Gigabyte Technology (India) Pvt. Ltd. Technical Support Engineer Interview Questions and Answers

Operating system, ip, domain

Q1. Last experience about it support engineer
Ans. 
In my last role as an IT Support Engineer, I provided technical assistance and resolved issues for end-users.
• Provided troubleshooting and problem-solving support for hardware and software issues

• Assisted users with setting up and configuring new devices and software applications

• Resolved network connectivity issues and performed network troubleshooting

• Managed and maintained IT inventory and equipment

• Collaborated with cro...read more
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Q1. Computer related questions
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Q2. 32 bit vs 64 bit Computer Architecture
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32 bit architecture can address up to 4GB of RAM, while 64 bit can address much more.
• 32 bit architecture has a maximum addressable memory of 4GB

• 64 bit architecture can address much more memory, up to 16 exabytes

• 64 bit architecture can perform more calculations per clock cycle

• 64 bit architecture is required for running certain software, such as Adobe Creative Suite

• 32 bit architecture is still commonly used in older syst
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Q1. IP fiber connection
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In 1st round, they checked typing speed, customer handling skills, psychology test

Q1. Just basic questions related to Hardware components
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Q2. What are the hardware components
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Hardware components are physical parts of a computer system that can be seen and touched.
• Central Processing Unit (CPU)

• Random Access Memory (RAM)

• Hard Disk Drive (HDD)

• Solid State Drive (SSD)

• Motherboard

• Power Supply Unit (PSU)

• Graphics Processing Unit (GPU)

• Sound Card

• Network Interface Card (NIC)

• Optical Drive
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Q1. What are your salary expectations?
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Q2. Share details of your previous job.
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Q3. Tell me about yourself.
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Q1. What is WDR ?
Ans. 
WDR stands for Wide Dynamic Range. It is a feature in cameras that allows them to capture clear images in both bright and dark areas.
• WDR helps to balance the exposure in different parts of the image

• It is useful in scenarios where there are both bright and dark areas in the same frame

• WDR technology combines multiple images taken at different exposures to create a single well-exposed image
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Q2. What is BLC and HLC
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BLC stands for Basic Life Cycle and HLC stands for High Level Cycle.
• BLC refers to the basic stages of a product or system's life cycle, including development, testing, and deployment.

• HLC refers to the higher-level phases of a product or system's life cycle, such as maintenance, updates, and retirement.

• Understanding both BLC and HLC is important for ensuring the successful management of a product or system.
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Q1. What is the Bitrate
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Bitrate is the number of bits processed or transmitted per unit of time.
• Bitrate is commonly used in digital multimedia and telecommunications to measure data transfer rates.

• It is typically measured in bits per second (bps) or kilobits per second (kbps).

• Higher bitrate generally means better quality but also requires more bandwidth.

• For example, a video with a bitrate of 10 Mbps will have higher quality than the same vide
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Q2. What is resolution of 2 MP
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2 MP resolution refers to a camera or display with 2 million pixels.
• 2 MP stands for 2 megapixels

• It means the camera or display has a resolution of 1600 x 1200 pixels

• Higher resolution results in clearer and more detailed images
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