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Farfetch Customer Data Analyst Interview Questions and Answers for Experienced

Updated 27 Feb 2024

Farfetch Customer Data Analyst Interview Experiences for Experienced

1 interview found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - Coding Test 

SQL, hacker rank test

Interview Preparation Tips

Interview preparation tips for other job seekers - Create a deck with given data insights

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Feb 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Aptitude test with typing.

Round 2 - One-on-one 

(2 Questions)

  • Q1. Why you want to work with Groupon?
  • Q2. Last role where you face challenges?
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self

Interview Questionnaire 

6 Questions

  • Q1. Introduction
  • Q2. Previous company experience
  • Q3. Profile related
  • Q4. About customer service
  • Q5. Pronunciation
  • Q6. English spoken
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral

Round 1 - Group Discussion 

Just asked to talk about Global Warming

Round 2 - Aptitude Test 

It's just to check our English knowledge.

Round 3 - HR 

(1 Question)

  • Q1. It's so smooth, not asked many questions.

Interview Questionnaire 

1 Question

  • Q1. Only Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was smooth and simple.
But the work environment was really pathetic,no one helped us during our training,team managers were not cooperative

I applied via Referral and was interviewed in Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is the difference between a good customer service and bad customer service?
  • Ans. 

    Good customer service is helpful, efficient, and personalized, while bad customer service is unresponsive, rude, and impersonal.

    • Good customer service is helpful and goes above and beyond to assist customers.

    • Good customer service is efficient and resolves issues promptly.

    • Good customer service is personalized and treats each customer as an individual.

    • Bad customer service is unresponsive and fails to address customer conc...

  • Answered by AI
  • Q2. What would you do when you are in a situation where you can not help a customer? Give example from your previous experience and explain.
  • Ans. 

    When unable to help a customer, apologize, empathize, and escalate the issue to a supervisor or specialist.

    • Apologize sincerely to the customer for not being able to assist them.

    • Express empathy and understanding towards their frustration or disappointment.

    • Offer alternative solutions or suggestions, if applicable.

    • Escalate the issue to a supervisor or specialist who can provide further assistance.

    • Ensure the customer feels

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview was very easy (with little preparation). It can be done at the comfort of home. Everything was online. It was the best online interview experience ever. No confusion. Mostly experienced candidates from the same field are preferred. You get Zeta Card (Rs.1100), Net Allowance(Rs.1250), Transportation money (Rs.4000) (once the office resumes) . Good package.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jun 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Asked about the advantages and disadvantages of online shopping

Round 2 - Aptitude Test 

Language proficiency and other aptitude

Round 3 - One-on-one 

(1 Question)

  • Q1. Basic questions related to cs and previous roles and responsibilities
Round 4 - HR 

(1 Question)

  • Q1. Salary discussions and further procedures

I was interviewed in Aug 2020.

Interview Questionnaire 

1 Question

  • Q1. Sentence completion, passage reconstruction, email writing

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice the speed of typing without grammatical error.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Is online shopping good or bad?

Round 3 - Versant test 

(1 Question)

  • Q1. English language test, typing speed test and email drafting rest
Round 4 - HR 

(1 Question)

  • Q1. Introducing ourselves and common questions related to the details which we provided in our resume

Interview Preparation Tips

Interview preparation tips for other job seekers - Their main focus was to test our communication skill in English.

Farfetch Interview FAQs

How many rounds are there in Farfetch Customer Data Analyst interview for experienced candidates?
Farfetch interview process for experienced candidates usually has 1 rounds. The most common rounds in the Farfetch interview process for experienced candidates are Coding Test.
How to prepare for Farfetch Customer Data Analyst interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Farfetch. The most common topics and skills that interviewers at Farfetch expect are Analytical, Analytics, Automation, Customer Profitability and Customer Retention.

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