Havells Desktop Support Engineer Interview Questions and Answers

Yes, I know how to install software on various operating systems.

• I am familiar with the installation process on Windows, Mac, and Linux systems.

• I can follow installation instructions provided by software vendors.

• I am experienced in troubleshooting installation issues such as compatibility errors or missing dependencies.

Yes, I can join a system into a domain.

• Yes, I have experience joining systems into domains using Active Directory.

• I understand the process of adding a computer to a domain and configuring domain settings.

• I can troubleshoot any issues that may arise during the domain joining process.

Yes, I can configure Outlook for users on their computers.

• I can set up email accounts, configure server settings, and troubleshoot any issues that may arise.

• I am familiar with setting up email signatures, rules, and folders in Outlook.

• I can also assist with importing/exporting contacts and calendar events.

• I have experience with setting up Outlook on mobile devices as well.

Yes, I can take mail backup using tools like Outlook, Thunderbird, or third-party backup software.

• I can use email clients like Outlook or Thunderbird to manually backup emails and attachments.

• I can also use third-party backup software like MailStore or CodeTwo to automate the backup process.

• It's important to regularly backup emails to prevent data loss in case of system failure or accidental deletion.