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FIS Service Delivery Analyst Interview Questions and Answers

Updated 7 Feb 2025

FIS Service Delivery Analyst Interview Experiences

3 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Bash shell related basics
  • Q2. Load Balancer concept / Unix commands / Oracle queries / ITIL concepts etc
Round 2 - Technical 

(1 Question)

  • Q1. Load balancers Unix commands Banking Queries / SRE tools / BFS Domain etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work for. Try your best.

I applied via Company Website and was interviewed in Dec 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Past work experience ? Experience in cloud ? ITIL ? INCIDENT TOOLS ?
  • Ans. 

    I have experience in cloud, ITIL, and incident tools.

    • Worked with AWS and Azure cloud platforms

    • Implemented ITIL processes for incident management

    • Proficient in incident management tools like ServiceNow and JIRA

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Go through basics before preparation of interview

Skills evaluated in this interview

Service Delivery Analyst Interview Questions Asked at Other Companies

Q1. Why want to work here What is the diff between hedge fund and mut ... read more
asked in FIS
Q2. Past work experience ? Experience in cloud ? ITIL ? INCIDENT TOOL ... read more
asked in Unisys
Q3. What is SLA/TAT what it's importance
Round 1 - Aptitude Test 
Round 2 - Coding Test 
Round 3 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 4 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
  • Q2. What are your salary expectations?
  • Q3. What is your family background?
  • Q4. Tell me about yourself.

Interview questions from similar companies

I applied via Company Website and was interviewed before Dec 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Questions on Java,SQL,some trending technologies(IOT,Big data),pattern questions, programming questions with different approaches.

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basics of DSA, have knowledge about the databases, some common dml ,ddl statements, programming knowledge of a particular language like C,Java, python,etc...have good command on oops concepts... little bit of frameworks knowledge will also help

I applied via Referral and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Java questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic questions

I applied via Newspaper Ad and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Technical 

(1 Question)

  • Q1. Basic questions of java.
Round 3 - HR 

(1 Question)

  • Q1. Intro and other hr related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Cover the basic questions regarding the programming language.

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Puzzles, Psychometric Test

Round 2 - One-on-one 

(1 Question)

  • Q1. Some water in 3 Jars question, you had to measure out 5L correctly

Interview Preparation Tips

Interview preparation tips for other job seekers - Make the interview interactive, I got this input from another Senior. Before i went into the interview room the volunteers were telling all those who goes into Room No 1 is screwed. I was praying i don't get room no 1. But fortunately for me I got room no 1 because when the interviewer gave me the puzzle and handed over pen and paper he went back to relax his posture and when i explained i will fill the 5L Jar first, he immediately came forward to listen to me, at that moment i knew i got the job because i felt the previous candidates never made their interview interactive and that's why he went back to relax his posture.

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

First round was coding as well as aptitude done together went well I guess focusing on codes helps a lot.

Round 2 - Technical 

(1 Question)

  • Q1. 2nd round included tr and mr round went quite enegritic

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume skills matters a lot don't fill resume the technologies you don't even aware of

I applied via Company Website and was interviewed before Apr 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 
Round 2 - Group Discussion 
Pro Tip by AmbitionBox:
Don’t treat group discussions as an argument. Group discussion is about reaching a meaningful conclusion.
View all GD tips
Round 3 - Technical 

(1 Question)

  • Q1. Oops About c++ Dbms Data structures

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident during interviews

Analyst Interview Questions & Answers

TCS user image Anonymous

posted on 9 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(1 Question)

  • Q1. Basic tech questions to medium hard
Round 3 - HR 

(1 Question)

  • Q1. Negotiation is the main part of you have a offer it's better

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions from resume and walk-ins have more chance
Contribute & help others!
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FIS Interview FAQs

How many rounds are there in FIS Service Delivery Analyst interview?
FIS interview process usually has 3 rounds. The most common rounds in the FIS interview process are One-on-one Round, Technical and Aptitude Test.
How to prepare for FIS Service Delivery Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FIS. The most common topics and skills that interviewers at FIS expect are JCL, Mainframes, Clinical SAS Programming, Cobol and DBMS.
What are the top questions asked in FIS Service Delivery Analyst interview?

Some of the top questions asked at the FIS Service Delivery Analyst interview -

  1. Past work experience ? Experience in cloud ? ITIL ? INCIDENT TOOL...read more
  2. Load balancers Unix commands Banking Queries / SRE tools / BFS Domain ...read more
  3. Load Balancer concept / Unix commands / Oracle queries / ITIL concepts ...read more

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FIS Service Delivery Analyst Interview Process

based on 2 interviews

Interview experience

4.5
  
Good
View more

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FIS Service Delivery Analyst Salary
based on 192 salaries
₹4.5 L/yr - ₹14 L/yr
17% more than the average Service Delivery Analyst Salary in India
View more details

FIS Service Delivery Analyst Reviews and Ratings

based on 31 reviews

4.0/5

Rating in categories

3.3

Skill development

3.8

Work-life balance

3.6

Salary

4.2

Job security

3.6

Company culture

3.1

Promotions

3.4

Work satisfaction

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