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DotPe Technical Support Executive Interview Questions and Answers

Updated 9 May 2023

DotPe Technical Support Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
-

I applied via Naukri.com and was interviewed before May 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic resume screening
  • Ans. Share your technical experience if have
  • Answered Anonymously
Round 3 - Technical 

(2 Questions)

  • Q1. Technical question like internet check on software
  • Ans. Share troubleshoot experience if have any on internet over software that is install on system.
  • Answered Anonymously
  • Q2. Company deals wihh restaurant software run on merchant system .jsu need to support tnem technically that it.if u good at internet check/ basis troubleshoot that it.
Round 4 - One-on-one 

(1 Question)

  • Q1. With AVP - technical knowedlge amd previous technical experience
Round 5 - HR 

(1 Question)

  • Q1. Final salary discussion
  • Ans. Ask salary which is relevant if u have experience they will give no issues of salary
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good startup company everyone want you to become excellent from day 1 ..must have technical knowledge. Salary on time nonisuses nearby to metro.

Interview questions from similar companies

I applied via Referral and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Basic computer knowledge questions

Interview Preparation Tips

Interview preparation tips for other job seekers - If it's contract based job, please don't go with Joulse to Watts. They don't take any responsibility of making employees as apermanent in client company.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. BASIC Question about Hardware and software
  • Q2. You have knowledge about ticketing tool
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Oct 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Regarding CV profile

Round 2 - Technical 

(2 Questions)

  • Q1. Regarding Experience or technical knowledge
  • Q2. Hardware and software related
Round 3 - HR 

(1 Question)

  • Q1. Experience and salary expectations
Round 4 - Group Discussion 

Regarding selection

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Nov 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. How to Outlook configuration
  • Ans. 

    Outlook configuration involves setting up email accounts, calendars, and contacts in the Outlook application.

    • Open Outlook and click on 'File'

    • Select 'Add Account' and enter email address and password

    • Follow the prompts to complete setup

    • Configure additional settings like server details and port numbers if needed

  • Answered by AI
  • Q2. How to check system specifications
  • Ans. 

    System specifications can be checked through the System Information tool in Windows or by using the terminal in macOS or Linux.

    • In Windows, use the System Information tool by searching for 'System Information' in the Start menu.

    • In macOS or Linux, use the terminal and enter commands like 'lshw' or 'sysctl' to view system specifications.

    • Alternatively, check the specifications by going to the Control Panel in Windows and s

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The working culture is so good 💯💯

Interview Questionnaire 

1 Question

  • Q1. How many user account can we create in Windows server 2012 R2
  • Ans. 

    The maximum number of user accounts that can be created in Windows Server 2012 R2 depends on the edition and licensing.

    • The Standard edition of Windows Server 2012 R2 supports up to 2,048 user accounts.

    • The Datacenter edition of Windows Server 2012 R2 supports unlimited user accounts.

    • The Essentials edition of Windows Server 2012 R2 supports up to 25 user accounts.

    • The number of user accounts can also be limited by the ava...

  • Answered by AI

Skills evaluated in this interview

I applied via Recruitment Consultant and was interviewed in Aug 2021. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Very Basic questions about your last work exp. and if you are comfortable with night and rotational shift.
  • Q2. Why you are choosing Us?
  • Ans. 

    We are choosing you because of your excellent reputation and commitment to customer satisfaction.

    • Your company has a strong track record of providing exceptional customer service.

    • We have heard positive feedback from other customers about their experiences with your company.

    • Your company's values align with our own, particularly in terms of prioritizing customer satisfaction.

    • We believe that working for your company will p...

  • Answered by AI
  • Q3. First round was easy, it was a written test. It had 2 unseen passages and then 5-6 simple English fill in the blanks sentences.

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing specific just be yourself and confident don't worry if you don't know anything about gaming.
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2023.

Round 1 - Technical 

(1 Question)

  • Q1. There was simple DSA question ,

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont join this company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Contains linear and non linear data structures deep knowledge of trees and graphs

Round 2 - Technical 

(1 Question)

  • Q1. Able to do dry run on page
  • Ans. 

    Dry run on a page involves testing the code without actually executing it.

    • Dry run involves walking through the code manually to check for errors

    • Helps in identifying logic errors before actual execution

    • Commonly used in debugging and testing code

  • Answered by AI
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

APTITUDE TEST ON MATHEMATICAL QNS

Round 2 - Technical 

(2 Questions)

  • Q1. SPEED AND DISTANCE
  • Q2. PROFIT N LOSS NUMBER SYSTEM
  • Ans. 

    Profit and loss number system is a method used to calculate the financial performance of a business.

    • Profit is the positive difference between revenue and expenses.

    • Loss is the negative difference between revenue and expenses.

    • Net profit is the total profit after deducting all expenses.

    • Net loss is the total loss after deducting all expenses.

    • Profit and loss statement shows the financial performance of a business over a spe

  • Answered by AI

DotPe Interview FAQs

How many rounds are there in DotPe Technical Support Executive interview?
DotPe interview process usually has 5 rounds. The most common rounds in the DotPe interview process are HR, Resume Shortlist and Technical.
How to prepare for DotPe Technical Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DotPe. The most common topics and skills that interviewers at DotPe expect are Communication Skills, Customer Management, Customer Satisfaction, Customer Service and Email Support.
What are the top questions asked in DotPe Technical Support Executive interview?

Some of the top questions asked at the DotPe Technical Support Executive interview -

  1. Company deals wihh restaurant software run on merchant system .jsu need to supp...read more
  2. With AVP - technical knowedlge amd previous technical experie...read more
  3. Technical question like internet check on softw...read more

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DotPe Technical Support Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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DotPe Technical Support Executive Reviews and Ratings

based on 1 review

4.0/5

Rating in categories

5.0

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2.0

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5.0

Salary

4.0

Job security

5.0

Company culture

5.0

Promotions

2.0

Work satisfaction

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