Guardian India Customer Service Executive Interview Questions and Answers

To convince a customer to take a policy despite high premium, emphasize the benefits, value, and long-term savings.

• Highlight the comprehensive coverage and benefits provided by the policy.

• Explain how the policy offers financial protection and peace of mind in case of unexpected events.

• Emphasize the long-term savings and potential cost-effectiveness of the policy.

• Provide examples of how the policy has helped other custo...read more

Customer service is the support and assistance provided to customers before, during, and after a purchase.

• Customer service involves addressing customer needs and concerns

• It includes providing information about products or services

• It also involves resolving customer complaints and issues

• Examples include answering phone calls, responding to emails, and providing in-person assistance

Insurance is a contract between an individual and an insurance company to protect against financial loss.

• Insurance provides financial protection against unexpected events

• Premiums are paid to the insurance company in exchange for coverage

• Types of insurance include health, auto, home, and life insurance

• Insurance policies have terms and conditions that must be followed to receive benefits

• Insurance helps individuals and bu

Types of insurance include life, health, auto, home, and travel.

• Life insurance provides financial support to beneficiaries upon the policyholder's death.

• Health insurance covers medical expenses and treatments.

• Auto insurance covers damages and injuries resulting from car accidents.

• Home insurance covers damages to the home and personal property.

• Travel insurance covers unexpected events while traveling, such as trip cance