FIS Senior Customer Service Associate Interview Questions and Answers

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Q1. Introduction about yourself
Ans. 
Experienced customer service professional with 5+ years in the industry. Skilled in handling customer inquiries and resolving issues efficiently.
• 5+ years of experience in customer service

• Strong communication and problem-solving skills

• Ability to handle customer inquiries and resolve issues efficiently

• Proficient in using CRM systems and other customer service tools
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Q2. Why left the last job
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Seeking new challenges

• Opportunity for professional growth

• Relocation

• Company downsizing
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Q3. Work experience
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Q4. Speak for 2 mins about childhood memories
Ans. 
Childhood memories are filled with joy, innocence, and adventure.
• Playing with neighborhood friends until the street lights came on

• Family vacations to the beach or mountains

• Celebrating birthdays with homemade cakes and games

• Exploring the backyard or local park for hidden treasures

• Learning to ride a bike or swim for the first time
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Q1. Salary discussion
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