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GMR Hyderabad International Airport Senior Customer Service Representative Interview Questions and Answers

Updated 12 Sep 2022

GMR Hyderabad International Airport Senior Customer Service Representative Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's simple aptitude test, which generally happens in every Organisation

Round 3 - HR 

(1 Question)

  • Q1. It's all discussions about my objectives and Goals in Life

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall it's very Transparent process to get the Job in airport

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why you left your last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - The HR and operations manager seemed to be present solely to reject candidates. Out of four individuals shortlisted, three were dismissed due to a perceived lack of experience, confidence, and communication skills. In my case, the interview went well, yet the only justification for my rejection was a concern over a longer joining period, suggesting I might accept a position elsewhere if offered a better job title and salary. This presents an unprofessional and biased perspective. It is advisable to consider hiring more qualified individuals in the future, as such attitudes could harm the organization.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why you left your last organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - The HR and operations manager seemed to be present solely to reject candidates. Out of four individuals shortlisted, three were dismissed due to a perceived lack of experience, confidence, and communication skills. In my case, the interview went well, yet the only justification for my rejection was a concern over a longer joining period, suggesting I might accept a position elsewhere if offered a better job title and salary. This presents an unprofessional and biased perspective. It is advisable to consider hiring more qualified individuals in the future, as such attitudes could harm the organization.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Aug 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Ans. Ina positive manner abt a call which i answered in my previous organisation
  • Answered Anonymously
  • Q2. Tell me about yourself?
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Hireview and was interviewed before Mar 2023. There was 1 interview round.

Round 1 - Assignment 

It was online and had questions regarding customer service and how to deal with hard customers

GMR Hyderabad International Airport Interview FAQs

How many rounds are there in GMR Hyderabad International Airport Senior Customer Service Representative interview?
GMR Hyderabad International Airport interview process usually has 3 rounds. The most common rounds in the GMR Hyderabad International Airport interview process are Resume Shortlist, Aptitude Test and HR.

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44% more than the average Senior Customer Service Representative Salary in India
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GMR Hyderabad International Airport Senior Customer Service Representative Reviews and Ratings

based on 1 review

3.0/5

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4.0

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4.0

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5.0

Salary

4.0

Job security

4.0

Company culture

1.0

Promotions

3.0

Work satisfaction

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