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EverStylish Customer Support Executive Interview Questions and Answers

Updated 27 Mar 2023

EverStylish Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Feb 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

There were 2 questions asked and we had to write the answers on the given paper.

Round 3 - Assignment 

Excel basic knowledge was tested

Round 4 - One-on-one 

(2 Questions)

  • Q1. Give me self introduction and family background.
  • Q2. Details about the customer Support experience.

Interview Preparation Tips

Topics to prepare for EverStylish Customer Support Executive interview:
  • Store credit
  • customer support
Interview preparation tips for other job seekers - Be confident and be prepaid with the basic knowledge of the company and customer Support responsibilities.

Interview questions from similar companies

I applied via Company Website and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I know ,what is it your questions

Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was a technical one but was majorly a stress test. It lasted for about 1 hour 10 minutes. The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to my B.Tech curriculum i.e. computer science related topics. He stressed a lot on the basics related to my project topic. Luckily I was able to answer most of the questions correctly. I tried to answer each question with examples and also used props on the table (like pens, paperweights, pen stands etc.) to explain my theories. It was my first offcampus interview, and I think I did pretty well for a fresher. You need to stay calm and should apply presence of mind. Please go through the job description thoroughly word-by-word and recheck your resume to ensure that you are a best-fit for the position.

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Ask my introduction?
  • Q2. And my last experience
  • Q3. Check my ability to how speak with the customers.

Interview Preparation Tips

Interview preparation tips for other job seekers - Its a wonderful experience for me...I am so happy to have as a agent of Tech Mahindra. And I have learnt so many things...there have a career growth to be as TL,Quality,Trainer etc...Its a good platform!

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Why you are joining our company?
  • Q2. To get better experience so my future will secure to work company like you. I will do my best for company.
  • Q3. Many others like this
  • Q4. According to question.

Interview Preparation Tips

Topics to prepare for Amazon Sales Executive interview:
  • Bioinformatics
  • Excel
  • Export
  • Marketing
  • Sales
  • Communication Skills
  • Computer
  • Accounting
Interview preparation tips for other job seekers - Do your best don't give up until you will not succeed in life .

I applied via Naukri.com and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. 1.what is customer support?
  • Q2. 2. Types of customer support?
  • Ans. 

    Types of customer support include phone support, email support, live chat support, self-service support, and social media support.

    • Phone support: Assisting customers over the phone.

    • Email support: Resolving customer queries through email communication.

    • Live chat support: Providing real-time assistance through chat platforms.

    • Self-service support: Offering online resources and FAQs for customers to find solutions independen...

  • Answered by AI
  • Q3. How to handle a frustrated customer
  • Ans. 

    Listen actively, empathize, apologize, offer solutions, and follow up.

    • Listen actively to their concerns and let them vent their frustration.

    • Empathize with their situation and acknowledge their feelings.

    • Apologize for any inconvenience caused and take responsibility for the issue.

    • Offer solutions to resolve the problem and ask for their input.

    • Follow up with the customer to ensure their satisfaction and build a positive re...

  • Answered by AI
  • Q4. What can be customer queries?
  • Ans. 

    Customer queries can range from product inquiries to technical issues and billing problems.

    • Product inquiries

    • Technical issues

    • Billing problems

    • Order status

    • Returns and refunds

    • Shipping and delivery

    • Account management

    • Complaints and feedback

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quite easy and smooth, recruiter was very helpful. On half hour i got confirmation from them that i was selected and on the same day was my induction. Training period is the honeymoon period. All the best chicos

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some multiple questions are coming and after that reading peragraph

Round 2 - Coding Test 

After they are checking typing speed they provide 1 topic we have to right

Interview Preparation Tips

Interview preparation tips for other job seekers - After that ops round with manger on video call

I applied via Naukri.com and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic questions we have to resolve and multiple questions we have to select correct one

Round 2 - Case Study 

They provide 1 topic we have to define it read it

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very good if people are facing any issue they are not getting so

I applied via Naukri.com and was interviewed in May 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. They asked about How have you developed Business in your Ex Company

Interview Preparation Tips

Interview preparation tips for other job seekers - I explained that we rigorously used to do telling calling as well as Birthday-Anniversary wish and offer calling and thus we used to develop our Business. I was First Got Hired through Consultancy via Naukari and after seeing my performance, Amazon-Prione consumed me to the main business on pay roll.

I applied via Naukri.com and was interviewed in Sep 2017. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. VERSANT TEST(English language and voice test)
  • Q2. You will hear small sentences in English and are asked to repeat them, you would hear a small paragraph in English and would be asked some questions regarding the paragraph you've heard
  • Q3. Salary discussion

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just asks to speak about our selves to test our English language skills

Round: Operations manager round
Experience: Normal questions about our experience and gives details about the process and estimates if we are fit their requirements

General Tips: Easy interview for any one with descent knowledge of English
Skills: Communication
Duration: <1 week

I applied via Shine and was interviewed in Dec 2017. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a results-driven sales professional with 5+ years of experience in exceeding sales targets and building strong client relationships.

    • Experienced in B2B sales and account management

    • Proven track record of meeting and exceeding sales targets

    • Strong communication and negotiation skills

    • Ability to build and maintain strong client relationships

    • Proficient in CRM software and sales analytics

  • Answered by AI
  • Q2. What do you mean by Customer serive
  • Ans. 

    Customer service refers to the assistance and support provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer inquiries, concerns, and complaints.

    • It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.

    • Customer service can be provided through various channels such as phone, email, live chat, or in-pe...

  • Answered by AI
  • Q3. Tell me How to sales Our product
  • Ans. 

    To sell our product, we need to understand the customer's needs and show them how our product can solve their problems.

    • Research and understand the target market

    • Identify the customer's pain points and needs

    • Highlight the unique features and benefits of our product

    • Provide excellent customer service and follow-up

    • Offer promotions or discounts to incentivize purchase

    • Use persuasive language and storytelling to create an emoti...

  • Answered by AI

Interview Preparation Tips

General Tips: I have no good feedback my experience is not good
Skills: Communication, Body Language, Presentation Skills
Duration: <1 week

EverStylish Interview FAQs

How many rounds are there in EverStylish Customer Support Executive interview?
EverStylish interview process usually has 4 rounds. The most common rounds in the EverStylish interview process are Assignment, Resume Shortlist and One-on-one Round.

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EverStylish Customer Support Executive Interview Process

based on 1 interview

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Excellent
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