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G7 CR Technologies Customer Care Executive Interview Questions and Answers

Updated 16 Jul 2021

G7 CR Technologies Customer Care Executive Interview Experiences

2 interviews found

Interview Questionnaire 

2 Questions

  • Q1. Nothing other than personal introduction
  • Q2. I would suggest the job seekers not to apply for this organisation at any cost it's the worst ever organization that I have ever worked. No responsibility to the service technician and the management is a ...

I applied via Company Website and was interviewed before Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction, about the bpo and custom support...how to handle difficult customer ....etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Very easy and hr management very polite and soft hearted...

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself
  • Q2. Tell me your overall experience from your past companies?
  • Ans. 

    I have over 5 years of experience in customer support roles at various companies.

    • Managed customer inquiries via phone, email, and chat

    • Resolved customer complaints and issues in a timely manner

    • Provided product support and troubleshooting assistance

    • Collaborated with other departments to ensure customer satisfaction

    • Trained new customer support representatives

  • Answered by AI
  • Q3. What are the challenges faced in last organization?
  • Q4. What is your current ctc, expected ctc & Notice period?
  • Ans. 

    Current CTC is $50,000, Expected CTC is $60,000, Notice period is 30 days.

    • Current CTC: $50,000

    • Expected CTC: $60,000

    • Notice Period: 30 days

  • Answered by AI
Round 2 - Technical 

(1 Question)

  • Q1. What are your technical expertise?

Interview Preparation Tips

Interview preparation tips for other job seekers - Flexibility for shift timings like in day 8.30hours to complete friendly work environment but working culture is not that good. Need good managers or seniors to support team members. Need to work on policies for employees benefits and wfh options needs to be given for all not for specific department wise.

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based on 1 G7 CR Technologies interview
Company Website
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Low Confidence means the data is based on a small number of responses received from the candidates.
G7 CR Technologies Customer Care Executive Salary
based on 50 salaries
₹0.5 L/yr - ₹3.5 L/yr
22% less than the average Customer Care Executive Salary in India
View more details

G7 CR Technologies Customer Care Executive Reviews and Ratings

based on 18 reviews

4.0/5

Rating in categories

3.9

Skill development

3.4

Work-Life balance

3.5

Salary & Benefits

3.7

Job Security

4.0

Company culture

3.6

Promotions/Appraisal

3.6

Work Satisfaction

Explore 18 Reviews and Ratings
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₹3 L/yr - ₹9.1 L/yr

Customer Care Executive
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₹0.4 L/yr - ₹3.5 L/yr

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₹4 L/yr - ₹8.8 L/yr

Customer Support Executive
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₹1.5 L/yr - ₹3.2 L/yr

Telecaller
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₹0.8 L/yr - ₹1.9 L/yr

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