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Acer India Information Technology Support Engineer Interview Questions and Answers

Updated 25 Aug 2022

Acer India Information Technology Support Engineer Interview Experiences

1 interview found

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Operating system, ip, domain

Round 3 - Technical 

(1 Question)

  • Q1. Last experience about it support engineer
  • Ans. 

    In my last role as an IT Support Engineer, I provided technical assistance and resolved issues for end-users.

    • Provided troubleshooting and problem-solving support for hardware and software issues

    • Assisted users with setting up and configuring new devices and software applications

    • Resolved network connectivity issues and performed network troubleshooting

    • Managed and maintained IT inventory and equipment

    • Collaborated with cro...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - No one can be perfect but anyone can best with experience

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(9 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Why are you looking for a change?
  • Q6. Where do you see yourself in 5 years?
  • Q7. What are your strengths and weaknesses?
  • Q8. Tell me about yourself.
  • Q9. I don't have any idea about it
Round 3 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi sir,
Plz join me to this position for the develope my skills about IT supports and I always work sincerely for the campany
Thanks. And regards

Your faithfully
Nikhil patil .

Interview Questionnaire 

4 Questions

  • Q1. What is Outlook.
  • Ans. 

    Outlook is a personal information manager from Microsoft that includes email, calendar, task manager, and contact manager.

    • Outlook is used for managing emails, contacts, and calendars.

    • It allows users to schedule appointments and meetings.

    • Outlook can be used to organize tasks and to-do lists.

    • It also includes features like email filtering and automatic replies.

    • Outlook can be accessed through desktop, web, and mobile appli

  • Answered by AI
  • Q2. What is ost pst in Outlook.
  • Ans. 

    OST and PST are file formats used by Microsoft Outlook to store email data.

    • OST stands for Offline Storage Table and is used for offline access to email data.

    • PST stands for Personal Storage Table and is used for archiving email data.

    • OST files are created when Outlook is used in cached Exchange mode.

    • PST files can be imported or exported to transfer email data between Outlook accounts.

    • Both OST and PST files can become cor...

  • Answered by AI
  • Q3. What is IP address
  • Ans. 

    An IP address is a unique numerical identifier assigned to devices connected to a network.

    • IP stands for Internet Protocol

    • It consists of a series of numbers separated by dots

    • There are two types of IP addresses - IPv4 and IPv6

    • IPv4 addresses are 32-bit numbers and IPv6 addresses are 128-bit numbers

    • Examples of IP addresses are 192.168.0.1 and 2001:0db8:85a3:0000:0000:8a2e:0370:7334

  • Answered by AI
  • Q4. What will do when Net will be slow
  • Ans. 

    I will troubleshoot the network and identify the cause of the slow speed.

    • Check network cables and connections

    • Restart the router or modem

    • Check for any software updates

    • Run a network diagnostic tool

    • Contact the internet service provider

  • Answered by AI

Skills evaluated in this interview

I applied via Referral and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Technical Knowledge questions, BIOS,RAM types, BSOD error, Types of cable,Formatting of computer, Motherboard types and company?
  • Q2. All basic questions ,Types of Cables,7 layes of OSI reference model and explain each layer,Types of network, Subnetting.

Interview Preparation Tips

Interview preparation tips for other job seekers - We need atleast basic knowledge related to computer troubleshooting and software installation etc.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What's DNS server
  • Ans. 

    A DNS server is a computer server that contains a database of public IP addresses and their associated hostnames.

    • Translates domain names to IP addresses

    • Resolves queries from clients

    • Helps in navigating the internet by mapping domain names to IP addresses

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. Tell us about qualys agent
  • Ans. 

    The Qualys agent is a lightweight software installed on endpoints to collect security data and perform security assessments.

    • Qualys agent is a lightweight software installed on endpoints to collect security data.

    • It helps in performing security assessments by scanning for vulnerabilities and compliance issues.

    • The agent continuously monitors the endpoint for any security threats and sends the data to the Qualys Cloud Plat...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Tell me about yourself
  • Ans. 

    I am a dedicated Information Security Analyst with a strong background in cybersecurity and a passion for protecting data.

    • Experienced in conducting security assessments and implementing security measures

    • Skilled in analyzing security breaches and responding effectively

    • Proficient in using security tools and technologies such as firewalls and encryption

    • Strong understanding of compliance regulations and best practices in i

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be clear in basics and what job you're doing

Skills evaluated in this interview

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Risk user analysis,table used for it
  • Q2. Mitre attack framework,different techniques
  • Ans. 

    The MITRE ATT&CK framework is a knowledge base of adversary tactics and techniques based on real-world observations.

    • MITRE ATT&CK provides a comprehensive list of techniques used by attackers to compromise systems.

    • Techniques are categorized into tactics such as Initial Access, Execution, Persistence, etc.

    • Examples of techniques include Spearphishing Attachment, Command and Scripting Interpreter, and Registry Run Keys / S

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - learn process based questions,ask interviewer o ask question clearly
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Nov 2021. There were 5 interview rounds.

Round 1 - Aptitude Test 

Mental maths,problem solving

Round 2 - Technical 

(2 Questions)

  • Q1. How will you face company problem
  • Q2. By keeping adjustment and understanding with one another
Round 3 - HR 

(1 Question)

  • Q1. Why you choose my company
Round 4 - One-on-one 

(1 Question)

  • Q1. Why you like this company
Round 5 - Technical 

(1 Question)

  • Q1. How will you taggle your sudden struggle if you face
  • Ans. I will take decision priority wise
  • Answered Anonymously
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Roles n responsibilities
  • Q2. Cyber kill chain and mitre attack
Round 2 - HR 

(1 Question)

  • Q1. Basic HR questions
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Nov 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

In working related questions

Round 3 - Group Discussion 

My personal information and studing information

Interview Preparation Tips

Interview preparation tips for other job seekers - No

I applied via AmbitionBox and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Self introduction SDLC Manual About native
  • Q2. Self introduction SDLC Bug life cycle
  • Q3. Self introduction Studies

Interview Preparation Tips

Topics to prepare for Genpact IT Engineer interview:
  • Marketing
Interview preparation tips for other job seekers - Self introduction
About native
SDLC Manual Testing

Acer India Interview FAQs

How many rounds are there in Acer India Information Technology Support Engineer interview?
Acer India interview process usually has 3 rounds. The most common rounds in the Acer India interview process are Resume Shortlist, Aptitude Test and Technical.

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