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FMT Infotech

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3.6

based on 8 Reviews

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FMT Infotech Customer Care Consultant Interview Questions and Answers

Updated 5 Apr 2022

FMT Infotech Customer Care Consultant Interview Experiences

1 interview found

Customer Care Consultant Interview Questions & Answers

user image Anonymous

posted on 5 Apr 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. What are your strengths and weaknesses?
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and give your best❣️

Top trending discussions

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Interview Tips & Stories
2d (edited)
engagingstriker
Verified Icon
·
student at
SRM Institute of Science & Technology, Chennai
Suggestion to learn new stack after React
I work for a small startup on React. In our company they use fastAPI, ML, RAG models etc they work Chatbots etc I don't think they will give an opportunity to work on that to me. So, I have like 1 year of experience in ReactJs. I am good at react. Which technology would be the best to explore ???? I have thoughts of working on java backend but I don't have any experience in java. I too have very little. I am more happy to code in python. Should I learn python, javascript based backend. I like python and js based backend work only. But I see everywhere companies only hire for Java backend only 😢 any suggestions guys please. Guide me
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Amazon Sellers Services user image Anonymous

posted on 5 Dec 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Discussing about a topic with in a group

Round 2 - One-on-one 

(3 Questions)

  • Q1. By qualifying one round and entering to the other round
    • Add your answer
  • Q2. Answering the questions
    • Add your answer
  • Q3. After attending a round the qualified candidate are selected for the other round
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls avoid unnecessary web sites about Amazon so many are diverted

Non Voice Customer Care Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 26 Jul 2022

I applied via Naukri.com and was interviewed in Sep 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why did you decide to apply to this role what experience do you have that would be relevant to this role
    • Add your answer
Round 3 - Case Study 

Can you describe your role
how do you roll and team fit into the company and its goals

Round 4 - Assignment 

Tell me about yourself
what attracted you to our company

Round 5 - Technical 

(1 Question)

  • Q1. Do you have any technical certifications how many programming languages do you know
  • Ans. 

    I do not have any technical certifications, but I am proficient in Java and Python.

    • No technical certifications

    • Proficient in Java and Python

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me about yourself
what do you know about our company
what do you want to work for US

Customer Care Executive Interview Questions & Answers

CGS user image Idrees Ahmed

posted on 12 Mar 2022

I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Good

Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. Tell me about yourself.
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. Where do you see yourself in 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a great experience. Nice Interview by HR. Very well responsible.

Customer Care Executive Interview Questions & Answers

Flipkart Wholesale user image Anonymous

posted on 28 May 2022

I applied via Company Website and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Coding Test 

Language

Round 3 - HR 

(1 Question)

  • Q1. Language ,how to talk customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be happy with talk always how are you problem always call Sir /madam

Customer Care Executive Interview Questions & Answers

Busibud user image Anonymous

posted on 13 Jan 2022

Interview Questionnaire 

1 Question

  • Q1. How to chat with customers proffessionally
  • Ans. 

    To chat with customers professionally, maintain a polite and friendly tone, actively listen to their concerns, provide accurate information, offer solutions, and follow up if necessary.

    • Use a polite and friendly tone throughout the conversation

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide accurate and relevant information to address their queries

    • Offer appropriate solutions or alter...

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident so that u could crack all the task given by the company
More about working at FMT Infotech

FMT Infotech Interview FAQs

How many rounds are there in FMT Infotech Customer Care Consultant interview?
FMT Infotech interview process usually has 2 rounds. The most common rounds in the FMT Infotech interview process are Resume Shortlist and HR.

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