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based on 52 Reviews

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Gedu Services Private Limited Customer Relationship Officer Interview Questions and Answers

Updated 19 Dec 2023

Gedu Services Private Limited Customer Relationship Officer Interview Experiences

1 interview found

Customer Relationship Officer Interview Questions & Answers

user image Anonymous

posted on 19 Dec 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your expectations?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Asking random questions dnd your sales performance. Curious to know about your European experience
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Sales track record
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - No incentives even if it's a sales profile and if you are happy to work just on the salary, it's one of the best companies. Expect nothing more than the salary as even if they promise they won't pay you the incentives. No one has any control on the organization just fooling you with one or the other reason.

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Interview Tips & Stories
2w
mrstorm
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works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 10 Jan 2020

I applied via Company Website and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. When you will be joined n what are the languages you are knowing
  • Ans. 

    I am fluent in English and Spanish.

    • Fluent in English and Spanish

    • Able to communicate effectively in both languages

    • Experience working with Spanish-speaking customers

    • Answered by AI
    Add your answer
  • Q2. I answered them in confidence as i aware those languages
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have the courage to work any where in any condition you are always Welcome to any industry.They just need a person who was flexible for BPO industries.

Customer Care Executive Interview Questions & Answers

Reliance Communications user image Anonymous

posted on 2 Apr 2021

I applied via Job Portal and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Parsonal information
    • Add your answer
  • Q2. Studdy information
    • Add your answer
  • Q3. Company information
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is best part of joining

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 2 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you comfortable to talk in English
    • Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 6 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
    • Add your answer
  • Q2. Tell me something about for Mumbai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 12 Jan 2022

I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. 1. What is BPO ?
  • Ans. 

    BPO stands for Business Process Outsourcing.

    • It involves contracting a third-party service provider to handle specific business processes.

    • Common BPO services include customer service, technical support, and back-office operations.

    • BPO can help companies save costs and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • Answered by AI
    Add your answer
  • Q2. 2. Why you want this job ?
    • Add your answer
  • Q3. 3. What is 8% of 120
  • Ans. 

    8% of 120 is 9.6

    • To calculate 8% of 120, multiply 120 by 0.08

    • The answer is 9.6

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hopeless .
Make yourself strong.
Be confident.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 6 May 2022

Round 1 - One-on-one 

(1 Question)

  • Q1. First alls friend introduction and and give good education and any doubt talked the traning coach and if any issue
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good industry BPO Life Style and great future But heavy hard work

Customer Care Executive Interview Questions & Answers

Cyfuture user image

posted on 28 Dec 2022

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self?
  • Ans. Just tell all true about yourself.
    • Answered by Vikram Singh
    Add your answer
  • Q2. What is your typing speed?
  • Ans. 

    My typing speed is 80 words per minute.

    • I have a typing speed of 80 words per minute.

    • I am proficient in touch typing and can accurately type at a fast pace.

    • I have experience in handling customer queries and providing quick responses through efficient typing skills.

    • Answered by AI
    View 1 more answer
  • Q3. Can you speak Hindi, English, and Chhattisgarhi?
    • View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know basic knowledge of computers and focus on typing speed.

Customer Care Executive Interview Questions & Answers

Cyfuture user image Anonymous

posted on 13 Oct 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via WorkIndia and was interviewed in Sep 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient approach towards customers

    • Received multiple awards for excellent customer service

    • Answered by AI
    Add your answer
  • Q2. Tell me about previous job experience
  • Ans. 

    I have 2 years of experience as a Customer Care Executive in a telecommunications company.

    • Handled customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product information and assistance to customers

    • Maintained customer records and updated databases

    • Collaborated with other departments to ensure customer satisfaction

    • Answered by AI
    Add your answer

Customer Service Executive Interview Questions & Answers

DISH TV user image Anonymous

posted on 8 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR check lot of times your communication and HR give you one topic then after that you speak about the topic 4 to 6 min
    • Add your answer
  • Q2. Basic introduction and family background and soft skills
    • Add your answer
Round 3 - Aptitude Test 

Hearing, Speaking and listening

Interview Preparation Tips

Interview preparation tips for other job seekers - Firstly you will have to become good resume and good communication skills
More about working at Gedu Services Private Limited

Gedu Services Private Limited Interview FAQs

How many rounds are there in Gedu Services Private Limited Customer Relationship Officer interview?
Gedu Services Private Limited interview process usually has 4 rounds. The most common rounds in the Gedu Services Private Limited interview process are One-on-one Round, Resume Shortlist and HR.
How to prepare for Gedu Services Private Limited Customer Relationship Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Gedu Services Private Limited. The most common topics and skills that interviewers at Gedu Services Private Limited expect are Customer Relationship, Admission Counselling, Educational Sales, Outbound Sales and Overseas Education.

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Gedu Services Private Limited Customer Relationship Officer Interview Process

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Gedu Services Private Limited Customer Relationship Officer Salary
based on 18 salaries
₹4.8 L/yr - ₹10 L/yr
145% more than the average Customer Relationship Officer Salary in India
View more details

Gedu Services Private Limited Customer Relationship Officer Reviews and Ratings

based on 3 reviews

3.9/5

Rating in categories

3.2

Skill development

3.1

Work-life balance

4.3

Salary

1.8

Job security

2.2

Company culture

1.3

Promotions

2.4

Work satisfaction

Explore 3 Reviews and Ratings
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