GITS Academy Interview Questions and Answers

Strong points - Leadership skills, problem-solving abilities, excellent communication skills. Weak points - Impatience, tendency to micromanage.

• Strong points: Leadership skills - led a team of 50 employees to successfully complete a project ahead of schedule, Problem-solving abilities - consistently find innovative solutions to complex issues, Excellent communication skills - able to effectively convey information to d...read more

Listen actively, empathize, remain calm, offer solutions, follow up.

• Listen actively to understand the customer's concerns.

• Empathize with the customer's situation to show understanding.

• Remain calm and composed, even in challenging situations.

• Offer solutions or alternatives to address the customer's needs.

• Follow up with the customer to ensure their satisfaction and resolve any outstanding issues.

Effective time management involves setting goals, prioritizing tasks, creating a schedule, and monitoring progress.

• Set clear goals and objectives to guide your time management efforts.

• Prioritize tasks based on importance and deadlines.

• Create a schedule or timetable to allocate time for each task or activity.

• Use tools like calendars, planners, or project management software to organize and track your time.

• Regularly revi...read more

I am a dedicated and empathetic customer care executive with a proven track record of providing exceptional service and resolving customer issues efficiently.

• I have excellent communication skills and can effectively handle customer inquiries and complaints.

• I am highly organized and detail-oriented, ensuring that all customer interactions are documented and followed up on.

• I am a team player and can collaborate with coll...read more