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I applied via LinkedIn and was interviewed in Feb 2023. There were 4 interview rounds.
There were 2 questions asked and we had to write the answers on the given paper.
Excel basic knowledge was tested
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I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.
posted on 19 Jul 2022
I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.
I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.
posted on 7 Jul 2021
I applied via Naukri.com and was interviewed before Jul 2020. There were 5 interview rounds.
Types of customer support include phone support, email support, live chat support, self-service support, and social media support.
Phone support: Assisting customers over the phone.
Email support: Resolving customer queries through email communication.
Live chat support: Providing real-time assistance through chat platforms.
Self-service support: Offering online resources and FAQs for customers to find solutions independen...
Listen actively, empathize, apologize, offer solutions, and follow up.
Listen actively to their concerns and let them vent their frustration.
Empathize with their situation and acknowledge their feelings.
Apologize for any inconvenience caused and take responsibility for the issue.
Offer solutions to resolve the problem and ask for their input.
Follow up with the customer to ensure their satisfaction and build a positive re...
Customer queries can range from product inquiries to technical issues and billing problems.
Product inquiries
Technical issues
Billing problems
Order status
Returns and refunds
Shipping and delivery
Account management
Complaints and feedback
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Some multiple questions are coming and after that reading peragraph
After they are checking typing speed they provide 1 topic we have to right
I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.
Basic questions we have to resolve and multiple questions we have to select correct one
They provide 1 topic we have to define it read it
I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.
I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.
I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.
I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.
Experienced in B2B sales and account management
Proven track record of meeting and exceeding sales targets
Strong communication and negotiation skills
Ability to build and maintain strong client relationships
Proficient in CRM software and sales analytics
Customer service refers to the assistance and support provided to customers before, during, and after a purchase.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, live chat, or in-pe...
To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.
Research and understand the target market
Identify the customer's pain points and needs
Highlight the unique features and benefits of our product
Provide excellent customer service and follow-up
Offer promotions or discounts to incentivize purchase
Use persuasive language and storytelling to create an emoti...
based on 1 interview
Interview experience
based on 1 review
Rating in categories
Merchandiser
3
salaries
| ₹2 L/yr - ₹3 L/yr |
Warehouse Executive
3
salaries
| ₹1.8 L/yr - ₹2.4 L/yr |
TCS
Accenture
Wipro
Cognizant