Google Operations Center Interview Questions, Process, and Tips

Duration - 1.5 hour for AMCAT test

Q1. Around 15 minutes interview with talent Acquistion HR
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Basic English skill test through a thrid party app

Q1. What do you know abouts Salesforce?
Ans. 
Salesforce is a cloud-based customer relationship management (CRM) platform that helps businesses manage their sales, marketing, and customer service activities.
• Salesforce is a CRM platform used by businesses to manage customer relationships.

• It provides tools for sales, marketing, and customer service activities.

• Salesforce is cloud-based, allowing users to access their data from anywhere.

• It offers a wide range of featu...read more
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Q2. What you have understood about this job profile.
Ans. 
The job profile of Senior Research Associate and Team Lead involves leading a team and conducting research.
• This job requires strong leadership skills to effectively manage a team of researchers.

• The role involves conducting research and analysis to gather data and insights.

• The Senior Research Associate and Team Lead is responsible for overseeing the research process and ensuring its quality.

• They may also be involved in ...read more
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Basic English Test. 1 hour, speaking writing and listening

Q1. SQL related questions
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Q2. Difference between SQL and MYSQL
Ans. 
SQL is a language used to manage relational databases, while MySQL is a specific relational database management system.
• SQL is a language used to manage relational databases, while MySQL is a specific relational database management system.

• SQL is an ANSI standard, while MySQL is an open-source RDBMS.

• SQL is used to create, modify, and query databases, while MySQL is used to store and retrieve data.

• SQL can be used with dif...read more
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Q3. Different modules of CRM
Ans. 
CRM modules include sales automation, marketing automation, customer service and support, analytics and reporting, and collaboration.
• Sales automation module helps in managing sales processes and tracking leads

• Marketing automation module helps in creating and executing marketing campaigns

• Customer service and support module helps in managing customer inquiries and complaints

• Analytics and reporting module helps in analyzi...read more
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Q1. Why you want to Join Google?
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Q2. What you want to leave your current company?
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Q1. Why do want to join GOC?
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Q2. What value do you add when hired for this position?
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SQL, Linux, Python and scenario based questions

Q1. Type of Web design
Ans. 
There are various types of web design, including responsive design, flat design, and minimalist design.
• Responsive design: Designing websites that adapt to different screen sizes and devices.

• Flat design: Using simple, minimalistic elements and flat colors.

• Minimalist design: Focusing on simplicity and removing unnecessary elements.

• Other types: Parallax design, material design, typography-focused design, etc.
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Q2. Founder of Web design
Ans. 
The founder of web design is considered to be Tim Berners-Lee.
• Tim Berners-Lee is credited with inventing the World Wide Web in 1989.

• He developed the first web browser and the first web server.

• Berners-Lee also wrote the first web page and HTML (Hypertext Markup Language).
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Q3. New of Web design version tell me
Ans. 
Web design versions refer to the different iterations and updates of web design techniques and technologies.
• Web design versions are typically named after the year or number of release, such as HTML5 or CSS3.

• Each new version of web design introduces new features, improvements, and compatibility.

• For example, HTML5 introduced new semantic elements and multimedia support, while CSS3 brought advanced styling options like an
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Q4. Frist company start in web design
Ans. CERN (European Organization for Nuclear Research)
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I was able to do well in teh apti test shown by google.. similar to cat

Q1. Strengths and weaknesses
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Q2. Past education background and why i scored well in some subjects
Ans. 
I have a strong educational background and scored well in certain subjects.
• I have a Bachelor's degree in Business Administration.

• During my studies, I excelled in subjects like Accounting and Economics.

• I had a keen interest in these subjects and put in extra effort to understand the concepts.

• I consistently scored high marks in these subjects, which helped boost my overall academic performance.

• My strong foundation in the...read more
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