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First Credit Services Collections Executive Interview Questions and Answers for Experienced

Updated 21 Sep 2021

First Credit Services Collections Executive Interview Experiences for Experienced

1 interview found

I applied via Recruitment Consultant and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Why do you want to get into collections?
  • Ans. Because I have experience and I know how, what and when to pitch to get the money out.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not go to this company what so ever. Don't get into the trap if the consultancy says lakhs of rupees of incentives, the worst company I have ever experienced in my whole 6 years of bpo career. Due to pandemic I had to accept the opportunity to work here. I had read reviews of this company online however I thought of giving it a shot . They were right, the reviews were true. For the first 3 months you may achieve your target but after that you'll get moved to a different campaign where the target will be high and you won't be able to achieve your target. It is hard to explain in detail here because there is a lot going on. Trust me guys if you're looking to work long term don't come here. There is no internal communications, there is no official email address to communicate with. HR is not really an HR, you won't get reply till 3 days from HR your concerns are nothing here. Meetings are a complete mess. Meetings are only and only done for quality in which there are mix of two teams and they keeping repeating the same thing in every single meet. Rest companies will send you feedback on outlook but here no communication, no professionalism at all. This company is just for the namesake otherwise it is empty from within. The foundation of this company is not strong. Sometimes it seems it's a scam they are running.
Advice - those who are looking for tp may join here but those who are a bit serious about their work and career PLEASE DONT HET YOUR SELF INTO THIS COMPANY.

Interview questions from similar companies

I applied via AmbitionBox and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction and work experience work knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Axis bank me Agriculture process me customer collection

I applied via Walk-in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked - about myself, talking on a topic for a minute, they also check how dedicated you are to work.

Interview Preparation Tips

Interview preparation tips for other job seekers - Show strong dedication , don't them where you belong to, where you got education untill they ask proactively for the same. Initially tell them your current staying address.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(6 Questions)

  • Q1. Anyone qution ask how to collect credit card payment
  • Q2. Self and experience.
  • Q3. Where r u working
  • Q4. Where are you working
  • Q5. Self and experience,where working
  • Q6. U have experince letter

Interview Preparation Tips

Interview preparation tips for other job seekers - i m not working currently plz give chance to work with wns bec its a my life is survive good after work with this company WNS.

I applied via Referral and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

It's about any thing like favourite sport's or favourite person

Round 3 - HR 

(2 Questions)

  • Q1. Hr discussion about the salary and process
  • Q2. Do you have any experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Q connect is good company we having all good facilities
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction, why you choose BPO
  • Q2. What is credit card and debit card
  • Ans. 

    Credit card and debit card are payment cards issued by financial institutions for making purchases and transactions.

    • Credit card allows users to borrow money from the card issuer up to a certain limit, which must be paid back with interest.

    • Debit card deducts funds directly from the user's bank account when making a purchase.

    • Credit cards often come with rewards and benefits, while debit cards do not.

    • Both cards can be use...

  • Answered by AI
Round 3 - Technical 

(3 Questions)

  • Q1. Self introduction, what I did after my graduation, why I want to work in iEnergizer, say something about the company
  • Q2. Where do you see yourself after 5 years, difference between debit card and credit card
  • Q3. Say something about your family
Round 4 - Assignment 

Self introduction, what I did after my graduation, why you want to work in iEnergizer

I applied via Walk-in and was interviewed in May 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self intro & Data & network related questions

Interview Preparation Tips

Interview preparation tips for other job seekers - No

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - My name is Aliya Tabassum Shaikh azizoddin

I applied via Approached by company and was interviewed before Feb 2021. There was 1 interview round.

Round 1 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - The ones I interviewed ask about your old process and about the latest news

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Self introduction.. about family.. Accademic.. rotational shifts... 24*7
  • Q2. Be loud and clearr and have some study about company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be loud and clear be confident

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First Credit Services Collections Executive Salary
based on 11 salaries
₹2.5 L/yr - ₹5.7 L/yr
93% more than the average Collections Executive Salary in India
View more details

First Credit Services Collections Executive Reviews and Ratings

based on 6 reviews

1.1/5

Rating in categories

1.1

Skill development

1.1

Work-life balance

1.4

Salary

1.7

Job security

1.1

Company culture

1.1

Promotions

1.1

Work satisfaction

Explore 6 Reviews and Ratings
Customer Service Associate
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₹2.7 L/yr - ₹5.1 L/yr

Collections Executive
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₹2.5 L/yr - ₹5.7 L/yr

Team Lead
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₹5 L/yr - ₹8.5 L/yr

Customer Support Associate
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₹3.6 L/yr - ₹4.6 L/yr

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₹4.3 L/yr - ₹7.2 L/yr

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