Eben Telecom Customer Care Executive Interview Questions and Answers

Html css syntax and properties, basic JavaScript , database queries

Q1. Salary expectation
Add your answer

It was online, questions and typing test

Q1. Why did you left the your last job.
Add your answer
Q2. Some of the technical question was there...........................
Add your answer
Q3. Introduction was also the part of the interview.
Add your answer
Q4. Also asked the configuration of the laptop.
Add your answer
Q5. Unable to remember the rest of the interviewer questions...
Add your answer
Q6. Very long the before happend to remember the questions...
Add your answer

Q1. It's about networking
Add your answer
Q2. OSN layers definition
Ans. 
OSI layers refer to the Open Systems Interconnection model, which defines a networking framework to implement protocols in seven layers.
• OSI stands for Open Systems Interconnection

• There are seven layers in the OSI model: Physical, Data Link, Network, Transport, Session, Presentation, and Application

• Each layer has specific functions and communicates with the adjacent layers

• Example: Physical layer deals with physical conn...read more
Answered by AI
Add your answer
Q3. Types of network
Ans. 
Types of network include LAN, WAN, MAN, WLAN, and VPN.
• LAN (Local Area Network) - used in small geographical areas like homes or offices

• WAN (Wide Area Network) - covers large geographical areas like cities or countries

• MAN (Metropolitan Area Network) - spans a city or large campus

• WLAN (Wireless Local Area Network) - uses wireless technology for connectivity

• VPN (Virtual Private Network) - provides secure access over a pub
Answered by AI
Add your answer
Q4. Protocols and optical fibre
Add your answer

English proficiency exams

Q1. Discussion about company, timings and salary
Add your answer

Q1. How to configure router
Ans. 
To configure a router, access the router's web interface and enter the necessary settings.
• Connect to the router via Ethernet or Wi-Fi

• Open a web browser and enter the router's IP address

• Enter the login credentials (usually admin/admin)

• Navigate to the settings page and configure as needed

• Save the changes and restart the router
Answered by AI
Add your answer
Q2. How many ways you can connect your computer with Internet
Ans. 
There are several ways to connect a computer to the internet.
• Wired connection through Ethernet cable

• Wireless connection through Wi-Fi

• Mobile hotspot using a smartphone or tablet

• Dial-up connection using a phone line and modem

• Satellite connection

• Broadband connection through DSL or cable modem
Answered by AI
Add your answer

Round wad good in that topic, very excited.

Q1. What is Telecom
Ans. 
Telecom refers to the technology and industry related to communication over long distances using various mediums such as telephone lines, satellites, and fiber optics.
• Telecom stands for telecommunications, which involves the transmission of information over long distances.

• It includes various technologies such as telephone networks, internet services, and wireless communication.

• Examples of telecom companies include AT&T...read more
Answered by AI
Add your answer
Q2. What is Gpon technology
Ans. 
GPON (Gigabit Passive Optical Network) is a technology used in telecommunications networks for delivering high-speed internet, TV, and phone services.
• GPON uses passive optical splitters to divide the fiber optic signal among multiple users.

• It provides higher bandwidth and longer reach compared to traditional copper-based networks.

• GPON technology is commonly used by ISPs to deliver fiber-to-the-home (FTTH) services.

• Exam...read more
Answered by AI
Add your answer

Q1. It was an good experience in that time.
Add your answer

Q1. Alcatel Mux configuration Alcatel Mux Alarm Alcatel ISA card configuration Alcatel ISA card capacity Alcatel Alarm troubleshooting
Add your answer
Q2. Alcatel Alarm rectification
Add your answer

Objective type question
Repeat type question
Unseen passage type question