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Hansa Direct CSR Executive Interview Questions and Answers
Hansa Direct CSR Executive Interview Experiences
1 interview found
Selected
I applied via Naukri.com and was interviewed in Jun 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Self intro and basic things
- Q2. About marker knowledge
Basically they check how quicker we can responde
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I applied via Naukri.com and was interviewed in Sep 2024. There were 3 interview rounds.
(2 Questions)
- Q1. About the previous roles and responsibilities
- Q2. Knowledge on skills to which they are looking for the role
(2 Questions)
- Q1. Questions on taxes
- Q2. Questions on excel
(2 Questions)
- Q1. Introduce yourself
- Ans.
I am a seasoned HR professional with 10+ years of experience in recruitment, employee relations, and performance management.
Bachelor's degree in Human Resources Management
SHRM-CP certification
Led successful recruitment campaigns resulting in 20% increase in staff retention
Implemented employee wellness program resulting in 15% decrease in absenteeism
- Q2. Where you want to be next 5 years
- Ans.
In the next 5 years, I aim to advance to a leadership role within the HR department, further develop my skills through training and certifications, and contribute to the company's growth and success.
Advance to a leadership role within the HR department
Further develop skills through training and certifications
Contribute to the company's growth and success
Interview Preparation Tips
- Taxation
Customer Care Executive Interview Questions & Answers
VSynergize Outsourcing
Anonymous
posted on 19 Sep 2024
I applied via Walk-in
(1 Question)
- Q1. Tell me about yourself ?
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong communication and problem-solving skills
Empathetic and patient when dealing with customers
(1 Question)
- Q1. How good are you in typing?
- Ans.
I am an excellent typist with a typing speed of 80 words per minute.
I have a typing speed of 80 words per minute
I am proficient in touch typing
I have experience in data entry tasks
It was not very hard not very normal.
(1 Question)
- Q1. What is quality score?
I applied via Walk-in and was interviewed before Oct 2020. There were 3 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Please tell me my self and my work experience
- Q2. Good skill and job experience and experience
- Q3. Field experience
- Q4. Sales executive
- Q5. Direct marketing
Interview Preparation Tips
- Direct Sales
- B2C Marketing
- direct marketing
- Field Work
- Good skiil
- Product Development
- Networking
- Good relationship
(2 Questions)
- Q1. What's its my job plz tell me
- Q2. Nd my promotion is high level
(4 Questions)
- Q1. Any one question I hope I am answers all questions
- Q2. Any queries I hope I am answers all questions
- Q3. My job promotion is high level
- Q4. And my salary up to next offer letter
Interview Preparation Tips
I need job plz call me
And I hope me very good parofumer
I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.
(1 Question)
- Q1. Related profile questions
Interview Preparation Tips
(2 Questions)
- Q1. What is your family background?
- Q2. Any
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 3 interview rounds.
(1 Question)
- Q1. About your passion and confidence
(1 Question)
- Q1. It's a technical round
(1 Question)
- Q1. Again it's with Global team
Customer Service Executive Interview Questions & Answers
VSynergize Outsourcing
Anonymous
posted on 29 May 2021
I applied via Referral and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
4 Questions
- Q1. Tell me about your work history and why did you leave those companies
- Q2. How will you handle abusive and angry customers
- Ans.
I will remain calm, listen actively, empathize, apologize, and offer a solution.
Remain calm and professional
Listen actively to understand their issue
Empathize with their frustration
Apologize for any inconvenience caused
Offer a solution to resolve the issue
If necessary, escalate the issue to a supervisor
- Q3. What is your dream job
- Q4. What kind of work environment you like
Interview Preparation Tips
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Hansa Direct CSR Executive Reviews and Ratings
based on 2 reviews
Rating in categories
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Customer experience Manager
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