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The interview questions include introduction, yesterday routine, BPO, and customer services.
Introduced myself and shared my background
Described my routine from the previous day
Explained BPO as Business Process Outsourcing
Defined customer services as the support provided to customers before, during, and after a purchase
Gave examples of customer service such as answering queries, resolving complaints, and providing techn
I have a proven track record of exceeding sales targets and building strong relationships with clients.
I have consistently achieved or surpassed sales targets in my previous roles.
I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.
I am highly motivated and driven to succeed in sales.
I have excellent communication and negotiation skills.
I am adaptable and...
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
To convert calls into sales, we need to understand the customer's needs, build rapport, offer solutions, and follow up.
Listen actively to the customer's needs and pain points
Build rapport and establish trust with the customer
Offer solutions that meet the customer's needs and address their pain points
Handle objections and provide reassurance
Close the sale and follow up with the customer
Use effective communication skills
Top trending discussions
I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.
I applied via Referral and was interviewed before Aug 2021. There were 2 interview rounds.
About Your Experience and Personal Skills , Behaviour, Communication skills, Hygiene
I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.
I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.
I appeared for an interview before Feb 2024.
Credit cards allow users to borrow money from the card issuer, while debit cards deduct funds directly from the user's bank account.
Credit cards allow users to borrow money up to a certain limit set by the card issuer
Debit cards deduct funds directly from the user's bank account
Credit cards often come with rewards and benefits, while debit cards do not
Credit cards may charge interest on unpaid balances, while debit car
I listen to the feedback, analyze it for validity, and take necessary actions to improve.
Listen actively to understand the feedback
Evaluate the feedback for validity and relevance
Take necessary actions to address the feedback, such as making improvements or changes
Seek clarification if needed to fully understand the feedback
Express gratitude for the feedback and show willingness to learn and grow
I will join the company after carefully considering the offer, discussing with my family, and ensuring a smooth transition from my current role.
Consider the offer in terms of salary, benefits, job responsibilities, and growth opportunities
Discuss with family to ensure their support and understanding of the decision
Plan a smooth transition from current role to new role, including notice period and handover of responsibi
I appeared for an interview before Mar 2024.
I would choose voice process for its efficiency and personalized customer interaction.
Ability to provide personalized customer interaction
Efficient communication with customers
Quick problem resolution through verbal communication
I remain calm, assess the situation, prioritize tasks, communicate effectively, and make decisions based on the best interest of the customer.
Remain calm and composed under pressure
Assess the situation to understand the severity and impact
Prioritize tasks based on urgency and importance
Communicate effectively with all stakeholders involved
Make decisions that are in the best interest of the customer
Seek help or escalate...
I appeared for an interview in Jan 2025.
Investigations are necessary to gather information, analyze data, and make informed decisions.
Investigations help uncover important details and facts
They provide insights into customer needs and preferences
They help identify potential challenges and opportunities
Investigations aid in making informed decisions and developing effective sales strategies
Investigations are necessary to gather information, analyze data, and make informed decisions.
Investigations help uncover important details and facts
They provide insights into customer needs and preferences
They help identify potential challenges and opportunities
Investigations aid in making strategic decisions and setting realistic goals
I appeared for an interview in Feb 2025.
I am choosing this job because of my passion for sales and customer service.
I have a strong background in sales and enjoy helping customers find the right products for their needs.
I thrive in fast-paced environments and love the challenge of meeting sales targets.
I am excited about the opportunity to grow and develop my skills in a sales role.
I am passionate about building relationships with customers and providing exc
Sales is the process of persuading potential customers to purchase a product or service.
Sales involves building relationships with customers
Sales requires effective communication and negotiation skills
Sales involves identifying customer needs and offering solutions
Sales often involves meeting sales targets and goals
I demonstrate the product's features and benefits, tailor my pitch to the customer's needs, and provide a hands-on experience.
Start by greeting the customer warmly and asking about their needs
Highlight key features and benefits of the product that align with the customer's needs
Encourage the customer to interact with the product through demos or samples
Address any questions or concerns the customer may have
Close the sa...
I convenience the customer by actively listening to their needs, offering personalized solutions, and providing exceptional service.
Listen attentively to the customer's needs and preferences
Offer personalized recommendations based on their requirements
Provide exceptional customer service to ensure their satisfaction
Go above and beyond to exceed their expectations
Follow up with the customer to ensure they are happy with
based on 2 interviews
Interview experience
based on 5 reviews
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