100+ MNC PHARMA COMPANY Interview Questions and Answers

Bad debt is an amount owed by a debtor that is unlikely to be paid and is written off as a loss by the creditor.

• Bad debt is a financial loss for the creditor

• It is an amount owed by a debtor that is unlikely to be paid

• It is written off as a loss by the creditor

• Bad debt can occur due to bankruptcy, insolvency, or default by the debtor

• Bad debt can be prevented by conducting credit checks and setting credit limits

BRS stands for Bank Reconciliation Statement. It is a process of matching the balances in a company's accounting records with the bank statement.

• Compare the company's cash book with the bank statement to identify any discrepancies

• Adjust for outstanding checks, deposits in transit, bank charges, and interest earned

• Ensure the ending balances match after adjustments are made

• BRS helps in detecting errors, fraud, and ensuring accuracy in financial records

Supply chain management involves the coordination and optimization of all activities involved in the production and distribution of goods and services.

• Involves planning, sourcing, manufacturing, and delivery of products

• Focuses on efficiency, cost-effectiveness, and customer satisfaction

• Includes activities such as inventory management, logistics, and procurement

• Examples: Walmart's efficient supply chain management allows for low prices and quick restocking of products

• Utilizes ...read more

Collection refers to the process of gathering outstanding debts from customers or clients.

• Collection involves contacting customers who have not paid their bills or debts.

• It may involve negotiating payment plans or settlements.

• Collection can be done in-house or outsourced to a third-party agency.

• Examples of collections include credit card debt, medical bills, and utility bills.

Yes, I am open to relocate for the right opportunity.

• I am willing to relocate for the right job opportunity

• I have no geographical restrictions for the right role

• I am excited about the possibility of experiencing a new location

Banking involves financial transactions, loans, deposits, and investments.

• Banks provide financial services to individuals and businesses

• They accept deposits and offer loans with interest rates

• Banks also offer investment options such as mutual funds and stocks

• They provide credit and debit cards for transactions

• Banks are regulated by government authorities to ensure stability and security

Bank statements are documents provided by a bank to an account holder, showing the transactions and balance of the account over a period of time.

• Bank statements show all transactions (deposits, withdrawals, transfers) made in an account.

• They also show the beginning and ending balance of the account for the specified period.

• Bank statements are usually issued monthly, but can be requested more frequently if needed.

• They are important for tracking finances, verifying transactions...read more

Handling customers requires good communication skills and empathy.

• Listen actively to their concerns and needs

• Be patient and understanding

• Offer solutions and alternatives

• Maintain a positive attitude and professional demeanor

• Follow up to ensure satisfaction

• Handle complaints with tact and diplomacy

Principles of accounting refer to the basic concepts and guidelines that govern the preparation and presentation of financial statements.

• The principles of accounting include the accrual principle, the consistency principle, the materiality principle, and the conservatism principle.

• Accrual principle states that revenue and expenses should be recognized when they are earned or incurred, not when cash is received or paid.

• Consistency principle requires that accounting methods and...read more

An object in C++ is an instance of a class that encapsulates data and behavior.

• Objects have attributes (data) and methods (behavior)

• Objects can be created from classes using the 'new' keyword

• Objects can interact with each other through method calls and data exchange

Accruals are adjustments made to financial statements to ensure that revenues and expenses are recognized in the period they are earned or incurred, regardless of when cash is exchanged.

• Accruals are used to match revenues and expenses to the period in which they are incurred, rather than when cash is exchanged.

• Accruals are typically recorded at the end of an accounting period to ensure that financial statements accurately reflect the company's financial position.

• Examples of a...read more

Google is a multinational technology company known for its search engine and various online services.

• Google was founded in 1998 by Larry Page and Sergey Brin.

• It is the most widely used search engine in the world.

• Google offers a wide range of products and services including Gmail, Google Maps, YouTube, and Google Drive.

• The company's headquarters is located in Mountain View, California.

• Google is known for its innovative projects such as self-driving cars and Google Glass.

Post onboarding refers to the period after the new employee has completed their initial training and orientation.

• During post onboarding, the employee is expected to start performing their job duties independently.

• The employee may receive additional training or support as needed.

• Regular check-ins with the employee can help ensure a smooth transition into their new role.

