GuideVision Interview Questions and Answers

Q1. Difference between incident management and major incident management
Ans. 
Incident management deals with any unplanned interruption while major incident management deals with critical incidents that require immediate attention.
• Incident management is a process of managing any unplanned interruption in the service, whereas major incident management deals with critical incidents that require immediate attention.

• Incident management aims to restore normal service operation as soon as possible, wh...read more
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Q2. What is stagging table
Ans. 
Staging table is a temporary table used to store data before it is processed and loaded into the final destination table.
• Staging tables are used in ETL (Extract, Transform, Load) processes.

• They help to ensure data quality and consistency before it is loaded into the final destination table.

• Staging tables can also be used for data migration or integration projects.

• Examples of staging tables include: import tables, expor
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Q1. Rest Api integration
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Q2. Sccm integration
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Q3. Define response body
Ans. 
Response body is the data sent back from a server in response to a client's request.
• Contains information requested by the client

• Usually in JSON or XML format

• Includes status codes like 200 for success or 404 for not found
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Q1. Salary discussion
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Q2. Discussion on current components
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Q1. What is client script
Ans. 
Client script is a script that runs on the client side to perform actions or validations.
• Client script is written in JavaScript and runs on the client side.

• It is used to perform actions like field calculations, show/hide fields, or validate data.

• Client scripts can be used to improve user experience by providing real-time feedback.

• Example: Validating a phone number format before submitting a form.
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Q2. Types of client script
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Client scripts in ServiceNow can be categorized into three types: onLoad, onChange, and onSubmit.
• onLoad client scripts run when a form is loaded

• onChange client scripts run when a field value is changed

• onSubmit client scripts run when a form is submitted
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Q1. Configure an email notification using email script.
Ans. 
Configure email notification using email script
• Create a new notification in ServiceNow

• Select 'Email Script' as the notification type

• Write the email script to define the email content and recipients
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Q1. Manager round related questions.
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Q1. CTC negotiation etc.
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Logical and verbal reasoning

Good and factorial series

Aptitude test on CS subjects like C programming, DBMS, CN, and OS.

There were 2 input-output based questions of easy to moderate level

Every candidate was given an individual topic and was asked to speak on it

Q1. Some typical HR questions
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