Excel Software Solutions Support Executive Interview Questions and Answers

Q1. Tell me about urslef
Ans. 
I am a dedicated and hardworking individual with a passion for learning and helping others.
• I have a background in marketing and have worked in the industry for 5 years.

• I am currently pursuing a degree in business administration to further my career.

• I enjoy volunteering at local charities and giving back to the community.
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Q2. What do u want to become in next 5 years
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In the next 5 years, I aim to progress to a managerial role within the company, utilizing my skills and experience to lead a team towards success.
• Continue to excel in my current role and take on additional responsibilities

• Seek out opportunities for leadership training and development

• Build strong relationships with colleagues and mentors for guidance and support

• Set clear goals and milestones to track my progress towards
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Q1. Asked to give an introduction, overall experience in industry
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Design Assignment given to complete withing 3 days?

Q1. About previous experience
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Q2. About BPO situation
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Voice based and typing

Q1. About BPO, situation handlng
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Q2. Next five years plains
Ans. 
In the next five years, I plan to further develop my skills, take on more responsibilities, and contribute to the growth of the company.
• Continuously improve my skills through training and professional development opportunities

• Take on leadership roles and mentor junior associates

• Work on high-impact projects that drive business growth

• Collaborate with cross-functional teams to achieve strategic goals

• Stay updated on indust
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Skill based test check basic skill and system navigation.

Q1. Explain TFIDF and explain CNN
Ans. 
TFIDF is a technique to quantify the importance of a word in a document. CNN is a deep learning algorithm commonly used for image recognition.
• TFIDF stands for Term Frequency-Inverse Document Frequency and is used to evaluate the importance of a word in a document relative to a collection of documents.

• TFIDF is calculated by multiplying the term frequency (number of times a word appears in a document) by the inverse docu...read more
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Q2. Mysql window functions and exceute same in pandas
Ans. 
Window functions in MySQL and pandas are used for performing calculations across a set of rows related to the current row.
• In MySQL, window functions can be used with OVER() clause to perform calculations like ranking, cumulative sum, moving average, etc.

• In pandas, window functions can be applied using the rolling() and expanding() methods to calculate statistics over a specified window of rows.

• Example: In MySQL, to cal...read more
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Different logical reasoning question over the round

Different dsa question over topics array ,string etc

Q1. Tell me about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a Bachelor's degree in Business Administration

• I have 3 years of experience in marketing and sales

• I am proficient in Microsoft Office Suite and social media marketing

• I am a team player and enjoy collaborating with others to achieve goals
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Q2. Tell me your strength
Ans. 
My strength lies in my ability to effectively communicate and collaborate with team members to achieve common goals.
• Strong communication skills - able to clearly convey ideas and information

• Collaborative nature - work well with others to problem solve and innovate

• Adaptability - able to adjust to changing circumstances and priorities

• Leadership skills - able to motivate and inspire team members towards success
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Q1. Tell me about yourself
Ans. 
I am a dedicated and hardworking individual with a passion for learning and growth.
• I have a strong work ethic and always strive to exceed expectations

• I am a quick learner and adapt well to new environments

• I have experience in project management and team collaboration
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Q2. Tell me your strength
Ans. 
My strength lies in my ability to effectively communicate and collaborate with team members to achieve common goals.
• Strong communication skills

• Collaborative mindset

• Ability to work well in a team

• Problem-solving skills

• Leadership qualities
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Q1. How will you manage in another city away from home?
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Q1. What do you expect from upGrad as a employee?
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Q1. What is the required interpersonal skills for customer support?
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Multiple choice questions on aptitude and reasoning

Q1. Questions on experience
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Some mcq questions and coding question. Both where easy to medium level. Prepare combination/permutation/Time complexity etc

A question related to Binary search and some other follow ups.