• Examples of post onboarding activities include setting performance goals, assigning tasks, and providing feed...read more

Accounting principles are the guidelines and rules that companies must follow when preparing financial statements.

• Accounting principles include the matching principle, revenue recognition principle, and historical cost principle.

• These principles ensure that financial statements are accurate, reliable, and consistent.

• Examples of accounting principles in action include recording expenses in the period they are incurred and not when they are paid, and recognizing revenue when it...read more

The experience was challenging but rewarding, providing valuable skills and knowledge.

• Challenging tasks helped me develop problem-solving skills

• Working with a diverse team improved my communication skills

• Learning new processes and systems expanded my knowledge

• Received positive feedback from supervisors for my performance

Some other BPOs in the industry are Genpact, Wipro, Infosys, TCS, and Accenture.

• Genpact is a global professional services firm that provides digital transformation, analytics, and process engineering services.

• Wipro is an Indian multinational corporation that provides information technology, consulting, and business process services.

• Infosys is a global leader in next-generation digital services and consulting.

• TCS is an Indian multinational information technology services and c...read more

Property and Casualty (P&C) insurance covers property such as buildings and personal belongings, as well as liability for injuries and damage caused by the policyholder.

• Property insurance covers physical property like buildings, homes, and personal belongings.

• Casualty insurance covers liability for injuries to others or damage to their property caused by the policyholder.

• Examples include homeowners insurance, auto insurance, renters insurance, and commercial property insuranc...read more

Balance sheet is a financial statement that shows a company's assets, liabilities, and shareholders' equity at a specific point in time.

• It provides a snapshot of a company's financial position.

• Assets are listed on one side, liabilities and shareholders' equity on the other.

• The balance sheet equation is: Assets = Liabilities + Shareholders' Equity.

• Example: If a company has $100 in assets, $60 in liabilities, and $40 in shareholders' equity, the balance sheet would show $100 = ...read more

A credit note is a document issued by a seller to a buyer, indicating that a certain amount has been credited back to the buyer's account.

• It is issued when goods are returned by the buyer or when the seller overcharges the buyer.

• It serves as a proof of the transaction and helps in maintaining accurate records.

• It includes details such as the date of issue, the name of the buyer and seller, the reason for issuing the credit note, and the amount credited.

• It is also used to adjus...read more

My strength is my ability to work in a team and my weakness is my tendency to overthink.

• Strength: Team player, good communication skills, adaptable

• Weakness: Overthinking, tendency to procrastinate, difficulty saying no

• Example: In my previous job, I was part of a team that successfully completed a project within a tight deadline. However, I tend to overthink my tasks and sometimes take longer than necessary to complete them.

A broker is a middleman who connects buyers and sellers in exchange for a commission, while an agent represents one party in a transaction.

• Brokers work independently and can represent multiple parties, while agents typically work for a specific party.

• Brokers have more flexibility in negotiating deals, while agents have a fiduciary duty to act in the best interest of their client.

• Brokers often work in real estate and financial markets, while agents are commonly found in insura...read more

Accrual entry is a journal entry made to record revenue or expenses that have been earned or incurred, but not yet received or paid.

• Accrual entry is used to match revenues and expenses to the period in which they are earned or incurred, regardless of when the cash is actually received or paid.

• It helps in providing a more accurate representation of a company's financial position and performance.

• For example, if a company provides services in December but does not receive paymen...read more

Premium is the amount paid for an insurance policy, while EMI refers to the equated monthly installment for a loan.

• Premium is the cost of an insurance policy, paid by the policyholder to the insurance company.

• It is usually paid annually, semi-annually, quarterly, or monthly.

• The premium amount depends on factors like the type of insurance, coverage amount, age, health, etc.

• For example, a car insurance premium may be $500 per year.

• EMI stands for Equated Monthly Installment and ...read more

Order to cash process is the entire set of business processes involved in receiving and fulfilling customer orders.

• Order processing

• Credit check

• Invoicing

• Payment processing

• Order fulfillment

• Customer service

• Example: Customer places an order online, order is processed, credit check is done, invoice is generated, payment is received, and order is shipped to customer.

Shortcut keys for cut, copy, and paste are commonly used in computer applications.

• Cut: Ctrl + X

• Copy: Ctrl + C

• Paste: Ctrl + V

The golden rule is a moral principle that states one should treat others as one would like others to treat oneself.

