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WorkIndia Customer Support Executive Interview Questions and Answers

Updated 5 Jan 2021

WorkIndia Customer Support Executive Interview Experiences

1 interview found

I applied via Naukri.com and was interviewed before Jan 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Brief summary bout my previous job n all customer handling skills ll be checked

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a long procedure but it's gonna be worth it as team s very employer friendly

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Aptitude Test 

Education to identify strengths and weaknesses, and guide academic or career choices.

Interview Preparation Tips

Interview preparation tips for other job seekers - personality aptitude assesses personalty traits, such as behavior, attitude, and interests.

I appeared for an interview in Aug 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. What you do and how you can sell the product to customer
  • Ans. 

    I understand the customer's needs and demonstrate how our product can meet those needs, highlighting its unique features and benefits.

    • Listen actively to the customer's needs and concerns

    • Explain how our product can solve their problems or meet their needs

    • Highlight the unique features and benefits of our product

    • Provide examples of how our product has helped other customers

    • Address any objections or concerns the customer m...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Dotpe is a company where the management will say somethink else at the time of interview and when you get on board there points get changes . There is lot and lot of sales pressure and if you dont get a sale in a week they will put you on PIP and the management even dont help you how to geg out of PIP
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. This is a HR round includes introduction & previous job experience.
  • Q2. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% or more

    • Developed and maintained strong relationships with key clients, resulting in repeat business and referrals

    • Expertise in consultative selling and solution-based approach

    • Proficient in CRM...

  • Answered by AI
Round 3 - Case Study 

In 2nd round they have asked about my previous jobe role & responsibilities with Case study.

Round 4 - HR 

(2 Questions)

  • Q1. 3rd Round with HRBP with repeated questions.
  • Q2. Tell me about yourself
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Built and maintained a portfolio of key accounts, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to effectively present and cl...

  • Answered by AI
Round 5 - One-on-one 

(1 Question)

  • Q1. Please elaborate previous job roles and responsibilities
  • Ans. 

    As a Sales Executive, my previous job roles involved managing client relationships, generating leads, and achieving sales targets.

    • Managed a portfolio of clients and built strong relationships with key decision-makers

    • Identified and pursued new business opportunities through lead generation and prospecting

    • Developed and executed sales strategies to meet or exceed sales targets

    • Conducted product presentations and demonstrat...

  • Answered by AI
Round 6 - One-on-one 

(2 Questions)

  • Q1. This is my 5th round for Sales executive inbound calling profile with repeated questions. Still, No feedback is shared after taking 05 rounds.
  • Q2. Tell me about yourself.
  • Ans. 

    I am an experienced Sales Executive with a proven track record of exceeding targets and building strong client relationships.

    • Over 5 years of experience in sales, with a focus on B2B sales

    • Consistently achieved or exceeded sales targets by 20% each quarter

    • Developed and maintained relationships with key clients, resulting in a 30% increase in repeat business

    • Implemented effective sales strategies, resulting in a 15% increa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be ready for 4-5 rounds of interview for entry level position.
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Share about yourself.
  • Q2. Previous experience.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Can you describe yourself?
  • Ans. 

    I am a results-driven sales executive with a proven track record of exceeding targets and building strong client relationships.

    • Experienced in developing and implementing sales strategies

    • Skilled in negotiating and closing deals

    • Excellent communication and interpersonal skills

    • Strong ability to analyze market trends and competitor activity

  • Answered by AI
  • Q2. What are the reasons we should consider hiring you?
  • Ans. 

    I have a proven track record of exceeding sales targets and building strong relationships with clients.

    • Proven track record of exceeding sales targets

    • Strong relationship-building skills

    • Experience in the industry

    • Ability to adapt to different sales strategies

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Farmers protest ,how farmers are protesting, how the protest is going on government is wrong or right

Round 2 - Case Study 

HR Principles, key responsibilities' areas of HR and how they need to do the actions on certain things or certain escalation

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, and eager to learn
Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Work experience
  • Q2. Provide brief work experience
  • Q3. Worked on LSH & data mapping
  • Q4. Provide relevant experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Company does not have many projects do a research before applying

I applied via Campus Placement and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Check if binary tree is balanced or not.
  • Ans. 

    Check if binary tree is balanced or not.

    • A balanced binary tree has the height of left and right subtrees differ by at most 1.

    • Recursively check the height of left and right subtrees and compare.

    • Use a helper function to calculate the height of a subtree.

    • Time complexity: O(nlogn) for a balanced tree, O(n^2) for a skewed tree.

  • Answered by AI
  • Q2. Detect loops in linked list.
  • Ans. 

    Detect loops in a linked list.

    • Use two pointers, one moving at a faster pace than the other.

    • If there is a loop, the faster pointer will eventually catch up to the slower one.

    • To detect the start of the loop, reset one pointer to the head and move both pointers at the same pace.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview experience was good, do your DS Algo questoin thoroughly.

Skills evaluated in this interview

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude test

Round 2 - Group Discussion 

Current affairs

Round 3 - Technical 

(1 Question)

  • Q1. Puzzle , sql related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, whatever you know just be confident

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WorkIndia Customer Support Executive Salary
based on 8 salaries
₹2.5 L/yr - ₹3.8 L/yr
11% more than the average Customer Support Executive Salary in India
View more details

WorkIndia Customer Support Executive Reviews and Ratings

based on 3 reviews

5.0/5

Rating in categories

4.4

Skill development

4.6

Work-life balance

4.6

Salary

5.0

Job security

5.0

Company culture

4.1

Promotions

4.4

Work satisfaction

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