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Global College Of Computer Application Customer Service Executive Interview Questions and Answers

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. What are the components of customer satisfaction?

View 4 more answers

Q2. Why is there a need of customer support?

Ans.

Customer support is essential for resolving customer issues and ensuring customer satisfaction.

Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries

Answered by AI

Add your answer

Q3. What were you doing in the past?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 20 Jul 2020

I applied via Walk-in

Interview Questionnaire

1 Question

Q1. The interview for vcs job in direct or online interview and what benefit for you to did this work for amazon?

View 7 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview nowadays is a big stress of everyone especially for freshers and student they getting so nervous in a interview because the questions are so difficult to answer and so technical the interview about 1-2 hours. There so many skills and the question related to the computer science and some projects topics etc in some companies there give a written which as grammar, coding, general knowledge etc.. And next it will be a he round they ask so difficult question u can't able to answer it and atlast for they will see your entire performance and hire you in a best position

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 9 Jan 2021

I applied via Walk-in and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire

7 Questions

Q1. I gave interview for techm bpo vizag.

View 23 more answers

Q2. 1.tell me about your self.

View 17 more answers

Q3. What is your previous experience

View 12 more answers

Q4. Most difficult customer issue situation you have faced

View 11 more answers

Q5. Versant and typing test

View 9 more answers

Q6. Manager round

View 4 more answers

Q7. Telephonic conversation

View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to excel in your job profile and looking for professional growth please don’t go to techm vizag site because 9 out of 10 times you will hate it the reason is that higher management like team lead, assistant manager, managers will make you leave the company as soon as possible. Those people feel that Techm vizag their own company. Even the gate security and cab drivers feel the same. I felt like a slave after working for 8 months where i got paid 12-13000 per month but those mind less shift timings makes you annoying anyway so don’t give interview here Please.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 25 Aug 2021

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction, few lines about memories in my life.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - interviews was very easy and recruiters are very supportive and but due to covid i received offer letter too late.

Customer Service Executive Interview Questions & Answers

Amazon

Anonymous

posted on 20 May 2022

I applied via Company Website and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Aptitude Test

Have basic knowledge

Round 2 - Aptitude Test

Anyone with basic knowledge can pass

Round 3 - HR

(1 Question)

Q1. Tell about yourself,are you okay with working here, will you be able to change location

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - second one was language test anyone with basic language skills can pass

Customer Service Executive Interview Questions & Answers

Amazon

posted on 8 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - Aptitude Test

Easy

Round 3 - One-on-one

(1 Question)

Q1. Bit tougher.they will kill patience

Add your answer

Round 4 - HR

(1 Question)

Q1. Salary discussion , they

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be patient enough for giving an interview cuz it takes 8-12 hours

Customer Service Executive Interview Questions & Answers

Tech Mahindra

posted on 14 Jul 2022

I applied via Referral and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Qualifications and experience

Add your answer

Round 2 - HR

(1 Question)

Q1. Situation questions, language proficiency

Add your answer

Round 3 - HR

(1 Question)

Q1. Commitment to work for the company for a long term

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be natural and upsell about your good quality

Customer Service Executive Interview Questions & Answers

Wipro

Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Why do you want us to hire you?

Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.

Answered Anonymously

Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:

Google search

Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.

All the best!

Customer Service Executive Interview Questions & Answers

Infosys

Anonymous

posted on 31 Jan 2021

I applied via Campus Placement and was interviewed in Jul 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. They ask me for tell me about yourself and he ask me questions on my hobbies!

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello everyone myself suraj bhusare and i have completed my graduation in BCA sci from deogiri college Aurangabad. And i want to say you what you are mentioned in the resume you have to know about this topic if you dont know about that topic, remove this information on your resume.
Thank you