• Treat others the way you want to be treated

• Encourages empathy and kindness towards others

• Found in various religions and philosophies

• Promotes mutual respect and understanding

• Example: If you want people to be honest with you, you should also be honest with them

Accounts Payables is the amount a company owes to its vendors or suppliers for goods or services received.

• It is a liability account in the company's balance sheet.

• It includes invoices, bills, and other expenses that are yet to be paid.

• AP is managed by the accounting department and is an important part of cash flow management.

• Example: If a company purchases raw materials from a supplier on credit, the amount owed to the supplier is recorded as accounts payable.

• Example: If a co...read more

Insurance is a contract between an individual and an insurance company where the individual pays premiums in exchange for financial protection against potential losses.

• Types of insurance include life insurance, health insurance, auto insurance, home insurance, and travel insurance.

• Life insurance provides a payout to beneficiaries upon the insured's death.

• Health insurance covers medical expenses and treatments.

• Auto insurance provides coverage for damages and injuries resulting...read more

A credit memo is a document issued by a seller to a buyer, reducing the amount owed by the buyer for goods or services.

• A credit memo is used to correct errors in billing, such as overcharging or incorrect quantities.

• It can also be issued for returns or refunds to customers.

• Credit memos are typically used in accounting to keep track of adjustments to accounts receivable.

• Example: A customer returns a defective product and receives a credit memo for the amount paid.

P&C insurance refers to property and casualty insurance, which covers damage to property and liability for injuries or damage caused by the policyholder.

• P&C insurance includes coverage for homes, cars, businesses, and other property.

• It also covers liability for injuries or damage caused by the policyholder, such as in car accidents or slip and fall incidents.

• Examples of P&C insurance companies include State Farm, Allstate, and Progressive.

The golden rules are basic principles or guidelines that should be followed in a particular field or situation.

• Always treat others the way you want to be treated

• Honesty is the best policy

• Do unto others as you would have them do unto you

• Respect others' opinions and beliefs

• Take responsibility for your actions

Insurance is a financial product that provides protection against specific risks in exchange for payment of a premium.

• Insurance is a contract between the insurer (insurance company) and the insured (policyholder).

• The insured pays a premium to the insurer in exchange for coverage against specified risks.

• In case of a covered loss, the insurer compensates the insured according to the terms of the policy.

• Types of insurance include life insurance, health insurance, auto insurance,...read more

Bank statements typically include account holder information, transaction details, balances, and dates.

• Bank name and logo at the top

• Account holder's name and address

• Transaction details including date, description, and amount

• Opening and closing balances

• Statement period

• Account number and branch information

• Sometimes include interest earned or fees charged

• May have check images or ATM withdrawals listed

An average person is someone who is neither exceptional nor below average in terms of abilities, achievements, or characteristics.

• Has a job or is seeking employment

• Has a family or social circle

• Enjoys hobbies or leisure activities

• Has strengths and weaknesses

• Experiences a range of emotions

• Has basic needs such as food, shelter, and clothing

Accounts Payable process involves recording and paying vendor invoices.

• Receive and verify invoices

• Record invoices in accounting system

• Obtain approval for payment

• Schedule payment and issue checks or electronic transfers

• Reconcile vendor statements

• Maintain accurate records and files

Content moderation is the process of monitoring and filtering user-generated content on online platforms to ensure it meets community guidelines.

• Monitoring user-generated content for inappropriate language, hate speech, violence, or other violations

• Removing or hiding content that does not comply with platform guidelines

• Providing warnings or bans to users who repeatedly violate guidelines

• Ensuring a safe and respectful online environment for all users

• Examples: Facebook moderati...read more

The types of loans include personal loans, home loans, auto loans, student loans, and business loans.

• Personal loans are unsecured loans that individuals can use for various purposes.

• Home loans are used to purchase a home or real estate property.

• Auto loans are used to finance the purchase of a vehicle.

• Student loans are used to fund education expenses.

• Business loans are used by businesses to finance operations or expansion.

Bonds and T-bills are types of fixed-income securities issued by governments and corporations to raise capital.

• Bonds are long-term debt securities issued by governments or corporations, typically with a maturity of more than one year.

• T-bills, or Treasury bills, are short-term debt securities issued by the government with maturities of one year or less.

