Upload Button Icon Add office photos

Filter interviews by

Ebullient Services Customer Service Executive Interview Questions and Answers

Updated 29 Dec 2022

Ebullient Services Customer Service Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Topic online shopping, work from home vs work from office

Round 3 - Assignment 

Normal aptitude math reasoning etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence prepare these above I mentioned not much difficult so much just check communication skills

Interview questions from similar companies

I applied via Referral and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Introduction. Upselling a product
  • Ans. 

    Upselling is a technique to persuade customers to buy a more expensive or upgraded version of a product.

    • Understand the customer's needs and preferences

    • Highlight the benefits of the upgraded product

    • Offer discounts or promotions to sweeten the deal

    • Use suggestive language to encourage the customer to upgrade

    • Provide excellent customer service to build trust and loyalty

  • Answered by AI
  • Q2. How would you deal with aged customer
  • Ans. 

    I would provide patient and attentive service, taking into account any physical or cognitive limitations.

    • Speak clearly and slowly, allowing time for the customer to process information

    • Use simple language and avoid technical jargon

    • Be patient and understanding, allowing the customer to take their time

    • Offer assistance with any physical tasks, such as carrying bags or opening doors

    • Ensure the customer is comfortable and has...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - They basically check communication skill.

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About your self ???

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

I applied via Walk-in and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. (1) Normal intro ... (2)Prepare any topic like favorite trip and Delhi metro
  • Q2. Tell me about your hobbies
  • Q3. Tell me about your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview always be confident in first round Or in time of introducing yourself because if you give your first round in proper way and within fluency then definitely your interviewers will show intrest towards you for second round never be hesitate in very first round of interview.
And we always need to know about the company for which we are going to introducing ourselves.

I applied via Referral and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, strength and weakness with example, about studies , about hobbies with tricky questions, to sign a contract.

Interview Preparation Tips

Interview preparation tips for other job seekers - Selection process of Wipro is too good,
my advice is don't lie during interview, everything will be fine.

I applied via Naukri.com and was interviewed in May 2019. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. There were total of 8 rounds.Yes, you read it right! Every round checks your communication skills and English as well as grammar. First 7 rounds are online or over phone. The eighth round is hr interview w...

Interview Preparation Tips

Interview preparation tips for other job seekers - All the rounds are very easy if you show a little confidence in yourself. Dont panic. Don't take long pause during talking to HR person.

I applied via Walk-in and was interviewed in Dec 2019. There was 1 interview round.

Interview Questionnaire 

8 Questions

  • Q1. Tell me something about yourself.
  • Q2. Regarding previous Organization.
  • Q3. Why did you left previous Organization.
  • Q4. What was your role in previous Organization.
  • Q5. Detail Explanation regarding previous Organization Process.
  • Ans. 

    Implemented a streamlined process for customer inquiries and complaints at XYZ Corp.

    • Conducted a thorough analysis of existing processes and identified areas for improvement

    • Developed and implemented a new system for tracking and resolving customer issues

    • Trained customer service team on new process and provided ongoing support

    • Monitored and evaluated the effectiveness of the new process through regular feedback and data a...

  • Answered by AI
  • Q6. Regarding Hobby
  • Q7. Job stability
  • Q8. And what you think about TCS.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. How did you spend yesterday/weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

I applied via Naukri.com and was interviewed before Jul 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Case study

Interview Preparation Tips

Interview preparation tips for other job seekers - You need to get good communication skills

I applied via Indeed and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Mock Calls, to make sure you have a capacity to assure and empathise the customer. To speak on a specific topic for 2-3 minute to check language fluency

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing much

Ebullient Services Interview FAQs

How many rounds are there in Ebullient Services Customer Service Executive interview?
Ebullient Services interview process usually has 3 rounds. The most common rounds in the Ebullient Services interview process are Resume Shortlist, Group Discussion and Assignment.

Tell us how to improve this page.

Ebullient Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

Ebullient Services Customer Service Executive Reviews and Ratings

based on 2 reviews

4.3/5

Rating in categories

4.0

Skill development

4.3

Work-life balance

4.3

Salary

4.0

Job security

4.3

Company culture

4.0

Promotions

4.3

Work satisfaction

Explore 2 Reviews and Ratings
Customer Support Executive
5 salaries
unlock blur

₹1.4 L/yr - ₹3 L/yr

Customer Care Executive
5 salaries
unlock blur

₹1.5 L/yr - ₹2 L/yr

Customer Service Representative
4 salaries
unlock blur

₹1 L/yr - ₹3 L/yr

Customer Associate
3 salaries
unlock blur

₹1 L/yr - ₹1.5 L/yr

Senior Customer Service Executive
3 salaries
unlock blur

₹1.6 L/yr - ₹2.2 L/yr

Explore more salaries
Compare Ebullient Services with

TCS

3.7
Compare

Accenture

3.8
Compare

Wipro

3.7
Compare

Cognizant

3.7
Compare
Did you find this page helpful?
Yes No
write
Share an Interview