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Genpact Claims Executive Interview Questions and Answers

Updated 12 Sep 2024

Genpact Claims Executive Interview Experiences

1 interview found

Claims Executive Interview Questions & Answers

user image Tushar Sharma

posted on 12 Sep 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is insurance claim ?
  • Ans. 

    An insurance claim is a formal request made by a policyholder to an insurance company for coverage or compensation for a covered loss or policy event.

    • A claim is typically submitted by the policyholder or their representative to the insurance company.

    • The insurance company then investigates the claim to determine the validity and extent of coverage.

    • If the claim is approved, the insurance company will provide compensation...

  • Answered by AI
  • Q2. Explain customer service need ?
  • Ans. 

    Customer service is essential for addressing customer needs, resolving issues, and building loyalty.

    • Customer service is important for addressing customer inquiries and concerns in a timely and efficient manner.

    • It helps in resolving issues and complaints to ensure customer satisfaction and retention.

    • Good customer service can lead to repeat business and positive word-of-mouth referrals.

    • It plays a key role in building cus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

MCQ on present affairs, about the company and the job role you are going to qork.

Round 3 - Case Study 

Any specific topic.

Round 4 - One-on-one 

(1 Question)

  • Q1. Where do you look after 5 years etc etc
Round 5 - One-on-one 

(2 Questions)

  • Q1. Whats your goal? Where do you see yourself in the next 5 years?
  • Q2. If given you a chance which part of th| world would you like to visit?
Round 6 - One-on-one 

(1 Question)

  • Q1. Cant say because they can ask you anything from out of he box. So be prepared & confident. Dont fumble.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm.
Be attentive.
Do not b dumb, atleast say I don't know the ans to this Q?

I applied via Naukri.com and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Pathetic rounds

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic ,, they took one month for the interview which included 4 rounds for the post of disability claim executive,, first they took the HR round , then Voice vercent test, then ops round after that one co-ordinator tells me your are through and second calls me give one more reasoning kind of test which was totally irrelevant ,if they wanted to check my decision making skills then do it at first ,,so that I don't have to go through one month long procedure ,,just wasted my time with them. You guys need to decide which round should come first and what next ,, one person says u are selected and other one says discussion with manager is going onn that took 7 days and then they say no.. I had the most pathetic experience with them ,slow as hell and all of them are super confused.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self?
  • Q2. What are your extra skills you have?
Round 2 - Behavioral 

(2 Questions)

  • Q1. Professional experiance?
  • Q2. What is your time management system in your previous organization?

Interview Preparation Tips

Interview preparation tips for other job seekers - All the Best
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Self introduction
Round 2 - HR 

(1 Question)

  • Q1. Claims related quation
Interview experience
4
Good
Difficulty level
Hard
Process Duration
-
Result
Not Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

It was good. it had some tricky questions

Round 3 - HR 

(1 Question)

  • Q1. Back ground verification and other details asked

Interview Preparation Tips

Interview preparation tips for other job seekers - need to prepare your work experience very carefully they, might catch you in your GAPs
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Self introduction and previous company work
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion only

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls carry your self confidence with your self.

Interview Questionnaire 

1 Question

  • Q1. Why did you decide to leave your current job?

Interview Preparation Tips

Interview preparation tips for other job seekers - Understanding the key information about the company you are interviewing with can help you go into your interview with confident.

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All related to us health care like what is Cobra, Hippa, coinsurance, deductible, place of service, revenue codes, cut codes

Interview Preparation Tips

Interview preparation tips for other job seekers - if you are going for interview to make sure you know about all health insurance terms. What is bill type, tell me about emergency cpt codes range. What is ICD9 and ICD10
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your salary expectation
Round 2 - Aptitude Test 

MCQ Based Questions which had 3 round. you have to pass all round one by one. If you fail to pass 1st you would not be able to attend 2nd one

Round 3 - Technical 

(2 Questions)

  • Q1. Tell me about your work experience
  • Q2. Your expansion from our company

Interview Preparation Tips

Topics to prepare for Wipro Claim Processing Executive interview:
  • Yourself
  • Your experience
  • You skills
  • Your contribution
  • Your goal
Interview preparation tips for other job seekers - Wipro have very smooth hiring process just you have to prepare well. The best part I found they also count your past experience even if that's not relevant to the current position and they are not obsessed with the things like why"d you left your last job or why you have a carrier gap.

Genpact Interview FAQs

How many rounds are there in Genpact Claims Executive interview?
Genpact interview process usually has 1 rounds. The most common rounds in the Genpact interview process are HR.
What are the top questions asked in Genpact Claims Executive interview?

Some of the top questions asked at the Genpact Claims Executive interview -

  1. what is insurance clai...read more
  2. Explain customer service nee...read more

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Genpact Claims Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Genpact Claims Executive Salary
based on 5 salaries
₹1.3 L/yr - ₹4 L/yr
20% less than the average Claims Executive Salary in India
View more details

Genpact Claims Executive Reviews and Ratings

based on 3 reviews

4.6/5

Rating in categories

4.7

Skill development

4.6

Work-life balance

2.9

Salary

4.6

Job security

4.6

Company culture

3.8

Promotions

3.8

Work satisfaction

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