• Bonds pay periodic interest payments to investors, while T-bills are sold at a discount and mature at face value.

• Both bonds an...read more

My favorite food is pizza.

• I love the combination of cheese, sauce, and toppings on a crispy crust.

• I enjoy trying different types of pizza, from classic pepperoni to gourmet options with unique ingredients.

• Pizza is a versatile food that can be enjoyed for any meal or occasion.

• I also enjoy making homemade pizza with friends and family.

P2P cycle refers to the Procure-to-Pay cycle, which is the process of purchasing goods or services and making payments for them.

• P2P cycle involves several steps such as requisitioning, sourcing, purchasing, receiving, and payment.

• It starts with the identification of a need for goods or services and ends with the payment to the supplier.

• The cycle includes activities like creating purchase orders, receiving and inspecting goods, matching invoices with purchase orders and receip...read more

Banking is a financial institution that provides services such as accepting deposits, lending money, and facilitating financial transactions.

• Banks accept deposits from customers and provide interest on those deposits

• Banks lend money to individuals and businesses for various purposes

• Banks facilitate financial transactions such as wire transfers, bill payments, and issuing credit/debit cards

• Banks offer services like savings accounts, checking accounts, loans, and investment opt...read more

An accrual is an accounting method where expenses and revenues are recorded when they are incurred, not when they are paid.

• Accruals are used to match expenses and revenues to the period in which they were incurred or earned.

• This method is used to provide a more accurate picture of a company's financial health.

• For example, if a company provides services in December but doesn't receive payment until January, the revenue would still be recorded in December as an accrual.

• Similarl...read more

I prefer Noida as my location choice.

• I have family in Noida, so it would be convenient for me to work there.

• Noida has a good reputation for job opportunities in my field.

• I am familiar with the area and feel comfortable living there.

The question asks for a response in English and Hindi.

• Answer the question in both English and Hindi.

• Provide a descriptive answer if possible.

• Use examples to support your answer if applicable.

My fluency is excellent, I am able to communicate effectively and confidently in both written and spoken English.

• I have strong verbal communication skills

• I am able to articulate my thoughts clearly and concisely

• I am comfortable speaking in front of others

• I have experience in customer service roles where communication is key

Co-pay is a fixed amount that a patient pays out-of-pocket for a specific healthcare service or medication.

• Co-pay is a form of cost-sharing between the patient and the insurance company.

• It is a predetermined amount that the patient must pay at the time of receiving the service.

• Co-pays can vary depending on the type of service or medication.

• For example, a doctor's visit may have a $20 co-pay, while a prescription medication may have a $10 co-pay.

• Co-pays are often specified in ...read more

3-way match is a process used in accounting to ensure that the purchase order, invoice, and receiving report all match before payment is made.

• Involves comparing the purchase order, invoice, and receiving report

• Helps prevent errors and fraud in the payment process

• Ensures that the company is only paying for goods or services that were actually received

Golden rules of accounting are basic principles to be followed while recording financial transactions.

• The first golden rule is to debit the receiver and credit the giver.

• The second golden rule is to debit what comes in and credit what goes out.

• The third golden rule is to debit all expenses and losses and credit all incomes and gains.

• These rules help in maintaining accuracy and consistency in financial records.

• For example, when a company receives cash from a customer, the cash...read more

The ambition box is a tool used to help individuals identify and achieve their goals and aspirations.

• The ambition box typically includes sections for short-term and long-term goals

• It may also include space for listing steps to achieve each goal

• Some ambition boxes include inspirational quotes or images to keep the individual motivated

Shrinkage refers to the difference between the scheduled hours and the actual hours worked by an employee.

• It is a common metric used in workforce management.

• It can be caused by factors such as absenteeism, tardiness, and breaks.

• Shrinkage can impact productivity and profitability.

• For example, if an employee is scheduled to work 8 hours but only works 7 hours due to breaks and other factors, the shrinkage would be 1 hour.

Principles of accounts refer to the fundamental concepts and guidelines that govern the recording and reporting of financial transactions.

• Principles of accounts include the concepts of double-entry accounting, accrual accounting, and the matching principle.

• These principles ensure that financial statements accurately reflect the financial position and performance of a business.

• For example, the matching principle requires that expenses be recorded in the same period as the reve...read more

I would talk about the importance of time management in achieving personal and professional goals.

