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The interview questions include introduction, yesterday routine, BPO, and customer services.
Introduced myself and shared my background
Described my routine from the previous day
Explained BPO as Business Process Outsourcing
Defined customer services as the support provided to customers before, during, and after a purchase
Gave examples of customer service such as answering queries, resolving complaints, and providing techn
I have a proven track record of exceeding sales targets and building strong relationships with clients.
I have consistently achieved or surpassed sales targets in my previous roles.
I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.
I am highly motivated and driven to succeed in sales.
I have excellent communication and negotiation skills.
I am adaptable and...
I applied via Referral and was interviewed in Oct 2021. There was 1 interview round.
To convert calls into sales, we need to understand the customer's needs, build rapport, offer solutions, and follow up.
Listen actively to the customer's needs and pain points
Build rapport and establish trust with the customer
Offer solutions that meet the customer's needs and address their pain points
Handle objections and provide reassurance
Close the sale and follow up with the customer
Use effective communication skills
Top trending discussions
I have over 5 years of experience in sales, with a proven track record of exceeding targets and building strong client relationships.
Managed a portfolio of key accounts, consistently meeting and exceeding sales targets
Developed and implemented strategic sales plans to drive revenue growth
Built and maintained strong relationships with clients, resulting in high customer satisfaction and repeat business
Passion for building relationships and driving results in a fast-paced environment.
Enjoy interacting with people and helping them solve problems
Thrives on setting and achieving goals
Excited about the opportunity to work in a dynamic and competitive industry
I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.
Write about self intro and few grammar questions
I applied via Walk-in and was interviewed in Apr 2022. There were 3 interview rounds.
I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.
I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.
My self, my job location and which company I am working right now and my salary package
I applied via Walk-in and was interviewed before Aug 2023. There was 1 interview round.
Handle frustrated customers by listening actively, empathizing with their concerns, offering solutions, and following up.
Listen actively to understand the customer's concerns
Empathize with the customer's frustrations and show understanding
Offer solutions or alternatives to address the customer's issues
Follow up with the customer to ensure their satisfaction
Stay calm and professional throughout the interaction
I applied via Recruitment Consulltant and was interviewed in May 2022. There were 2 interview rounds.
Interview experience
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