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Genpact Claims Executive Interview Questions and Answers

Updated 12 Sep 2024

Genpact Claims Executive Interview Experiences

1 interview found

Claims Executive Interview Questions & Answers

user image Tushar Sharma

posted on 12 Sep 2024

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What is insurance claim ?
  • Ans. 

    An insurance claim is a formal request made by a policyholder to an insurance company for coverage or compensation for a covered loss or policy event.

    • A claim is typically submitted by the policyholder or their representative to the insurance company.

    • The insurance company then investigates the claim to determine the validity and extent of coverage.

    • If the claim is approved, the insurance company will provide compensation...

  • Answered by AI
  • Q2. Explain customer service need ?
  • Ans. 

    Customer service is essential for addressing customer needs, resolving issues, and building loyalty.

    • Customer service is important for addressing customer inquiries and concerns in a timely and efficient manner.

    • It helps in resolving issues and complaints to ensure customer satisfaction and retention.

    • Good customer service can lead to repeat business and positive word-of-mouth referrals.

    • It plays a key role in building cus...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Pathetic rounds

Interview Preparation Tips

Interview preparation tips for other job seekers - Pathetic ,, they took one month for the interview which included 4 rounds for the post of disability claim executive,, first they took the HR round , then Voice vercent test, then ops round after that one co-ordinator tells me your are through and second calls me give one more reasoning kind of test which was totally irrelevant ,if they wanted to check my decision making skills then do it at first ,,so that I don't have to go through one month long procedure ,,just wasted my time with them. You guys need to decide which round should come first and what next ,, one person says u are selected and other one says discussion with manager is going onn that took 7 days and then they say no.. I had the most pathetic experience with them ,slow as hell and all of them are super confused.
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

MCQ on present affairs, about the company and the job role you are going to qork.

Round 3 - Case Study 

Any specific topic.

Round 4 - One-on-one 

(1 Question)

  • Q1. Where do you look after 5 years etc etc
Round 5 - One-on-one 

(2 Questions)

  • Q1. Whats your goal? Where do you see yourself in the next 5 years?
  • Q2. If given you a chance which part of th| world would you like to visit?
Round 6 - One-on-one 

(1 Question)

  • Q1. Cant say because they can ask you anything from out of he box. So be prepared & confident. Dont fumble.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay calm.
Be attentive.
Do not b dumb, atleast say I don't know the ans to this Q?

I appeared for an interview before Jul 2020.

Interview Questionnaire 

1 Question

  • Q1. Is Infosys listed?
  • Ans. 

    Yes, Infosys is listed on the Indian stock exchanges as well as on the NYSE.

    • Infosys is listed on the Bombay Stock Exchange (BSE) and National Stock Exchange of India (NSE)

    • It is also listed on the New York Stock Exchange (NYSE)

    • Infosys has a market capitalization of over $80 billion as of 2021

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well in advance

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain me about yourself
  • Q2. Just be brief don't bore them

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and confident.

I applied via Naukri.com and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why left previous organisation

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident. And answer with eye contact

I applied via Campus Placement and was interviewed before May 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself
  • Q2. Whats special you can orovide to this company
  • Q3. What are your long term plans ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...dont bluff...reman calm

I applied via Iprimed Consultancy and was interviewed before Jan 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical, Self-introduction more Importantly questions come from your resume, so make sure u update everything correctly in u r resume.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident, Share u r thoughts, and be simple and clear.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

English communication Versant test

Round 2 - HR 

(2 Questions)

  • Q1. Salary discussion and on boarding
  • Q2. About yourself to check your accent and communication

Interview Preparation Tips

Interview preparation tips for other job seekers - Need good English command over speech and accent . Understandability

I applied via Campus Placement and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Just go there

Genpact Interview FAQs

How many rounds are there in Genpact Claims Executive interview?
Genpact interview process usually has 1 rounds. The most common rounds in the Genpact interview process are HR.
What are the top questions asked in Genpact Claims Executive interview?

Some of the top questions asked at the Genpact Claims Executive interview -

  1. what is insurance clai...read more
  2. Explain customer service nee...read more

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Genpact Claims Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Genpact Claims Executive Salary
based on 5 salaries
₹2 L/yr - ₹4 L/yr
At par with the average Claims Executive Salary in India
View more details

Genpact Claims Executive Reviews and Ratings

based on 4 reviews

4.4/5

Rating in categories

3.9

Skill development

4.4

Work-life balance

2.9

Salary

3.9

Job security

3.9

Company culture

3.4

Promotions

3.4

Work satisfaction

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