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I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
To convert calls into sales, we need to understand the customer's needs, build rapport, offer solutions, and follow up.
Listen actively to the customer's needs and pain points
Build rapport and establish trust with the customer
Offer solutions that meet the customer's needs and address their pain points
Handle objections and provide reassurance
Close the sale and follow up with the customer
Use effective communication skills
I applied via Walk-in and was interviewed in Feb 2021. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.
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Executive
69
salaries
| ₹1.3 L/yr - ₹2.7 L/yr |
Team Lead
36
salaries
| ₹2.3 L/yr - ₹5.2 L/yr |
Senior Executive
28
salaries
| ₹1.8 L/yr - ₹3.8 L/yr |
Customer Support Executive
26
salaries
| ₹1.5 L/yr - ₹3 L/yr |
Customer Care Executive
19
salaries
| ₹1.2 L/yr - ₹2.5 L/yr |
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