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I applied via Company Website and was interviewed in Dec 2022. There were 4 interview rounds.
There are a basic questions . Like math, English, science
There are lots of topics like online vs offline shopping, online vs offline classes
I would remain calm, listen to the passenger's concerns, and try to address the issue professionally.
Remain calm and composed
Listen actively to the passenger's concerns
Apologize for any inconvenience caused
Try to resolve the issue or offer alternative solutions
Seek assistance from a supervisor if necessary
I was interviewed in Jan 2025.
I have a Bachelor's degree in Business Administration and 3 years of experience in customer service roles.
Bachelor's degree in Business Administration
3 years of experience in customer service roles
I applied via Recruitment Consulltant and was interviewed before Jan 2024. There was 1 interview round.
I am a dedicated and experienced Duty Officer with a strong background in emergency response and crisis management.
Over 5 years of experience in handling emergency situations
Proficient in coordinating with various agencies and stakeholders
Skilled in decision-making under pressure
Excellent communication and leadership skills
Certified in CPR and first aid
Aviation safety involves procedures and regulations to ensure the safety of passengers and crew during flights.
Aviation safety includes measures such as regular maintenance of aircrafts to prevent mechanical failures.
Pilots undergo extensive training to handle emergency situations and ensure safe landings.
Air traffic controllers play a crucial role in guiding aircrafts and preventing collisions.
Regulatory bodies like t...
Yes, I have computer knowledge including proficiency in Microsoft Office, basic troubleshooting, and data entry.
Proficient in Microsoft Office suite (Word, Excel, PowerPoint)
Basic troubleshooting skills for common computer issues
Experience with data entry and database management
Familiarity with operating systems such as Windows and MacOS
Top trending discussions
I applied via Recruitment Consultant
I applied via Walk-in and was interviewed before Nov 2019. There were 4 interview rounds.
I applied via Referral and was interviewed before Oct 2020. There were 3 interview rounds.
Requirement management is the process of identifying, documenting, prioritizing, and tracking requirements throughout the project lifecycle.
It involves gathering and analyzing requirements from stakeholders
Prioritizing requirements based on business value and feasibility
Documenting requirements in a clear and concise manner
Tracking requirements throughout the project to ensure they are met
Examples include creating a re...
based on 4 interviews
Interview experience
based on 81 reviews
Rating in categories
Passenger Service Executive
49
salaries
| ₹0 L/yr - ₹0 L/yr |
Duty Officer
11
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager
9
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
9
salaries
| ₹0 L/yr - ₹0 L/yr |
Assistant Manager- HR
6
salaries
| ₹0 L/yr - ₹0 L/yr |
Bird Group
GMR Group
GVK Group
Air India Sats Airport Services