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FirstCry Senior Customer Representative Officer Interview Questions and Answers for Experienced

Updated 22 Dec 2022

FirstCry Senior Customer Representative Officer Interview Experiences for Experienced

1 interview found

I applied via Naukri.com and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About your self and what position you looking
  • Ans. I am looking as senior sales executive
  • Answered Anonymously
  • Q2. How many salary hike you need
  • Ans. I want 25% hike in-hand salary
  • Answered Anonymously
Round 3 - One-on-one 

(2 Questions)

  • Q1. Give him one situation you have 30staff some staff is not performing properly how can you find when there week
  • Ans. 

    To identify underperforming staff among a team of 30, implement performance tracking measures and conduct regular evaluations.

    • Implement a performance tracking system to monitor individual staff performance

    • Set clear performance expectations and goals for each staff member

    • Regularly evaluate staff performance through performance reviews or assessments

    • Provide constructive feedback and coaching to underperforming staff

    • Offer...

  • Answered by AI
  • Q2. What is most important in work
  • Ans. Follow company SOP discipline and product knowledge and what's your KRA
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about your KRA on current and previous work
Know about products knowledge and KPI

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell about your self, Education,work experience,key skill,next desire in life, future plans

Interview Preparation Tips

Interview preparation tips for other job seekers - I say only all of u Best of luck

I applied via Recruitment Consultant and was interviewed before Jun 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. No relevant questions to the job
  • Q2. Basic English tests

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are qualified above graduation, this is not the job you should be looking for.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

Maths. Basic level, not hard. 20 minutes.

Round 2 - Coding Test 

Sql case study with 3 questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on basics.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About previous experience & team handling.
Round 3 - One-on-one 

(1 Question)

  • Q1. About team Management
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced Senior Executive with a proven track record in leading teams and driving business growth.

    • Over 10 years of experience in senior leadership roles

    • Successfully implemented cost-saving initiatives resulting in 20% increase in profitability

    • Strong communication and negotiation skills

    • Led cross-functional teams to achieve company goals

  • Answered by AI
  • Q2. What do you know about blinkit ?
  • Ans. 

    Blinkit is an Indian e-commerce platform that offers a wide range of products including groceries, electronics, fashion, and more.

    • Indian e-commerce platform

    • Offers groceries, electronics, fashion, and more

    • Provides delivery services

    • Competes with other e-commerce giants like Amazon and Flipkart

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Work experience

I applied via Walk-in and was interviewed in Oct 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - Coding Test 
Round 4 - HR 

(1 Question)

  • Q1. Knowledge about hospital pharmacy related information

Interview Preparation Tips

Interview preparation tips for other job seekers - Positive talk will help you 🙏
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Apr 2023, where I was asked the following questions.

  • Q1. Excel awareness
  • Q2. Statutory Compliances
  • Q3. Vendor management process

I applied via Approached by Company and was interviewed in Jul 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Every qualification is verified and salary discusses whether you are capable of leading the team or not.

Interview Preparation Tips

Interview preparation tips for other job seekers - Your last company experience, wow what do you do in which department, what do you see in the team, how many people in the team do you lead them, how will you do your team the week of the week and you are talking about us, yes you are Can lead the team or not

FirstCry Interview FAQs

How many rounds are there in FirstCry Senior Customer Representative Officer interview for experienced candidates?
FirstCry interview process for experienced candidates usually has 3 rounds. The most common rounds in the FirstCry interview process for experienced candidates are Resume Shortlist, HR and One-on-one Round.

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