General Technologies Technical Support Engineer Interview Questions and Answers

To start a dead PC, check power supply, connections, and hardware components.

• Check if the power supply is working properly

• Ensure all connections are secure and not loose

• Check hardware components such as RAM, hard drive, and graphics card

• Try booting in safe mode or using a bootable USB drive

• If all else fails, seek professional help

Check for overheating, faulty hardware or software, and update drivers.

• Check CPU temperature and cooling system

• Check for faulty RAM or power supply

• Update drivers and BIOS

• Check for malware or viruses

• Reinstall operating system if necessary

To sort a dead SMPS, check for blown fuses, faulty capacitors, and damaged components.

• Check for blown fuses and replace them if necessary.

• Inspect the capacitors for bulging or leaking and replace them if needed.

• Look for any visibly damaged components and replace them accordingly.

• Use a multimeter to test the voltage output of the SMPS.

• If all else fails, consider replacing the entire SMPS unit.