• Discuss the definition of time management and its significance in daily life.

• Share tips and strategies for effective time management, such as prioritizing tasks and setting goals.

• Provide examples of how good time management can lead to increased productivity and reduced stress.

• Highlight the benefits of time management in achieving work-life balance and personal growth.

Reinsurance is a practice where an insurance company transfers some of its risk to another insurance company.

• Reinsurance helps insurance companies manage their risk exposure.

• It allows insurance companies to protect themselves against large losses.

• Reinsurance can be proportional (sharing risk) or non-proportional (taking on excess risk).

• Examples of reinsurance companies include Swiss Re, Munich Re, and Berkshire Hathaway Reinsurance Group.

The question is asking for a brief description of something.

• Provide a concise summary of the topic

• Avoid going into too much detail

• Use clear and simple language

• Provide relevant examples if possible

The golden rule for real a/c is debit what comes in, credit what goes out.

• Debit the receiver, credit the giver

• Debit all expenses and losses, credit all incomes and gains

• Debit what comes in, credit what goes out

• Example: If cash is received, debit cash and credit the account from which cash is received

Accruals are expenses incurred but not yet paid or revenue earned but not yet received.

• Accrued expenses: expenses incurred but not yet paid, such as salaries, interest, and taxes

• Accrued revenue: revenue earned but not yet received, such as interest income and accounts receivable

• Deferred expenses: expenses paid in advance but not yet incurred, such as prepaid rent and insurance

• Deferred revenue: revenue received in advance but not yet earned, such as unearned rent and subscript...read more

My current CTC is INR 5 lakhs per annum.

• My current salary is INR 5 lakhs per annum.

• I am currently earning INR 5 lakhs per year.

• My current compensation package is INR 5 lakhs per annum.

The 3 golden rules in accounts are: 1) Debit the receiver, credit the giver 2) Debit what comes in, credit what goes out 3) Debit expenses and losses, credit income and gains.

• Debit the receiver, credit the giver

• Debit what comes in, credit what goes out

• Debit expenses and losses, credit income and gains

Different types of fraud include identity theft, credit card fraud, insurance fraud, and investment fraud.

• Identity theft: When someone steals another person's personal information to commit fraud.

• Credit card fraud: Unauthorized use of someone else's credit card information to make purchases.

• Insurance fraud: Falsely claiming benefits from an insurance policy.

• Investment fraud: Deceiving investors for financial gain through false information or promises.

I can type at least 22 words per minute.

• Practice regularly to improve typing speed

• Use online typing tests to track progress

• Focus on accuracy as well as speed

A claim in insurance is a request made by a policyholder to the insurance company for coverage or compensation for a covered loss or policy event.

• A claim is a formal request for payment or coverage submitted by the policyholder to the insurance company.

• It can be for various types of losses or events covered under the insurance policy, such as property damage, medical expenses, or liability claims.

• The insurance company evaluates the claim to determine if it meets the policy te...read more

A mortgage is a loan taken out to buy property or land, with the property or land serving as collateral for the loan.

• Mortgages are typically long-term loans, often lasting 15 to 30 years.

• The borrower makes monthly payments to the lender, which include both principal and interest.

• If the borrower fails to make payments, the lender can foreclose on the property.

• Interest rates on mortgages can be fixed or adjustable.

• Common types of mortgages include conventional, FHA, and VA loan...read more

The 3 types of gold rules are: Do unto others as you would have them do unto you, All that glitters is not gold, and Silence is golden.

• Do unto others as you would have them do unto you - treat others the way you want to be treated

• All that glitters is not gold - appearances can be deceiving

• Silence is golden - sometimes it's best to remain quiet

To swap two numbers, store one number in a temporary variable, assign the value of the second number to the first number, and then assign the value of the temporary variable to the second number.

• Create a temporary variable to store one of the numbers

• Assign the value of the second number to the first number

• Assign the value of the temporary variable to the second number

Types of insurance include life, health, auto, home, and travel insurance.

• Life insurance provides financial protection to beneficiaries upon the insured person's death.

• Health insurance covers medical expenses and provides access to healthcare services.

• Auto insurance protects against financial loss in case of accidents or theft involving a vehicle.

• Home insurance provides coverage for damages or losses to a house and its contents.

• Travel insurance offers protection against unexp...read more