty - Easy

The round was conducted at around 12 p.m. I was called at the college location and then it was conducted. The interviewer was quite polite and frank.

Round 3 - HR 

Round duration - 8 minutes
Round difficulty - Easy

This round was conducted right after finishing and clearing the technical round at the same place and on the same day.

Interview Preparation Tips

Eligibility criteriaAbove 60 %Wipro Limited interview preparation:Topics to prepare for the interview - OOPS, Data Structures, Database Concepts, Coding problemsTime required to prepare for the interview - 2-3 monthsInterview preparation tips for other job seekers

Tip 1 : Practice atleast 2-3 Coding problems daily so your logic building becomes stronger.
Tip 2 : Exercise problems based on OOPS concepts and others too.
Tip 3 : If you can have your own project built, then it's the major point and will act as a plus point.

Application resume tips for other job seekers

Tip 1 : Your resume should be in standard form, short and simple will be more effective.
Tip 2 : Whatever you have learned, you need to mention it in your resume as that will be your primary source of selection and having project on your resume is important.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Campus Placement and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Hr

Interview Preparation Tips

Interview preparation tips for other job seekers - You should be true to what you are putting before the interviewer . Try to put your ideas Add something you did well in your career like in projects /research which you know very well and versed in concepts about it for open interview so that interviewer can get bandwidth where he can ask questions from. This is simply a key .

I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. 1.Describe a situation where you have taken a quick decision and failed, and a situation where you succeeded. 2. What is a skill you have tried to achieve but failed? 3. Describe a decision you have taken ...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Always try to take risk in small problems . When you face the consequences, you would be able to tackle bigger problems.
2. Every skill you learn, even if you didn't excel in it is not to be considered a waste of time/failure, you learn something simply by participating.

I applied via Campus Placement and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about Yourself, some questions related to machine learning, and I was asked more questions to differentiate like differences between ml and ai, python and c, c and java and procedural and functiona...

Interview Preparation Tips

Interview preparation tips for other job seekers - Get a complete grip on your resume and be confident about what you say, If you don't know the answer it is okay to agree that you don't know the answer so that interviewer can ask the next questions.

I applied via Job Portal and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops Concepts,JAVA 8

Interview Preparation Tips

Interview preparation tips for other job seekers - Quite simple and easy. 1st round technical.2nd round HR

I applied via Campus Placement and was interviewed in Mar 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. How do you get the second to last element from a SQL table?
  • Ans. 

    To get the second to last element from a SQL table, use the OFFSET-FETCH clause.

    • Use the ORDER BY clause to sort the table in descending order.

    • Use the OFFSET-FETCH clause to skip the last row and fetch the second to last row.

    • Example: SELECT column_name FROM table_name ORDER BY column_name DESC OFFSET 1 ROWS FETCH NEXT 1 ROWS ONLY;

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice by building a simple full stack web application.

Skills evaluated in this interview

Interview Questionnaire 

1 Question

  • Q1. Drupal data migration

Interview Questionnaire 

1 Question

  • Q1. About the SDLC

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
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HCL Infosystems Interview FAQs

What are the top questions asked in HCL Infosystems Desktop Support Engineer interview?

Some of the top questions asked at the HCL Infosystems Desktop Support Engineer interview -

  1. How to install operating sys...read more
  2. What is imap, or p...read more
  3. Why we create pst f...read more

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HCL Infosystems Desktop Support Engineer Salary
based on 37 salaries
₹1 L/yr - ₹3.5 L/yr
16% less than the average Desktop Support Engineer Salary in India
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HCL Infosystems Desktop Support Engineer Reviews and Ratings

based on 25 reviews

3.9/5

Rating in categories

3.3

Skill development

3.6

Work-life balance

3.4

Salary

2.4

Job security

3.2

Company culture

2.7

Promotions

3.5

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