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Customer relationship refers to the interactions between a business and its customers, aimed at building loyalty and trust.
It involves understanding and meeting customer needs and expectations
It requires effective communication and problem-solving skills
It can be enhanced through personalized experiences and follow-up
Examples include offering discounts to loyal customers and responding promptly to customer complaints
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I am a friendly and detail-oriented individual with strong communication skills and a passion for providing excellent customer service.
I have experience working in customer service roles
I am proficient in handling cash transactions and operating POS systems
I am a quick learner and can adapt to new environments easily
I will increase sales by providing excellent customer service, upselling products, and promoting special offers.
Provide excellent customer service to build rapport with customers and encourage repeat business
Upsell products by suggesting complementary items or upgrades
Promote special offers and discounts to incentivize purchases
Implement loyalty programs to reward frequent customers
Train staff on effective sales techni
I applied via Recruitment Consulltant and was interviewed in Feb 2024. There were 2 interview rounds.
I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.
I am a dedicated and friendly individual with strong communication skills and a passion for providing excellent customer service.
I have experience working in customer service roles, where I honed my communication skills
I am detail-oriented and have a strong attention to accuracy when handling transactions
I enjoy working in a fast-paced environment and thrive under pressure
I am a team player and enjoy collaborating with
I tend to be overly critical of my own work, which can sometimes slow me down.
I am constantly striving for perfection
I have difficulty delegating tasks to others
I can be too hard on myself when I make mistakes
I applied via Job Fair and was interviewed before Jun 2022. There was 1 interview round.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I always greet customers with a smile and ask how I can assist them. I listen carefully to their needs and provide helpful suggestions.
Greet customers with a smile and ask how you can assist them
Listen carefully to their needs
Provide helpful suggestions based on their needs
Be patient and polite even if the customer is difficult
Handle any complaints or issues with empathy and professionalism
I applied via Walk-in and was interviewed before Aug 2020. There were 3 interview rounds.
I applied via Referral and was interviewed in Oct 2022. There were 3 interview rounds.
Knowledge of Retail, system, computer knowledge.
based on 40 reviews
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