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I appeared for an interview before Jan 2024.
I have over 5 years of experience in customer service management roles.
Managed a team of customer service representatives to ensure high levels of customer satisfaction
Implemented new customer service strategies to improve efficiency and effectiveness
Handled escalated customer complaints and resolved issues in a timely manner
I am very flexible and thrive in stressful environments, using it as an opportunity to showcase my problem-solving skills.
I have experience working in high-pressure customer service roles where I have successfully handled difficult situations.
I am able to remain calm and focused under pressure, allowing me to effectively manage customer complaints and resolve issues.
I see stressful situations as a chance to demonstrate...
I have extensive experience working with ERP systems, including implementation, customization, and training.
Implemented ERP system for a previous company, streamlining processes and increasing efficiency
Customized ERP modules to meet specific business needs
Provided training to staff on how to use ERP system effectively
I have excellent communication skills, both verbal and written.
I am a confident and articulate communicator
I am able to effectively convey information to customers and team members
I am skilled at active listening and responding appropriately
I have experience in resolving conflicts and diffusing tense situations through communication
I appeared for an interview before Jan 2024.
I have over 5 years of experience in customer success roles, including managing accounts, onboarding new clients, and resolving customer issues.
Managed a portfolio of key accounts, ensuring high levels of customer satisfaction
Led onboarding processes for new clients, providing training and support
Resolved customer issues and escalations in a timely and effective manner
What strategies would you use to increase customer engagement with your customer success team?
I prioritize proactive customer success efforts while also addressing customer issues promptly.
I set aside dedicated time for proactive outreach and relationship-building with customers.
I use customer data and feedback to anticipate potential issues and address them before they escalate.
I have a system in place for prioritizing and triaging customer issues to ensure timely resolution.
I communicate transparently with cu...
I applied via Company Website and was interviewed in Oct 2022. There were 3 interview rounds.
I applied via Naukri.com
Answers to common interview questions for Software Engineer position
Option Strict and Option Explicit are compiler directives in VB.NET
Dispose() is used to release unmanaged resources while Finalize() is used for garbage collection
System.String is immutable while System.StringBuilder is mutable
Delegate is a type that represents a reference to a method
Value types store data directly while reference types store a referen...
I applied via Approached by Company and was interviewed in Aug 2024. There were 3 interview rounds.
var, let, and const are all used to declare variables in JavaScript, but they have different scopes and mutability.
var is function-scoped and can be redeclared and reassigned
let is block-scoped and can be reassigned but not redeclared
const is block-scoped and cannot be reassigned or redeclared
Polyfills of bind method provide a way to use the bind method in older browsers that do not support it natively.
Polyfill code typically checks if the bind method is available and if not, it creates a new function that mimics the behavior of bind.
One common polyfill for the bind method is the following: Function.prototype.bind = Function.prototype.bind || function() { // polyfill code here };
Polyfills are often used to ...
Create a search bar component in React for filtering data
Create a functional component for the search bar
Use state to store the search query
Implement a onChange event handler to update the search query
Filter the data based on the search query
I structure my work by breaking down tasks, setting priorities, creating timelines, and regularly reviewing progress.
Break down tasks into smaller, manageable chunks
Set priorities based on deadlines and importance
Create timelines to track progress and ensure timely completion
Regularly review progress and adjust plans as needed
To make a project from scratch, start by defining requirements, creating a plan, designing the architecture, implementing the code, testing, and deploying.
Define project requirements and goals
Create a project plan with timelines and milestones
Design the architecture of the project, including database schema and system components
Implement the code following best practices and coding standards
Test the project thoroughly ...
posted on 11 Mar 2025
I appeared for an interview in Feb 2025.
I applied via Campus Placement and was interviewed before Apr 2023. There was 1 interview round.
I applied via Instahyre and was interviewed before Sep 2022. There were 5 interview rounds.
I applied via Recruitment Consulltant and was interviewed before Aug 2023. There were 2 interview rounds.
The current project follows a microservices architecture with Docker containers for scalability and flexibility.
Microservices architecture is used to break down the application into smaller, independent services that can be developed, deployed, and scaled independently.
Docker containers are utilized for packaging the application and its dependencies into a standardized unit for easy deployment and management.
Service di...
Basic coding questions
It was time based task and was very well instructed it consisted questions for all in one like apti related to sales and excel all in one go.
based on 6 interviews
Interview experience
Software Engineer
5
salaries
| ₹2.4 L/yr - ₹8.3 L/yr |
Software Developer
4
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| ₹1 L/yr - ₹6 L/yr |
Software Tester
4
salaries
| ₹2.7 L/yr - ₹3.2 L/yr |
Customer Success Manager
4
salaries
| ₹2 L/yr - ₹3.5 L/yr |
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