Exxat Interview Questions and Answers

Q1. What activities do you typically engage in within your role?
Ans. 
In my role as a CSM, I typically engage in activities such as customer onboarding, relationship management, product training, and issue resolution.
• Customer onboarding process to ensure smooth transition for new clients

• Relationship management with existing customers to foster loyalty and satisfaction

• Providing product training and support to clients to maximize usage and value

• Resolving customer issues and concerns in a t
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Q2. Can you describe a challenging scenario you faced and how you managed customer churn?
Ans. 
I faced a challenging scenario with customer churn and managed it effectively.
• Identified root causes of customer churn through data analysis

• Implemented targeted retention strategies based on customer feedback

• Provided personalized support to at-risk customers to prevent churn
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Q1. Tell me about yourself.
Ans. 
I am a passionate and dedicated individual with a background in marketing and a love for creative writing.
• Background in marketing

• Passionate about creative writing

• Dedicated and hardworking
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Q2. What do you know about the company and its activities?
Ans. 
CSM is a leading company in the field of technology solutions, specializing in software development and IT consulting.
• CSM offers a wide range of technology solutions for businesses, including software development and IT consulting services.

• The company has a strong reputation for delivering high-quality and innovative solutions to its clients.

• CSM works with a diverse range of industries, from healthcare to finance, to p...read more
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Q1. What motivates you to seek employment with Exxat?
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Q2. Have you ever dealt with a situation where the product was not ready but was still being provided to clients?
Ans. 
Yes, I have dealt with a situation where the product was not ready but still being provided to clients.
• Yes, I have encountered situations where the product was not fully developed or tested before being released to clients.

• In such cases, I worked closely with the development team to address the issues and provide timely updates to clients.

• Communication with clients about the status of the product and any potential risk...read more
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Q1. Sorting for array
Ans. 
Sorting an array of strings alphabetically
• Use built-in sorting functions like sort() in programming languages

• Consider case sensitivity when sorting

• Handle special characters and numbers appropriately

• Example: ['apple', 'banana', 'cherry'] should be sorted as ['apple', 'banana', 'cherry']
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Q2. Addition of array
Ans. 
Adding elements of an array of strings
• Iterate through the array and convert each element to a number before adding

• Use parseInt() function to convert string to number

• Handle edge cases like empty array or non-numeric strings

• Example: ['1', '2', '3'] should return 6 after addition
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Q1. Manual question
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Q2. Framework questions and explanation
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Normal Aptitude Test

Q1. What is Truncate
Ans. 
Truncate is a SQL command used to delete all rows from a table without deleting the table structure.
• Truncate is faster than using the DELETE command because it does not log individual row deletions.

• Truncate resets the identity seed of the table.

• Truncate cannot be rolled back like the DELETE command.

• Truncate is typically used when you want to quickly remove all data from a table.

• Example: TRUNCATE TABLE TableName;
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Q2. SQL related questions
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