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Handling top situations requires effective communication, problem-solving skills, and the ability to remain calm under pressure.
Maintain open and clear communication with all stakeholders involved.
Identify the root cause of the situation and develop a plan of action.
Stay calm and composed to make rational decisions.
Delegate tasks to the appropriate team members.
Monitor progress and make necessary adjustments.
Provide su...
Handling aggressive clients requires active listening, empathy, and assertiveness.
Stay calm and composed
Listen actively to understand their concerns
Show empathy and acknowledge their emotions
Remain assertive and set boundaries
Offer solutions and alternatives
Seek assistance from a supervisor if necessary
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I applied via Referral and was interviewed in Apr 2022. There were 4 interview rounds.
I applied via Company Website and was interviewed in Oct 2020. There were 4 interview rounds.
TCS
Accenture
Wipro
Cognizant